Property Manager

Property Manager - Council Bluffs, IA

Responsible for the day to day property operations, overseeing and enhancing the value of the property.

Core Job Functions:
Financial

• Demonstrates the ability to understand financial goals and operate property in owner’s best interest.
• Maintains accurate records of all property transactions and submits them on a timely basis (i.e. rent rolls, delinquency reports, move ins-move outs, etc)
• Prepares annual budget using the appropriate software and executes operating plan as budgeted.
• Ensures that all rents, HAP monthly, and late fees/check charges are collected, posted, and deposited in a timely manner.
• Generates necessary legal action and documents and processes them in accordance with State and Company guidelines.
• Identifies the need for contract work, solicits bids, and keeps in constant communication with the vendor concerning scheduling, billing, certificates of insurance, and follow up inspection of the work.
• Orders supplies and establishes systems to prevent theft or misuse of the property supplies and materials.
• Ensures that A/P invoices are properly coded and submitted to the corporate office for payment.
• Uses petty cash appropriately, provides an accurate accounting of it, and ensures that it is replenished.
• Processes security deposits in a timely manner.
• Completes and submits reserve withdrawal requests as required.
• Accepts fiduciary responsibility for property assets.

Leasing

• Ensures property is rented to its fullest capacity
• Utilizes marketing strategies to secure prospective residents and ensures the continuing occupancy of the property.
• Performs regular comparability studies to know the market and establishes marketing goals
• Continually monitors and analyzes traffic logs, conversion ratios, renewal information, marketing data, etc to be able to give up-to-date and proper information when requested by others.
• Conducts tours and pre-qualifications and assists prospective residents in the selection of an apartment and completion of an application.
• Approves and signs all leases.
• Represents the company in a professional manner at all times.

Administrative

• Ensures that lease files are complete and the completion of leases is being executed properly.
• Ensures all administrative paperwork is accurate, complete, and submitted on a timely basis.
• Ensures current resident files are properly maintained.
• Enforces Fair Housing laws and complies with HUD regulations, federal, state, and local statutes.
• Submits the HAP voucher, 50059’s and TIC’s, the monthly Affordable Gross Potential Rent report, and the monthly security deposit summary.

Resident Relations

• Deals with resident concerns and requests on a timely basis to ensure resident satisfaction.
• Develops and/or implements resident retention programs (i.e. resident functions, special promotions, monthly newsletter)
• Consistently implements the policies of the property.

Human Resources

• Hires, trains, motivates, and supervises all staff. This includes new employee orientation, ongoing formal and informal performance evaluation, review and approval of timesheets, and instructing and advising staff of procedures and guidelines.
• Provides comprehensive feedback to non-performing employees. Facilitates disciplinary procedures and documentation.
• Plans weekly/daily office staff schedules and assignments.
• Tracks maintenance staff work including scheduling and follow up.
• Schedules a preventative maintenance program.
• Provides support to staff to encourage team work and lead by example.

Maintenance

• Maintains property appearance and ensures repairs are noted and completed on a timely basis.
• Tours and inspects the property regularly.
• Maintains inventory control of all units, enforcing turnover standards for cleanliness and timeliness.
• Schedules redecorating for units if needed.
• Ensures that all work orders are recorded and communicated to the proper maintenance staff.

Safety

• Learns and ensures compliance with all company, local, state, and federal safety rules.
• Ensures that unsafe conditions are corrected in a timely manner.
• Provides timely and periodic information about property operations.
• Certifies the performance of the Annual Decent, Safe, and Sanitary unit inspections.
• Other duties as assigned.

Knowledge, Skills, and Abilities -

Education:

• BA/BS in Business or related field
• Must have or obtain a Leasing License from the State of Illinois Department of Financial and Professional Regulation within
• 120 days of accepting the position and keep it current.

Experience:

• 3-5 or more years experience in multi-family property management, including direct supervision of others
• Proven marketing and leasing experience
• Experience with affordable housing, Low-Income Tax Credit, and Section 8 preferred

Skills:

• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Proficiency in Yardi preferred
• Excellent customer service skills
• Ability to perform in a busy, changing, multi-tasking work environment
• Detail oriented, mathematical/analytical skills and time management efficiency
• Communication, decision making and information gathering skills, and ability to work independently

**PLEASE APPLY TO BE CONSIDERED**