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Back Office Operations Jobs (NOW HIRING)

Back Office

New York, NY · On-site

$38K - $46K/yr

The Back Office Associate manages both full/partial back-office operations, including order processing, credit, shipping, invoicing, prepayment collection and customer service, while providing ...

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Back Office Associate

New York, NY · On-site

$38K - $46K/yr

The Back Office Associate manages both full/partial back-office operations, including order processing, credit, shipping, invoicing, prepayment collection and customer service, while providing ...

Back Office Manager

Richmond, VA · On-site

$30K - $43K/yr

Back Office Operations Manager We're looking for a motivated and detail-oriented Back Office Operations Manager to join our team! This key leadership role is responsible for supporting gym operations ...

WI · On-site

$69K/yr

Analyze back office operations metrics to ensure service level agreements are met and seek opportunities for enhancements. * Collaborative Strategy: Collaborate with internal teams to align services ...

Back Office MA

Fallbrook, CA · On-site

$23 - $25/hr

Job Summary Our client is looking for a dedicated Back Office Manager to join their dynamic ... Due to these job duties, this position has a significant impact on the business operations and ...

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Back Office Operations information

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How much do back office operations jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for back office operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is back office operations?

Back Office Operations refer to the administrative and support functions within a company that are not client-facing, such as accounting, human resources, IT, compliance, and record maintenance. These operations ensure that the business runs smoothly by handling tasks like data management, payroll, and regulatory compliance. While back office staff do not interact directly with customers, their work is essential for the delivery of products and services. Efficient back office operations help organizations maintain accuracy, reduce errors, and increase productivity.

What are the key skills and qualifications needed to thrive in back office operations, and why are they important?

To thrive in Back Office Operations, you need strong organizational skills, attention to detail, and a background in business administration or finance. Familiarity with enterprise resource planning (ERP) systems, spreadsheets, and document management software is typically required. Excellent problem-solving abilities, time management, and effective communication are valued soft skills in this role. These competencies ensure accurate transaction processing, regulatory compliance, and smooth support for front-office functions.

What are some common challenges faced in back office operations roles and how can they be managed effectively?

Back Office Operations professionals often encounter challenges such as managing large volumes of data accurately, adhering to tight deadlines, and coordinating with multiple departments to ensure smooth workflow. Effective time management, attention to detail, and strong communication skills are essential to overcome these obstacles. Many organizations support their back office teams with robust training, process automation tools, and regular feedback sessions to help manage workload and maintain accuracy. Collaborating closely with front office and IT teams also ensures issues are resolved quickly and processes remain efficient.

What is the difference between Back Office Operations vs Customer Service Representative?

AspectBack Office OperationsCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, record keeping, complianceHandling customer inquiries, providing support, resolving issues
Work EnvironmentOffice-based, behind-the-scenes tasksFrontline, interacting directly with customers
Required SkillsAttention to detail, administrative skills, knowledge of banking/finance systemsCommunication skills, problem-solving, customer focus

Back Office Operations and Customer Service Representatives both support business functions but differ in focus. Back Office staff handle administrative and compliance tasks behind the scenes, while Customer Service Representatives engage directly with clients. Understanding these differences helps in choosing the right career path or job search focus.

How much is the salary of a back office operations?

The salary of a back office operations professional typically ranges from $30,000 to $60,000 annually, depending on experience, location, and industry. Entry-level roles may start lower, while experienced staff with specialized skills or certifications can earn higher wages. Salaries are often complemented by benefits such as health insurance and paid leave.

Is back office operations a good career?

Back office operations involve administrative and support tasks such as data entry, record keeping, and processing transactions, often requiring skills in software tools like Excel and ERP systems. It can offer stable employment, opportunities for advancement, and a work environment that is less customer-facing, making it suitable for individuals seeking a behind-the-scenes role in organizations.
More about Back Office Operations jobs

What cities are hiring for Back Office Operations jobs?

Cities with the most Back Office Operations job openings:

What states have the most Back Office Operations jobs?

States with the most job openings for Back Office Operations jobs include:

Infographic showing various Back Office Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Back Office Operations Administrator

Richmond, VA • On-site

Sweetie Boy Transportation
201 - 500 employees

$102K - $110K/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Oversee the daily administrative and operational functions. Responsibilities would include supervising back-end departments (HR, IT, accounting), ensuring compliance with internal policies, tracking KPIs, and managing facility budgets.

Key duties include:

1. Operations amp; Performance Management
  • Oversee end-to-end back-office functions to ensure efficiency, accuracy, and timely delivery of services.
  • Monitor and analyze performance metrics, SLAs, and KPIs to identify areas for operational improvement.
  • Develop and maintain internal Standard Operating Procedures (SOPs) across departments.
2. Team Leadership amp; Administration
  • Recruit, train, and mentor administrative, IT, and operational staff.
  • Manage workforce schedules, intraday staffing, and performance reviews.
  • Bridge the communication gap between back-office support and front-office or executive teams.
3. Finance amp; Compliance Support
  • Process and track vendor invoices, payroll, and daily transaction activities.
  • Enforce corporate compliance frameworks, internal controls, and data security standards.
  • Manage procurement, inventory control, and office facility management.
4. Technology amp; Data Management
  • Oversee the maintenance of database records, filing systems, and data analytics.
  • Partner with the IT department to integrate technology upgrades, software solutions, and security enhancements.