Credit Collections Specialist

Advanced Circuits was founded in 1989 and is now ranked among the top three board fabricators in the nation. While Advanced Circuits is best known for its expedited turn time capabilities and on time shipping record, the company is also the leader in commercial PCB, high-reliability, RFP documents for terms acceptability, and in the high technology marketplace.

Advanced Circuits offers individuals the opportunity to utilize their skills to enhance the growth of the company. Advanced Circuits promotes a culture that excels in customer service, rewards risk-taking and allows the employees to be open to new exciting opportunities. The company takes pride in their “Can do Attitude” by providing top of the line service and going beyond for their customers.

Job Summary: This job entails the collections and reconciliations of the customer’s statement. The credit analyst will be responsible for minimizing bad debt risk and maximizing the account receivable collections. In this position, you will counsel, advice, and communicate credit department policy and procedures to company personnel and customers.

Job Responsibilities:

§ Reviewing and releasing orders from credit hold, billing, cash postings, and deposits

§ Conduct collection calls to collect Accounts Receivables

§ Assist with order management

§ Negotiate customer disputes to resolution and document root cause

§ Provide excellent customer service and develop relationships with customers

§ Maintain accurate credit and collection files. Maintain electronic collection notes for each customer account

§ Other duties as assigned

Qualifications:

§ Collections Experience: 2-3 years

§ Able to manage difficult customers with courtesy and professionalism

§ Critical decision making skills that impact the company’s bottom line

§ Excellent computer skills including MS Excel, Word, PowerPoint, and Outlook

§ Able to multitask and must be a team player

§ Excellent leadership qualities

§ Having an outstanding performance while under pressure in a fast-pace environment

Education:

§ Degree preferred in Business, Accounting or related field but substantial experience is adequate