Senior Creative Account Manager - Hybrid

ULTRA MOBILE is seeking a talented Senior Creative Account Manager to join the Creative in Costa Mesa, CA! Individual reports to Director, Creative Account Management. Role is hybrid.

This role is a hybrid opportunity that requires a local commutable distance to the HQ Costa Mesa, CA office as needed.

ABOUT THE ROLE

You may have heard that we do things a little different at Ultra Mobile/ Mint Mobile/ Plum. And that includes our in-house creative agency. Right now we're looking for a Senior Creative Account Manager, and at Mint that means you're a superstar in account management, or project management - or maybe even both. What's most important at Mint is a strong work ethic and a rockstar can-do attitude.

Your usual day of awesomeness includes:

• You'll lead our creative account workflows from start to finish, with a primary focus on digital production (Social, Web and Email), partnering with our Brand, Marketing and Creative teams as stakeholders.
• You'll manage and/or support fully integrated campaign efforts that involve high quality creative content/executions across all our our creative channels.
• You'll do this on multiple projects and deliverables while thriving in a fast paced, high-impact, yet fun and respectful environment.
• During creative development, you'll lead and collaborate with internal teams (including the Design team, Copy team, UX/UI, and Animation team).
• You'll be the leader for all regular creative account related project meetings (kick-offs, WIP meetings, creative reviews, etc), and communicate action steps and updates to the broader team. This means you'll also help us develop the creative work by documenting client feedback and attending creative review meetings.
• You'll expertly guide creative account development through creative review cycles, using your skills to make sure things run smoothly; you'll also maintain accurate records of meetings, decisions and next actions. This is where your account management skills will shine.
• You'll also manage day-to-day escalations and troubleshooting of creative production challenges, which is where you'll be an all-pro project manager.
• You'll also manage the selection of - and ongoing communication with - external vendors and production partners.
• Lead day to day overall creative project team operations that consist of: Overall training, management of project workflows, guidance and mentorship of overall team.
• Motivate & encourage employees at all levels, creating an environment where team members understand the vision and strategy.
• You'll independently manage budgets, scope, and creative account financials - you'll monitor project deadlines and budgets, and then identify and communicate potential changes or overages that may be required.
• You're an effective communicator - you can and resourcefully manage and clearly communicate creative acct timelines, project deliverables, and resourcing needs to your stakeholders. And of course, you'll make sure all deliverables are executed to the highest creative values, all while being on time and on budget.

WHAT YOU BRING

• Bachelor's Degree in Marketing, Communications, or other related field.
• 7+ years of professional experience with minimum 5+ years in creative ad agency and/or in house marketing department.
• Experience with Wrike or other related project management platforms, in addition to fluency in MS Office and Google Suite. Knowledge of creative tools: Adobe, Figma, Braze a plus.
• Must be self-managed, self-motivated, proactive, detail oriented, extremely organized and a collaborative team player.
• Proven facilitator of information, with ability to work cross functionally with other departments and outside vendors with exceptional follow up skills.
• Must have a working understanding of the internal creative process and what is needed to maintain a creative marketing environment.
• Must have demonstrated ability to manage multiple projects/priorities that are in constant motion with a keen sense of urgency.
• Preferably have lead, mentored and guided project teams through creative and marketing projects end to end.

WE ARE ULTRA & MINT MOBILE

We connect people to what's most important in their lives: Easily, affordably and reliably. We strive to be California's Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You're an individual with unique needs, and we're prepared to exceed any expectations you have for an ideal employer.

We're smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.

In addition, we've got a laundry list of perks you'll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew/Kombucha Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).

And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you'll want to take home to mom or invite to your kid's next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Ultra & Mint!

OUR VALUES - LET'S MAKE LIFE ULTRA TOGETHER!

• Ownership: We are all owners; be the outcome and get the job done.
• Action Biased: Be brilliant, proactive, and act with urgency.
• Embrace the Adventure: Be agile, adaptive, and thrive on change.
• Invent and Simplify: Never accept good enough.

$1,000 REFERRAL BONUS

Take a look at this job description, if you are the right person, please apply. If Ultra Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job. If we hire them and they stay for 90 days, you get $1000. For more details of restrictions and rules, please email recruiting@ultra.me .

Covid-19 Vaccination Requirement

UVNV, Inc. has adopted a mandated vaccination policy to support the health and safety of our team members and our community. The Company requires all employees to be fully vaccinated. The Company will provide accommodations based on medical condition or sincerely held religious beliefs or practices. Please let us know if you'd like to discuss the policy or available accommodations before proceeding with our recruitment process.

We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.

In support of the Equal Pay for Equal Work Act, the range of starting pay for this role is $80,000 - $90,000. This is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. We also offer a variety of benefits including health, disability insurance, 401 (k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company paid holidays. The specific programs available will vary depending on state, start date, and employment type. Our recruitment team will be happy to answer any questions you may have.

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