Tennis Center Coordinator - Hoover Met Complex

TENNIS CENTER COORDINATOR - Hoover Met Complex

Sports Facilities Management, LLC

LOCATION: HOOVER, AL

DEPARTMENT: TENNIS

REPORTS TO: SPONSORSHIP, SALES, AND TENNIS CENTER MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Hoover Metropolitan Complex is a world-class, multi-sport and event facility located in Hoover, AL just 10 miles south of Birmingham. The state-of-the-art Finley Center includes more than 83,000 square feet of uninterrupted multi-purpose space. The outdoor complex features NCAA regulation-size baseball/softball fields, multi-purpose fields for soccer, football, and lacrosse, hard tennis courts, a playground, splash pad, and an RV Park. Hoover Metropolitan Complex is a member of the , the Nation's largest and fastest-growing network of sports facilities and is operated by the industry-leader in outsourced operations, The Sports Facilities Companies. For more information, visit .

The Sports Facilities Companies (SFC) are the Nation's leading resources for the management and development of sports, recreation, wellness, and events facilities. As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year.

SFC was awarded national and regional recognition as a Top Workplace by Tampa Bay Business Journal in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Tennis Center Coordinator will be responsible for the day-to-day business operations and logistics of the Hoover Metropolitan Complex Tennis Center.

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Recruit, hire, train, schedule and supervise part-time staff
• Train all pro shop staff as needed on systems and procedures
• Provide supervision when needed for evenings, weekends and during special events
• Prepare, forecast, and monitor budget
• Responsible for payment processing policies and reporting
• Oversee the reporting of weekly sales reports, usage reports, and tennis center pro commissions
• Effectively collaborate with Finance Manager on all aspects of the budget
• Responsible for Pro Shop product inventory and equipment
• Purchase retail items as needed within approved budget
• Assist members and guests with scheduling and facility policies
• Respond to all requests for court rentals and events
• Coordinate court schedule for all bookings (league, events, team practices, schools, members, non-members, camps, and tennis center pro's lessons and clinics)
• Properly use facility software to effectively manage membership, programming and court rentals
• Maintain a clean and organized pro shop, courts, and grounds
• Track and report maintenance and cleaning issues
• Update operations manual as needed
• Perform other duties as assigned by management

MINIMUM QUALIFICATIONS:

• Ability to work productively with a wide variety of ages
• Flexible work schedule (e.g., nights, weekends, holidays)
• Prior experience supervising staff and using Microsoft Excel (preferred)
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must work well with others
• Commitment to the safety and wellbeing of others
• Must be 18 years of age or older

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 lbs. waist high
• Will be required to stand for extended periods of time
• Able to enter information on computers
• Must comply with safety and health code standards
• Facility has intermittent noise