Customer Service Representative

Aspire emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role.

Aspire is seeking an individual that we can expand their skill sets as a Customer Service Representative. Our Customer Service Representative is looking for an individual who desires to learn the back-end operations of working with prominent clientele in the telecommunications industry.

Customer Service Representative Responsibilities:

• Engage directly with customers to expand their knowledge on products and services offered by our clients 
• Communicate with customers professionally to build a professional relationship that encourages customers to return and be long term
• Assist in decision-making, appointing project responsibilities, and regulating deadlines with team
• Oversee future clientele acquisition and strategically approach clients with proposals on marketing tactics
• Sustain teams dynamic in ensuring that the marketing campaign is sufficiently increasing revenue for our significant clients and consumer awareness is being met
• Work with team members in various divisions and develop guidelines and goals to enhance their opportunity for growth

Customer Service Representative Requirements:

• Skill Requirements
• Strong initiative and organization
• Solid written, verbal and interpersonal communication skills
• Capable of working effectively in a fast-paced environment (independently as well as in a team)
• Excellent attention to detail
• Customer service experience in person

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