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Back Office Operations Jobs in Virginia (NOW HIRING)

Gold's Gym

Back Office Manager

Richmond, VA · On-site

$30K - $43K/yr

Back Office Operations Manager We're looking for a motivated and detail-oriented Back Office Operations Manager to join our team! This key leadership role is responsible for supporting gym operations ...

Gold's Gym

Back Office Manager

Richmond, VA · On-site

$30K - $43K/yr

Vision insurance Back Office Operations Manager Location: Meadowbrook Job Type: Full-Time Schedule: M-F 10am - 6pm About the Role We're looking for a motivated and detail-oriented Back Office ...

corpay

VP, Operations Automation

Beaverton, OR · Hybrid

The scope includes back-office work, desktop and workflow automation for live-agent performance ... Operations Automation Strategy and Leadership * Recommending the operations automation vision ...

New

corpay

VP, Operations Automation

Brentwood, TN · Hybrid

The scope includes back-office work, desktop and workflow automation for live-agent performance ... Operations Automation Strategy and Leadership * Recommending the operations automation vision ...

New

Smile Brands

Dental Office Manager

Stafford, VA · On-site

$62K - $65K/yr

Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional patient experiences * Provide strong leadership to the front office team, including treatment ...

Smile Brands

Dental Office Manager

Stafford, VA · On-site

$62K - $65K/yr

Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional patient experiences * Provide strong leadership to the front office team, including treatment ...

Droneshield

Operations Director (USA)

Warrenton, VA · On-site

This role is not a traditional back-office operations function. It is a front-line execution leadership role, directly responsible for: * Winning and enabling customer outcomes through demos and ...

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Back Office Operations information

See Virginia salary details

$10

$19

$30

How much do back office operations jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for back office operations in Virginia is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.16 per hour, depending on experience, location, and employer.

What are some common challenges faced in back office operations roles and how can they be managed effectively?

Back Office Operations professionals often encounter challenges such as managing large volumes of data accurately, adhering to tight deadlines, and coordinating with multiple departments to ensure smooth workflow. Effective time management, attention to detail, and strong communication skills are essential to overcome these obstacles. Many organizations support their back office teams with robust training, process automation tools, and regular feedback sessions to help manage workload and maintain accuracy. Collaborating closely with front office and IT teams also ensures issues are resolved quickly and processes remain efficient.

What is the difference between Back Office Operations vs Customer Service Representative?

AspectBack Office OperationsCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, record keeping, complianceHandling customer inquiries, providing support, resolving issues
Work EnvironmentOffice-based, behind-the-scenes tasksFrontline, interacting directly with customers
Required SkillsAttention to detail, administrative skills, knowledge of banking/finance systemsCommunication skills, problem-solving, customer focus

Back Office Operations and Customer Service Representatives both support business functions but differ in focus. Back Office staff handle administrative and compliance tasks behind the scenes, while Customer Service Representatives engage directly with clients. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive in back office operations, and why are they important?

To thrive in Back Office Operations, you need strong organizational skills, attention to detail, and a background in business administration or finance. Familiarity with enterprise resource planning (ERP) systems, spreadsheets, and document management software is typically required. Excellent problem-solving abilities, time management, and effective communication are valued soft skills in this role. These competencies ensure accurate transaction processing, regulatory compliance, and smooth support for front-office functions.

What is back office operations?

Back Office Operations refer to the administrative and support functions within a company that are not client-facing, such as accounting, human resources, IT, compliance, and record maintenance. These operations ensure that the business runs smoothly by handling tasks like data management, payroll, and regulatory compliance. While back office staff do not interact directly with customers, their work is essential for the delivery of products and services. Efficient back office operations help organizations maintain accuracy, reduce errors, and increase productivity.
Back Office Operations jobs near you
Infographic showing various Back Office Operations job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,868 per year, or $19.6 per hour.

Back Office Manager

Gold's Gym

Richmond, VA • On-site

$30K - $43K/yr

Other

Re-posted 15 days ago

Job description

Back Office Operations Manager

We're looking for a motivated and detail-oriented Back Office Operations Manager to join our team! This key leadership role is responsible for supporting gym operations, driving membership retention, and overseeing daily administrative and customer service functions. If you're passionate about fitness, customer experience, and operational excellence, this is the opportunity for you.

Key Responsibilities Leadership & Customer Experience:

  • Drive membership retention by engaging with current members and promoting renewals and upgrades.
  • Collaborate closely with the General Manager to resolve member concerns and operational issues.
  • Serve as the liaison to the Corporate Customer Care Department, ensuring a smooth communication flow.
  • Proactively manage cancellations and work toward member retention whenever possible.

Operations & Administration:

  • Oversee daily cash handling procedures, including timely bank deposits and adherence to all cash management protocols.
  • Manage retail sales processes, ensuring accurate transactions and inventory tracking.
  • Maintain a clean and welcoming environment by partnering with the cleaning team and overseeing daily cleaning checklists.
  • Ensure all member concerns are addressed promptly and professionally.

What We're Looking For:

  • 1–2 years of relevant experience in operations, customer service, or sales
  • College degree preferred, but not required
  • Strong leadership, communication, and organizational skills
  • Ability to handle difficult situations with patience, professionalism, and tact
  • Comfortable with basic cash handling and computer systems
  • Background in fitness or wellness is a plus

Compensation: $30,660.00 - $43,000.00 per year

From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold's Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to its roots- serious training, community, and results. As the industry shifts, Gold's Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.

We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!

Apply