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Back Office Operations Jobs in Tennessee (NOW HIRING)

Vanderbilt University

Office Coordinator

Nashville, TN · On-site

$17.50 - $23.25/hr

Additionally, this position supports general operations for the full Career Center team. This ... Located in Nashville, Tennessee, on a 330+ acre campus and arboretum dating back to 1873 ...

Ashley Global Retail, LLC

Global Services Tech II

Memphis, TN · On-site

$33K - $41K/yr

... and Back Office operations. Provides advanced troubleshooting and system support while maintaining documentation and implementing technical solutions. Primary Responsibilities Technical Support

Aspen Dental

Dental Office Manager

Kimball, TN · On-site

$60K - $65K/yr

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

Aspen Dental

Dental Office Manager

Kimball, TN · On-site

$60K - $65K/yr

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

Aspen Dental

Dental Office Manager

Kimball, TN

$60K - $65K/yr

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

UFC Gym

Assistant Operations Manager

Hendersonville, TN · On-site

$17 - $20/hr

Maintain an efficient 'back office.' * Order and maintain all supplies. * Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports. * Responsible for proper inventory ...

PDS Health

Operations Manager

Franklin, TN · On-site

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Operations Manager

Franklin, TN · On-site

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Operations Manager

Franklin, TN · On-site

$27.75/hr

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Operations Manager

Franklin, TN · On-site

$27.75/hr

By end of development program, show competency in managing a team of both Front Office and Back ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Receptionist

Nashville, TN · On-site

$17/hr

... to the back-office team * Confirm all patient appointments in accordance with the office ... operational processes; computer proficient) * Financial Acumen (understands profit drivers ...

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All JobsBack Office Operations JobsBack Office Operations Jobs in Tennessee

Back Office Operations information

See Tennessee salary details

$10

$17

$27

How much do back office operations jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for back office operations in Tennessee is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.29 per hour, depending on experience, location, and employer.

What are some common challenges faced in back office operations roles and how can they be managed effectively?

Back Office Operations professionals often encounter challenges such as managing large volumes of data accurately, adhering to tight deadlines, and coordinating with multiple departments to ensure smooth workflow. Effective time management, attention to detail, and strong communication skills are essential to overcome these obstacles. Many organizations support their back office teams with robust training, process automation tools, and regular feedback sessions to help manage workload and maintain accuracy. Collaborating closely with front office and IT teams also ensures issues are resolved quickly and processes remain efficient.

What is the difference between Back Office Operations vs Customer Service Representative?

AspectBack Office OperationsCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, record keeping, complianceHandling customer inquiries, providing support, resolving issues
Work EnvironmentOffice-based, behind-the-scenes tasksFrontline, interacting directly with customers
Required SkillsAttention to detail, administrative skills, knowledge of banking/finance systemsCommunication skills, problem-solving, customer focus

Back Office Operations and Customer Service Representatives both support business functions but differ in focus. Back Office staff handle administrative and compliance tasks behind the scenes, while Customer Service Representatives engage directly with clients. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive in back office operations, and why are they important?

To thrive in Back Office Operations, you need strong organizational skills, attention to detail, and a background in business administration or finance. Familiarity with enterprise resource planning (ERP) systems, spreadsheets, and document management software is typically required. Excellent problem-solving abilities, time management, and effective communication are valued soft skills in this role. These competencies ensure accurate transaction processing, regulatory compliance, and smooth support for front-office functions.

What is back office operations?

Back Office Operations refer to the administrative and support functions within a company that are not client-facing, such as accounting, human resources, IT, compliance, and record maintenance. These operations ensure that the business runs smoothly by handling tasks like data management, payroll, and regulatory compliance. While back office staff do not interact directly with customers, their work is essential for the delivery of products and services. Efficient back office operations help organizations maintain accuracy, reduce errors, and increase productivity.
What cities in Tennessee are hiring for Back Office Operations jobs? Cities in Tennessee with the most Back Office Operations job openings:
Back Office Operations jobs near you
Infographic showing various Back Office Operations job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,413 per year, or $18 per hour.

Global Services Tech II

Ashley Furniture Industries, LLC.

Memphis, TN • On-site

$36K - $45K/yr

Full-time

Re-posted 20 days ago

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 290 frontline employees who took The Breakroom Quiz

39th of 51 rated furniture manufacturers

Job description

Department: Global Tech Services (GTS)
Location: Memphis TN
Reports To: GTS Manager / GTS Senior Manager
Employment Type: Full-Time
Global Tech Services - Tech II
Position Overview Independent technical role supporting enterprise-wide systems across Manufacturing, Distribution, Supply Chain, Retail, and Back Office operations. Provides advanced troubleshooting and system support while maintaining documentation and implementing technical solutions.
Primary Responsibilities
Technical Support
  • Manage IT ticketing system for hardware/software issues
  • Support multi-platform environments (Windows, Apple, Linux)
  • Configure and troubleshoot mobile devices and scanners
  • Install and maintain printer systems (Laser, Thermal, Check, Badge)
  • Network cable installation and maintenance

System Management
  • Desktop/laptop/tablet imaging and deployment
  • Software installation and configuration
  • Asset and inventory tracking
  • Network infrastructure support
  • Vendor liaison and coordination

Documentation & Process
  • Maintain knowledge base documentation
  • Implement process improvements
  • Follow escalation procedures
  • Monitor warranty periods
  • Track IT assets

Required Qualifications
  • Associate degree in Computer Science/Information Systems or equivalent experience
  • 3+ years endpoint technical support experience

Certifications
  • CompTIA A+
  • CompTIA Network+
  • ITIL Foundation
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Apple Certified Support Professional (ACSP)

Technical Skills
  • Windows/Mac OS troubleshooting
  • Network infrastructure support
  • Hardware diagnostics
  • Mobile device management
  • Printer system maintenance

Professional Skills
  • Strong communication abilities
  • Problem-solving expertise
  • Time management
  • Documentation proficiency
  • Customer service focus
  • Team collaboration

Additional Requirements
  • Occasional domestic travel
  • Flexible schedule availability
  • ITIL process knowledge
  • Continuous improvement mindset
  • Multi-project management ability

This position requires technical expertise, strong problem-solving skills, and dedication to customer service excellence while maintaining enterprise-wide system support.

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