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Director Housekeeping Jobs (NOW HIRING)

Great Wolf Resorts

Director, Housekeeping

Scottsdale, AZ · On-site

$90K - $95K/yr

Pay: $90000 - $95000 At Great Wolf, the Director of Housekeeping is responsible for directing all aspects of housekeeping services and programming including but not limited to operations, planning ...

CoralTree Hospitality

Director Housekeeping

Orlando, FL

$90K - $92K/yr

The Director of Housekeeping provides leadership, guidance, training, scheduling support, and performance management to the housekeeping team while maintaining Forbes-level presentation standards and ...

Lake Nona Wave Hotel

Director Housekeeping

Orlando, FL · On-site

$90K - $92K/yr

The Director of Housekeeping provides leadership, guidance, training, scheduling support, and performance management to the housekeeping team while maintaining Forbes-level presentation standards and ...

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$23.5K

$57.8K

$90.5K

How much do director housekeeping jobs pay per year?

As of Jun 17, 2026, the average yearly pay for director housekeeping in the United States is $57,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Director Housekeeping position, and why are they important?

To thrive as a Director Housekeeping, you should possess extensive experience in housekeeping operations, staff management, and budgeting, typically with a background in hospitality management or a related field. Familiarity with property management systems (PMS), inventory tracking software, and health and sanitation certifications is often required. Outstanding leadership, problem-solving, and communication skills enable Directors to motivate teams and maintain high standards. These abilities ensure efficient operations, guest satisfaction, and compliance with industry regulations in dynamic hospitality environments.

What are the main day-to-day responsibilities for a Director Housekeeping?

As a Director Housekeeping, you'll oversee the cleanliness standards of all guest rooms and public spaces, manage and schedule staff, and monitor supply inventories and budgets. You will be responsible for training team members, conducting inspections, and ensuring compliance with safety and hygiene regulations. Collaboration with other department heads, such as front office and maintenance, is also crucial to resolving guest concerns and coordinating ongoing facility needs. The role is dynamic and requires both strategic planning and hands-on involvement to maintain exceptional guest experiences.

What does a Director of Housekeeping do?

A Director of Housekeeping oversees the housekeeping department in a hotel, hospital, or other large facility, ensuring cleanliness, organization, and efficiency. They manage staff, establish cleaning procedures, maintain inventory, and ensure compliance with safety and sanitation standards. Additionally, they coordinate with other departments to meet guest or patient needs and oversee budget management. Their role is essential in maintaining high hygiene and service standards.

What Does a Housekeeping Director Do?

A housekeeping director oversees the housekeeping department in a hotel, resort, or another facility where cleanliness is of utmost importance. This role is sometimes also called the Director of Housekeeping or the Housekeeping Manager, but regardless of title, the job requires the same qualifications, duties, and responsibilities. As a housekeeping director, you hire and train staff, write schedules, manage inventory of housekeeping supplies, coordinate housekeeping needs for special events and day-to-day operations, and work directly with other housekeeping staff if the team is short-handed or to perform an inspection of the team's work. Providing excellent customer service is one of your main responsibilities in this role. Cleaning is also a small part of your job as a housekeeping director.

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Director Housekeeping jobs near you

Director, Housekeeping

Great Wolf Resorts

Scottsdale, AZ • On-site

$90K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Pay: $90000 - $95000
At Great Wolf, the Director of Housekeeping is responsible for directing all aspects of housekeeping services and programming including but not limited to operations, planning, budgeting, staffing and payroll. Senior level position, which must ensure guest and employee satisfaction is achieved while maintaining profitability within the housekeeping function.
Join our Pack:
• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave
Essential Duties & Responsibilities
  • Develop detailed, realistic, and comprehensive plans that support organizational objectives, effectively allocating resources and time across groups or departments
  • Fiscal and budgetary management of housekeeping operations including creating and maintaining departmental budgets, forecasts, and financial reports as needed; reviewing and approving purchases for the department
  • Manage the daily activities of the Housekeeping and Laundry department to include appropriate cleaning of all public areas as well as guest rooms.
  • Provides supervision to Laundry pack members and ensures the efficiency and effectiveness of the operation
  • Participate and collaborate on cross-functional teams in order to effectively coordinate resort activities
  • Monitor, manage and respond to guest comments and proactively addressing guest comments with operational resolutions
  • Conduct investigative actions with guests, where necessary, for guest service and liability claims, ensure customer requests are handled in a timely and professional manner
  • Develop, implement, and monitor schedules for the housekeeping operation and manage staffing process to ensure appropriate levels of resourcing to maintain efficient operations
  • Manages room expeditor software program (REX) in order to maintain maximum efficiency of inventory management
  • Participates in the Manager-On-Duty (MOD) program and executes duties
  • Recruiting, hiring, training, and evaluating team member performance against standards
  • Plan and implement staff training and development programs within the department
  • Monitors quality assurance program for lodge
  • Review accuracy of nightly housekeeping reports and investigates discrepancies
  • Serve on resort Executive Committee to represent the interests of the housekeeping function
  • Enforce policies and procedures; maintain a working knowledge of general and departmental safety procedures. Attends safety training programs and in-service education as required
  • Develops, implements, and monitors programs that assure a safe facility and work environment that is in compliance with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
  • Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment
  • Conducts inventory of housekeeping supplies for submission to the proper point of contact
  • Ensures housekeeping activity and physical areas stocked, organized and are compliant with all safety and environmental health processes, procedures and regulations
  • Oversees the safe management of the Lost and Found, verifying proper record keeping and safety of items

Required Qualifications & Skills
  • High School diploma or GED
  • Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)
  • Minimum of 3 years experience supervising/managing large housekeeping department
  • Minimum of 5 years hotel or resort experience

Desired Qualifications & Traits
  • College Degree
  • Demonstrated ability to effectively resolve conflict
  • Committed to comprehensive and in-depth analysis, planning, and implementation of every work effort
  • Projects a positive public relations image to team members and guests
  • Ability to motivate diverse groups to achieve extraordinary goals and overcome challenges
  • Excellent management skills including conflict resolution, coaching, development and teamwork

Physical Requirements
  • Sit or stand for extended periods of time
  • Lift up to 15 lbs

Estimated Salary Range:
$90000 - $95000 annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

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