ZipRecruiter

Log In

1

Back Office Operations Jobs in Tennessee (NOW HIRING)

Corpay

VP, Operations Automation

Brentwood, TN · On-site

The scope includes back-office work, desktop and workflow automation for live-agent performance ... Operations Automation Strategy and Leadership * Recommending the operations automation vision ...

New

GENESIS MOTHERSHIP LLC

Medical Assistant

Nashville, TN

$21 - $23/hr

Join us as a Medical Assistant and become the welcoming face of our clinic while supporting both front office operations and back office patient care. This hybrid role is perfect for someone who ...

Smile Brands

Dental Office Manager

Murfreesboro, TN · On-site

$55K - $58K/yr

Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional patient experiences * Provide strong leadership to the front office team, including treatment ...

New

Oracle

PMO Operations Manager (M2)

Nashville, TN

We also encourage employees to give back to their communities through our volunteer programs. We're ... Lead the PMO operations function for a portfolio of operational and strategic programs supporting ...

Oracle

PMO Operations Manager (M2)

Nashville, TN

We also encourage employees to give back to their communities through our volunteer programs. We're ... Lead the PMO operations function for a portfolio of operational and strategic programs supporting ...

Smile Brands

Dental Office Manager

Murfreesboro, TN · On-site

$55K - $58K/yr

Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional patient experiences * Provide strong leadership to the front office team, including treatment ...

New

K. Payne Contracting, LLC

Office Admin

Nashville, TN · On-site

$17.50 - $24/hr

Operations Administrator (Full-time or Part-time) Position Overview KPC Janitorial is seeking a ... Our clients keep coming back because we deliver results they can count on, and our team stays ...

Acadia Landscape Co.

Admin Assistant

Knoxville, TN

$17.25 - $23.25/hr

Duties include Lead Management (Support Role) Assisting with screening incoming leads from email, phone, and lead-generation platforms CRM data entry and updates Maintaining back-office operations of ...

Apex Bank

VP Bank Operations

Knoxville, TN · On-site

$1.0K - $100K/yr

The VP of Deposit Operations is responsible for overseeing the day-to-day back office functions of the bank's deposit and digital operations department. This role ensures accurate, efficient, timely ...

next page

Showing results 1-20

All JobsBack Office Operations JobsBack Office Operations Jobs in Tennessee

Back Office Operations information

See Tennessee salary details

$10

$17

$27

How much do back office operations jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for back office operations in Tennessee is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.29 per hour, depending on experience, location, and employer.

What are some common challenges faced in back office operations roles and how can they be managed effectively?

Back Office Operations professionals often encounter challenges such as managing large volumes of data accurately, adhering to tight deadlines, and coordinating with multiple departments to ensure smooth workflow. Effective time management, attention to detail, and strong communication skills are essential to overcome these obstacles. Many organizations support their back office teams with robust training, process automation tools, and regular feedback sessions to help manage workload and maintain accuracy. Collaborating closely with front office and IT teams also ensures issues are resolved quickly and processes remain efficient.

What is the difference between Back Office Operations vs Customer Service Representative?

AspectBack Office OperationsCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, record keeping, complianceHandling customer inquiries, providing support, resolving issues
Work EnvironmentOffice-based, behind-the-scenes tasksFrontline, interacting directly with customers
Required SkillsAttention to detail, administrative skills, knowledge of banking/finance systemsCommunication skills, problem-solving, customer focus

Back Office Operations and Customer Service Representatives both support business functions but differ in focus. Back Office staff handle administrative and compliance tasks behind the scenes, while Customer Service Representatives engage directly with clients. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive in back office operations, and why are they important?

To thrive in Back Office Operations, you need strong organizational skills, attention to detail, and a background in business administration or finance. Familiarity with enterprise resource planning (ERP) systems, spreadsheets, and document management software is typically required. Excellent problem-solving abilities, time management, and effective communication are valued soft skills in this role. These competencies ensure accurate transaction processing, regulatory compliance, and smooth support for front-office functions.

What is back office operations?

Back Office Operations refer to the administrative and support functions within a company that are not client-facing, such as accounting, human resources, IT, compliance, and record maintenance. These operations ensure that the business runs smoothly by handling tasks like data management, payroll, and regulatory compliance. While back office staff do not interact directly with customers, their work is essential for the delivery of products and services. Efficient back office operations help organizations maintain accuracy, reduce errors, and increase productivity.
What cities in Tennessee are hiring for Back Office Operations jobs? Cities in Tennessee with the most Back Office Operations job openings:
Back Office Operations jobs near you
Infographic showing various Back Office Operations job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,413 per year, or $18 per hour.

Back Office Operations Administrator - Roofing Operations

Roofserv

Nashville, TN • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Back Office Operations Administrator – Roofing Operations
Location: Nashville, TN
Compensation: $60,000 annually (W2)
Start Date: As early as 8 June 2026
RoofServ is a fully licensed and insured residential and commercial re-roofing contractor bringing our success from Atlanta (1,000+ roofs installed annually) to the greater Nashville market. We are seeking a highly organized and dependable Back Office Operations Administrator to support the daily administrative and operational functions of our Nashville office. This role will report directly to the Nashville Market President and serve as a critical operational leader helping ensure projects, customers, and internal systems run efficiently.
Why Join Us?
  •  Stable Salary & Growth Opportunity – full-time W2 position with long-term advancement potential. 
  •  Benefits – health insurance, dental, paid time off, and 401(k) with company match. 
  •  High-Impact Role – become a key operational leader within a rapidly growing roofing company. 
  •  Team Environment – work directly alongside company leadership and field teams to help drive market growth. 
  •  Best-in-Class Technology – utilize ServiceTitan and proven operational systems designed for scale. 
What You’ll Do:
  •  Answer incoming customer calls for new business inquiries and existing customer support. 
  •  Manage and maintain our ServiceTitan platform, including: 
    •  Customer data entry 
    •  Job scheduling 
    •  Assigning leads and appointments to sales representatives 
    •  Updating project records and workflows 
  •  Organize projects and track job progress through various stages of production and completion. 
  •  Coordinate permitting and licensing requirements for the Nashville office. 
  •  Assist with accounts receivable collections and customer invoicing. 
  •  Support job costing and project financial tracking. 
  •  Maintain organized records and ensure operational accuracy across all departments. 
  •  Serve as a communication hub between customers, sales representatives, production teams, and leadership. 
  •  Help implement and improve operational processes as the Nashville market grows. 
What We’re Looking For:
  •  Previous experience in office management, operations coordination, or administrative leadership is a plus but not required - we're looking for someone that is sharp and organized who wants to be part of a growing organization.
  •  Strong organizational and multitasking abilities. 
  •  Excellent communication and customer service skills. 
  •  Ability to work in a fast-paced environment and manage competing priorities. 
  •  Detail-oriented with strong problem-solving capabilities. 
  •  Proficiency with Microsoft Office and CRM/software systems. 
  •  Self-motivated, dependable, professional, and team-oriented. 
Compensation & Benefits:
  •  $60,000 annual salary (W2) 
  •  Health insurance 
  •  Dental insurance 
  •  401(k) with company match 
  •  Paid time off 
  •  Career advancement opportunities within a growing organization 
About Us:
Founded on the principles of integrity, craftsmanship, and customer care, RoofServ was created to raise expectations in the roofing industry. Our leadership team brings years of experience in both residential and commercial roofing, and we have built a reputation for reliability, quality, and transparent communication. Now, we’re bringing our systems, scale, and success to Nashville.
Job Type: Full-time
Work Location: In person, Nashville, TN