Youth Sports Game Day Director

i9 Sports - North & West Denver, CO

Denver, CO

Expired: 17 days ago Applications are no longer accepted.

$53,000 to $60,000 Yearly
Medical , Retirement
Full-Time

Job Description

Benefits:

401(k)
401(k) matching
Bonus based on performance
Company car
Flexible schedule
Free uniforms
Training & development

i9 Sports is seeking an experienced and motivated Operations Director to oversee the operational aspects of our youth sports programs in the Denver, Colorado, area. The Operations Director will play a pivotal role in ensuring the successful execution of our programs, maintaining operational excellence, and delivering exceptional experiences for participants and their families. The ideal candidate will have a passion for youth sports, strong leadership skills, and a commitment to fostering a positive and inclusive environment.

Key Responsibilities:

Program Management: Oversee all aspects of program operations, including Game Day Delegation, scheduling, venue management, equipment inventory, and participant registration, to ensure smooth and efficient program execution.
Staff Management: Managing the weekly operations of every venue by establishing company policies for part-time staff, implementing necessary changes on a week-to-week basis, and disciplining staff as needed.
Leadership: Recruit, train, and manage a team of referees and other operational staff, providing guidance, support, and mentorship to ensure high performance and adherence to company standards.
Customer Experience: Drive a customer-centric approach by ensuring exceptional service delivery and addressing participant inquiries, feedback, and concerns promptly and professionally.
Quality Assurance: Implement and enforce quality standards and best practices to maintain the integrity and consistency of i9 Sports programs, including adherence to league rules, safety protocols, and sportsmanship guidelines.
Community Engagement: Cultivate positive relationships with local schools and community centers to promote i9 Sports programs, expand our reach, and foster partnerships that benefit the organization and the community.
Continuous Improvement: Continuously assess operational performance, solicit feedback and implement process improvements and innovation initiatives to enhance efficiency, effectiveness, and customer satisfaction.

Requirements:

Must currently be living in the Denver area.
A bachelor's degree in Business Administration, Sports Management, or a related field or a Minimum of three years of experience in operations management, preferably in the sports or recreation industry.
Must be able to work Thursday - Monday during scheduled Seasons and Monday- Friday in the off-season
Strong leadership and team-building skills, with the ability to motivate and empower staff to achieve organizational goals.
Excellent communication and interpersonal skills, with a customer-centric mindset and the ability to build positive relationships with diverse stakeholders.
Knowledge of youth sports programs and a passion for promoting youth development, sportsmanship, and a healthy lifestyle.
Solid organizational skills, with the ability to manage multiple priorities, deadlines, and projects simultaneously.
Proficiency in Microsoft Office suite and other relevant software applications for program management, scheduling, and reporting
Flexibility to work evenings and weekends to support program activities and events.
Valid driver's license and reliable transportation for local travel to program sites and community events.

Benefits:

Competitive salary commensurate with experience
Health insurance options
Retirement savings plan with employer match
Opportunities for professional development and career advancement

Join our Team
If you are a dynamic leader with a passion for youth sports and a commitment to operational excellence, we invite you to join the i9 Sports team in Denver, CO. Take the next step in your career and make a positive impact on the lives of young athletes and families in our community. Apply now to become our Operations Director and help us create memorable sports experiences that inspire and empower the next generation."