Federal Facilities Administrative Coordinator

Do you want to be a part of a dynamic team supporting a vital federal agency? Are you highly organized, detail-oriented, and a natural problem solver? We're seeking a Facilities Administrative Coordinator to provide essential support services to the Facilities Management Division of our respected government client. Your role will ensure the smooth day-to-day operations of a large-scale office environment, contributing to the agency's mission of sharing unbiased news and information worldwide.

Location: Washington, DC

Key Responsibilities:

• Customer-focused Help Desk: Serve as the initial point of contact for all facilities-related inquiries, handling requests via phone, email, and walk-ins with efficiency and professionalism.
• Request Management: Manage service requests using Ivanti Service Manager (or similar), including creation, assignment, tracking, and follow-up to ensure timely resolution.
• Administrative Excellence: Maintain accurate documentation, from contact lists and parking logs to supply requisitions, ensuring everything is up-to-date.
• Communication and Coordination: Coordinate with internal teams, external vendors, and building management to expedite solutions and maintain seamless facilities operations.
• Office Logistics: Manage mail distribution, maintain office supply inventories, and organize meeting spaces for a functional workplace.
• Proactive Support: Contribute to the safety and well-being of the agency by assisting with maintaining safety equipment and first aid stations.

Qualifications:

• High school diploma or equivalent.
• Minimum of 5 years of relevant experience in an administrative support role (General Clerk III or equivalent); Experience working within a government environment (Federal, state, local) highly preferred.
• Excellent proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and Adobe Acrobat.
• Experience using Ivanti Service Manager or a similar ticketing system.
• Strong written and verbal communication skills, using tact and diplomacy.
• Ability to multitask, prioritize efficiently, and meet deadlines independently.
• A positive, resourceful attitude and a willingness to take initiative.
• Must be able to pass a comprehensive background investigation; Individuals with a Public Trust or NACI clearance highly preferred.

Work Schedule: Onsite-Full-time; Monday- Friday 8:00 AM- 5:00 PM

Why Join Us:

• Mission-driven Work: Contribute to a federal agency that plays a vital role in promoting freedom of the press and information access around the world.
• Dynamic Environment: Collaborate with dedicated professionals in a fast-paced setting where your organizational skills make a tangible difference.
• Growth Opportunity: Enhance your administrative skills and gain experience in the critical field of facilities management.

1st Choice is a professional management consulting firm with more than two decades of experience delivering innovative consulting, technology, and staffing solutions to federal and commercial organizations throughout the United States. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law