Field Operations Manager - Central Valley

Field Operations Manager – Central Valley

Salary: $90,000-$105,000 annual DOE

Benefits: Medical/Dental/Vision, Vacation, 401K (with employer match), Life Insurance, PTO, PSL

City Rise, LLC

We are the largest Traffic Control Company in Northern California offering a competitive salary and benefits package. 

We service all of Northern California from multiple locations.  We provide high quality traffic control safety services to construction job sites, such as Flagging traffic through a work site, setting up and monitoring Lane Closures to divert traffic, or Detouring traffic to reduce traffic congestion and prevent accidents.  We serve the needs of varied industries and are focused on maintaining a safe work environment for the construction crew, our employees, and the public. Our focus is Safety, so our customers can focus on their jobs.

POSITION SUMMARY:

We are looking for a reliable Field Operations Manager to oversee Field Supervision and all external Traffic Control Operations in our Central Valley territories. As a Field Operations Manager you must have excellent communication, attention to detail, and analytical skills. You must be able to identify jobsite safety hazards, inefficiencies in field quality and scheduling. You must also be able to provide development opportunities to Traffic Control staff thru additional training and coaching. The goal is to ensure all Traffic Control technicians are operating per company standard, that all Field Supervisors are aiding in employee growth and development, so jobs can be properly staffed throughout the year.

The Central Valley Field Operations Manager works closely with his/her Bay Area counterpart to implement companywide Field Operations policies, processes, and procedures, and to lead Traffic Control Operations throughout Northern California.    

ESSENTIAL FUNCTIONS:

• Maintains good working partnership with the Local Laborers Union
• Manages and provides direction to Field Supervisors allocated to Central Valley Territories and beyond
• Maintains Field Inspection Scorecards and reports, leads initiatives that drive the improvement of field performance in his/her region and beyond

• Monitors TC performance evaluation metrics, provides coaching and counseling as needed
• Monitors scheduling software analytics and leads initiatives to improve field employee engagement
• Works with the Training and Safety Team to further training initiatives based on field performance metrics
• Routes Traffic Control personnel to jobsite locations/Scheduling & Dispatching
• Conducts onsite employee performance evaluations and field inspections as needed
• Communicates with customers to help identify both efficiencies and inefficiencies in field performance and jobsite staffing. Makes recommendations as needed

• Works with HR to conduct investigations and provide employee coaching as needed
• Works with the Scheduling Team to ensure Field Technicians are being utilized properly and fairly
• Assists the Training Team with virtual training development and implementation
• Looks for ways to improve field supervision processes thru standard operating procedures and technology
• Creates and manages SOP’s (Standard Operating Procedures)
• Partners with IT and Operations to assist in software implementations
• Assists with year-round field recruitment initiatives, providing insight into field resource needs, staffing metrics
• Assists in managing recruitment systems and reports
• Conducts pre-job walks as needed
• Works closely with the Project Management/Coordination team to help provide support and oversight to large projects and special events

• Quarterly department reviews
• Works with the Safety & Training Team to help drive new initiatives, and to identify Traffic Controller advancements

• Works with the Warehouse and Inventory Department to discuss TC field equipment needs, and to address equipment concerns

• Other duties as assigned

QUALIFICATIONS:

• Valid CA Driver’s License required
• Clean driving record required
• Bachelor’s degree in Industrial Safety and or Construction Management or equivalent experience preferred
• 5+ Years manager and or supervisor level experience with 10 or more direct reports
• 2+ Year’s recruitment experience in a Construction environment
• Experience working in a Union environment a plus but not required
• Strong mentor, conflict resolution, and communication skills a must
• Working proficiency with Microsoft Office suite: Word, Excel, PowerPoint, Microsoft Forms required
• Working proficiency with Salesforce, Microsoft SharePoint, Google Docs a plus
• American Traffic Safety Services Association (ATSSA) certified flagger, TCT, and TCS preferred
• Demonstrated knowledge of state and federal agencies including Occupational Health and Safety/Cal OSHA, Department of Transportation, Department of Industrial Relations
• Ability to provide training, speak to groups of people, and facilitate or lead investigations
• CPR/First Aid certified preferred but not required
• OSHA 500 certified preferred but not required
• Strong supervisory, writing, and research skills a must
• Strong interpersonal skills a must
• Strong analytical skills required
• Experience with taking a metric driven approach to process management
• Ability to handle multiple priorities
• Ability to exercise discretion regarding confidential and sensitive information
• Ability to drive medium duty trucks and tow a trailer/equipment if needed
• Scheduling experience preferred
• Bi-lingual a plus but not required

Physical Requirements:

• Can lift up to 50lbs
• Sitting for extended periods while driving
• Standing for extended periods while on jobsite location

Equal Employment Opportunity and Non-Discrimination: City Rise, LLC, adheres to providing Equal Employment opportunity and Affirmative Action. City Rise, LLC does not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, gender, age, sexual orientation, marital status, pregnancy, disability, medical condition, or veteran status.

Employment is contingent upon new employees verifying legal authorization to work in the United States and successfully passing background screening.