Med Spa Coordinator - Santa Monica, CA

Are you ready to pivot into a workplace where your talents are nurtured and your potential truly shines, surrounded by a squad of skilled and captivating individuals? Well, grab your Central Perk mug, because we've got an electrifying opportunity for a Part-time / Full-time Med Spa Coordinator right here in sunny Santa Monica, CA. We're searching for someone who understands the performance art of sales, someone who can charm the socks off our guests while delivering excellence with a side of pizzazz. As a sales-savvy virtuoso, you'll be orchestrating high-volume bookings with finesse, all while radiating positivity that's more infectious than Ross's "unagi" lecture. So, if you're ready to join our ensemble cast and take center stage in this fabulous journey, let's make magic happen! 

About Us
Step right into the illustrious domain of drLASER MedSpa, where we're not just in the business of beauty, we're the capos of cosmetic excellence! Picture this: from the sun-kissed boulevards of Los Angeles, California, to the bustling heart of New York City, New York, our MedSpa isn't just a workplace—it's the epicenter of rejuvenation, radiance, and sheer bliss. Welcome to the era where we're cleaning up and shining bright in 2024! 

Pay: $55k - 85k 
Hourly + commission bonuses

Benefits:

• Competitive salary commensurate with experience
• Opportunities for professional growth and development
• Employee discounts on MedSpa services and products
• Positive and inclusive work environment
• Health insurance benefits, including dental insurance
• 401(k) retirement plan for long-term financial security
• Generous paid time off (PTO) for vacation, personal, and sick leave

Responsibilities

• Greet clients warmly and provide them with a positive first impression of our MedSpa.
• Manage client appointments, including scheduling, rescheduling, and cancellations, using our appointment management software
• Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate staff members
• Provide accurate information about our services, products, and promotions to clients
• Maintain a clean and organized reception area, ensuring it is well-stocked with necessary supplies
• Collect and process client payments, issue receipts, and maintain accurate records
• Assist in managing client intake forms and ensure all necessary documentation is completed
• Collaborate with the MedSpa team to coordinate client flow and optimize efficiency
• Provide exceptional customer service by addressing client concerns, complaints, or requests with empathy and professionalism
• Assist with general administrative tasks such as filing, data entry, and inventory management
• Sell packages and treatments to clients, explaining the benefits and recommending appropriate options based on their needs and goals.

Qualifications

• High school diploma or equivalent; additional education or certification in customer service or healthcare administration is a plus.
• Proven experience as a receptionist or in a customer service role.
• Exceptional interpersonal and communication skills, with the ability to interact effectively with diverse clientele.
• Proficient computer skills, including experience with appointment management software.
• Strong organizational abilities and attention to detail, with the ability to multitask and prioritize workload effectively.
• Positive attitude and willingness to learn, adapt, and contribute to a collaborative team environment.
• Professional appearance and demeanor, reflecting the values and atmosphere of our MedSpa.
• Knowledge of aesthetic treatments and wellness services is a plus, but not required

If you're seeking a full-time career where your passion can shine and your work can feel like play, join us at drLASER MedSpa. We're on the lookout for a few talented individuals who want to have a blast while making a difference. Come be a part of our fun-loving team and embark on a thrilling journey where work and joy go hand in hand. Get ready to ignite your career and unleash your potential, elevate your passion, and thrive at our MedSpa—where beauty meets endless possibilities.

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