Data Entry Specialist

Title: Data Entry Specialist - The LCLC/The Bail Project Partnership

Location: LCLC Office & Remote

Status: Full-time Exempt

Reports to: Program Director & Data Administrator

Salary: Commensurate with experience

Hire Date: LCLC will close the posting as soon as we find an exceptional candidate

Who We Are

Lawndale Christian Legal Center (LCLC) specializes in providing a unique form of holistic community-based criminal defense representation grounded in restorative justice principles to minors and emerging adults (24 and under) from North Lawndale, Austin, East Garfield Park, and Little Village. LCLC started in North Lawndale where it is still headquartered today. In summer 2021, LCLC expanded its service area by co-locating holistic legal services with BUILD in Austin, Breakthrough in East Garfield Park, and New Life Centers in Little Village. At all four sites, LCLC’s highly relational, innovative community-led model of justice is performed by an interdisciplinary team of attorneys, case managers, outreach workers, circle-keepers, and community partners that provide developmentally appropriate supports for minors and emerging adults. The team identifies and meets the legal and social needs of our youth at every phase of the criminal justice system: from diversion, arrest, through trial, and the completion of any period of probation, supervision, and parole. By serving justice-involved minors and emerging adults holistically in their community, LCLC is leading the transformation of the traditional criminal justice system and establishing new best practices in community-based holistic interventions grounded in restorative justice that are more effective, cost less, and result in greater public safety for all. We believe our holistic, community-led restorative justice model will transform the criminal justice system and end mass incarceration when we scale our model across Cook County and the nation. More information on LCLC can be found at www.lclc.net.

Job Description

The Data Entry Specialist is passionate about utilizing data to support criminal justice reforms and ensure quality services are provided to clients involved in the criminal legal system. This position will help LCLC staff and management implement data-driven decision-making and plays a key role in supporting the partnership with LCLC and The Bail Project’s Cook County Community Release with Support pilot project. The Data Entry Specialist is responsible for collecting and entering client data with a high degree of accuracy and efficiency. This individual will work collaboratively with cross-functional teams and respond swiftly to data needs and requests both internally and externally. This position plays a key role in ongoing research and implementation studies. The Data Entry Specialist will work closely with LCLC staff—legal, social, and outreach—and external stakeholders, including but not limited to BUILD, Breakthrough, and New Life Centers, in order to ensure quality documentation and proactively identify areas of improvement. The Data Entry Specialist reports to the Data Administrator and Program Director.

Responsibilities

• Collecting and digitizing all aspects of client records from multiple sources.
• Collaborate with Data Administrator, Program Director, and Program Staff to assist in the optimizing of operational processes and systems to ensure efficiency and high-quality delivery of the Community Release with Support model data infrastructure.
• Ensure quality and timeliness of client data entered in Salesforce and review regularly to meet performance goals and improve program quality for clients.
• Work with LCLC’s data and management team to integrate data collected in Salesforce and CiviCore to inform quarterly reports provided to LCLC’s Executive Director and Board of Directors.
• Addressing data inconsistencies by working with administrative staff to locate missing data.
• Identify and suggest data-informed areas for growth and project development.
• Support LCLC leadership & TBP partners in developing and presenting regular updates on program outcomes.
• Participate in initial and ongoing training of staff in data entry and continual quality improvements.
• Provide ongoing feedback on potential improvements in Salesforce architecture and management to ensure appropriate data capture and analysis to inform mitigation strategies.
• Cross-train and, when needed, fill in for other project roles.
• Attend all trainings as required for agency and professional development. Other duties as assigned.

Required Qualifications

• Familiarity with Cook County bond court, pretrial legal procedures, and criminal justice reform landscape in Illinois, Cook County, and Chicago.
• Experience using data to evaluate program output and demonstrate program needs.
• Experienced in G suite and Microsoft Excel.
• Familiarity with quantitative analysis a plus.
• Commitment to racial justice and building an infrastructure to support lasting policy change.
• Organized and capable of managing multiple projects and competing priorities.
• Experience in large scale data entry, quality assurance, and task management.
• Committed to completing daily work in an accurate, timely, and consistent manner.
• Generates alternative solutions to address client needs and work challenges.
• Demonstrates cultural sensitivity and ability to work with diverse staff, clients, and community.
• Applies effective interpersonal, organizational, and problem-solving skills to prospective partners and maintains strong relationships with external stakeholders and LCLC team members.
• Takes responsibility for results, is self-reflective and seeks out and considers feedback.
• Passion for, understanding of, and commitment to LCLC’s vision and mission.
• Willingness to live in Austin, East Garfield Park, North Lawndale, or Little Village preferred.
• Residents from Austin, East Garfield Park, North Lawndale, and Little Village, minorities, and individuals impacted by the criminal justice system encouraged to apply.Application
  Please submit a cover letter, resume, and a list of three references to: Latrionna Moore, at lmoore@lclc.net and Samantha Matthews, at smatthews@lclc.net. Include position title in email subject. The position, which is available immediately, will remain open until filled.
  
  Lawndale Christian Legal Center is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and organizational needs. Our goal is to be a diverse workforce that is representative of those we serve.
  
  North Lawndale, Austin, East Garfield Park, and Little Village residents, minorities, and individuals impacted by the criminal justice system encouraged to apply.