Insurance Agency Office Manager

Join Trent Insurance Group,., a reputable insurance agency located in Orrville, Ohio. We are currently seeking a dynamic and customer-focused individual to join our team as an Insurance Agency office manager. In this role, you will have the opportunity to make a meaningful impact by providing personalized insurance solutions to our valued clients.

As part of our tight-knit team, you will work closely with our experienced agents to understand client needs and recommend appropriate insurance products. You will lead the customer service and retention functions of the Orrville location. You will play a vital role in building and maintaining client relationships, ensuring their satisfaction with our services. If you are passionate about helping others, enjoy working in a collaborative environment, and are motivated by achieving sales goals, we want to hear from you!

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Paid Holidays

Revenue Growth Bonus

Responsibilities:

• Conduct service and retention activities to maintain current clients, build relationships with new clients and generate referrals
• Provide excellent customer service by promptly responding to inquiries and addressing client concerns
• Analyze clients' insurance needs and recommend appropriate coverage options
• Present insurance quotes and options to current clients, explaining the details and benefits
• Process policy changes, endorsements, and renewals
• Maintain accurate client records and documentation
• Collaborate with team members to achieve sales targets and foster a positive work environment

Requirements:

• Prior experience in insurance sales or customer service roles
• Active insurance licenses in Ohio or willingness to obtain them prior to joining our team
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proficient in using computer systems and insurance software
• Ability to work independently and thrive in a fast-paced environment
• Positive attitude, strong work ethic, and a passion for helping others