Senior Sales Administrator

Wilmar LLC, proud owner of Performance Tool and other brands, is a leading supplier of quality tools to major retailers and distributors throughout North America and internationally. We’re growth oriented, customer obsessed, and proud of our history while being focused on building an even better team for tomorrow. Come grow with us!

We are looking for a Senior Sales Administrator to join our team to be responsible for:

• Sales reporting: Prepares reports and dashboards for sales management to track key performance indicators (KPIs) and pipeline activities: Analyzes sales data to identify trends and opportunities for improvement; Generates sales reports, performance metrics, and sales forecasts for management review; Provides ad hoc analysis and support to the sales team; Maintains and updates customer databases, including contact information, sales records, and interactions.
• Order Processing: accurately process sales orders received from clients or sales representatives, ensuring accuracy and timeliness in fulfillment.
• Assists with data entry, order processing, and CRM maintenance.
• Sales Support: Act as a point of contact for sales representatives, addressing inquiries, resolving issues, and providing general support to ensure smooth sales operations.
• Inventory Management: Coordinate with warehouse, purchasing and inventory teams to ensure stock availability and manage inventory levels within Wilmar and with the customers.
• Documentation: Prepare sales-related documents such as contracts, proposals, and presentations as needed. Creates sales collateral, presentations, and other materials to support the sales process using PowerPoint.
• Process Improvement: Identify opportunities to streamline sales processes, improve efficiency, and enhance the overall effectiveness of sales operations.
• Cross-functional Collaboration: Collaborate with other departments such as Marketing, Product Development, Finance, and Customer Service to support sales initiatives and resolve cross-functional issues.
• Customer Service: Provide assistance to customers regarding product inquiries, order status, and after-sales support.
• Administrative Support: Assist sales team with administrative tasks such as scheduling appointments, preparing presentations, tradeshows and organizing meetings.

• Education: Bachelor's degree in business administration, marketing, or a related field preferred.
• Previous experience in sales, sales administration, customer service, or related roles preferred; experience with selling or supporting large national accounts (automotive aftermarket chains).
• Expert in Excel, with a strong background in analytics and creating dynamic dashboards.
• Technical Proficiency: Competency in using relevant software and tools for sales administration tasks. Experience in Acumatica and PowerPoint skills preferred.
• Customer Focus: Dedication to providing exceptional service and building strong customer relationships.
• Organizational Skills: Strong attention to detail and ability to prioritize tasks effectively.
• Communication: Excellent verbal and written communication skills.
• Team Player: Ability to work collaboratively with cross-functional teams.
• Problem-Solving Skills: Capacity to identify and resolve issues quickly and efficiently.
• Adaptability: Willingness to adapt to changing priorities and work in a fast-paced environment.
• Attention to Detail: Accuracy is crucial in processing orders and maintaining records.
• Time Management: Ability to multitask and manage time effectively to meet deadlines.
• Analytical Thinking: Capability to analyze sales data and trends to support decision-making.
• Interpersonal Skills: Strong interpersonal skills to communicate effectively with internal teams and external clients.
• Working with International customers preferred.

Wilmar, LLC. benefits include:

• Medical insurance (United Health Care NexusACO base plan with 2 PPO buy up options)
• Delta Dental insurance (up to $2,000 annual benefit)
• Vision (United Healthcare)
• Company paid Long Term Disability
• Company Paid Group Life Insurance ($20,000 benefit)
• Company Paid AD&D
• Employee Assistance Program (EAP)
• Voluntary Group Term Life Insurance/AD&D
• Voluntary Accident Insurance
• 401(k) profit sharing plan with employer match
• Paid time off: vacation and sick time
• Eight paid holidays
• Annual Sales Incentive plan
• Employee discount on Wilmar, LLC products

Wilmar, LLC is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.