Director of Housekeeping

Hyatt House Scottsdale

We're looking for a professional, experienced housekeeping manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You'll lead the housekeeping team, ensure team members comply with high standards of cleanliness and sanitation protocol, and oversee the housekeeping department budget. Experience in a supervisory role overseeing housekeeping staff or a similar role is required. If you have excellent communication skills and leadership experience, we highly encourage you to apply.

Responsibilities

• Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed

Qualifications

• At least 3 years of experience in a senior role in the housekeeping department
• Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
• This position requires a high school diploma or GED
• Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
• At least 2+ years experience in hospitality or guest services

About Hyatt House Scottsdale

Located in charming Old Town Scottsdale, Hyatt House is your ideal weekend getaway or extended-stay hotel where business travelers and family can have a fun vacation and stay productive. Along with our complimentary breakfast, take advantage of our heated pool and hot tub for relaxation. You can even stick to your workout routine in our 24-hour StayFit@Hyatt fitness center. Socialize with family and friends in the courtyard equipped with a grilling area and outdoor seating. Experience some outdoor adventures hiking the trails of Camelback or for premier shopping at Fashion Square Mall.