Certified Medical Assistant - Front and Back Office

Do you want to be on the leading edge of surgical and non-surgical treatment that focuses not only on physical pain but also the whole person? Yeah, we do too.

SpineZone is on a mission to help people avoid unnecessary suffering by treating the whole patient with the latest in evidence based treatment. As a part of SpineZone, you’ll be on the leading edge of the delivery of care to solve the complex biopsychosocial conditions affecting our patients. 

On our team, you will be a part of the surgical department within SpineZone. You will be exposed to research studies with leading academic institutions. You will receive training from our mindfulness, nutrition and behavioral health counselors. Work closely with our orthopedic surgeon team to deepen your knowledge of musculoskeletal treatment.

And through it all, you will be on a supportive team of individuals all working together in a fun culture to solve musculoskeletal pain for as many patients as possible. Join us.

SpineZone is seeking a Certified Medical Assistant that will be part of the SpineZone team. 

Supervisory Responsibility

There is no supervisory responsibility for this position. 

Essential job functions:

• Verifies insurance coverage and obtains precertification for all referrals
• Submits orders for imaging and obtains insurance approval
• Schedules procedures with multiple hospitals and surgery centers using different software programs
• Assists in obtaining medical clearance
• Schedule preoperative and postoperative appointments as needed
• Assists with busy phones, prepares surgical packets, and scanning into EHR
• Pharmacy call backs
• Demonstrates clinical knowledge and skill in assigned area and within scope of practice
• Daily Organization-Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards
• Able to respond to changing circumstances and prioritize patient needs
• Maintains appropriate supply levels
• Copay/Insurance collections
• Billing coding
• Documents patient care events in a thorough and accurate manner
• Partners with physician to continuously learn and expand clinical knowledge base
• Organizes and completes daily requirements and responsibilities
• Telephone Message Management - Ensures prompt efficient return of messages 
• Ensures readiness of reports and information and information to maximize patient visit
• Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities
• All other related duties assigned 

Required Experience

• Experience in a healthcare setting preferred

Required Education

• High School Diploma
• Certification of completion of a Medical Assistant program
• CPR Certification

Preferred Skills

• Knowledge of spine preferred
• Ability to multitask effectively and efficiently 
• Ability to work in a team environment
• Ability to remain organized and time management
• Ability to problem solve while remaining calm and collective during stressful situations
• Strong communication skills both verbally and written
• Strong attention to detail
• Proficient in Microsoft Office and Google Drive
• Outstanding customer service
• Demonstrate typing skills proficiency by:  Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proofread work

Compensation Range, DOE (Hourly, Non-Exempt):

 $21.00 - 26.00

Why Join SpineZone?

SpineZone is a great place to be if you are passionate about helping others and want a place to grow! We offer benefits including 

• Medical
• Dental
• Vision
• Life Insurance
• Long Term Disability
• 401k with match and generous PTO
• Tuition Assistance
• EAP (Employee Assistance Program)
• Career Growth opportunities

SpineZone is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.