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Document Collection Specialist Jobs (NOW HIRING)

If Credit & Collection Specialist sounds like something you would be interested in, and you meet ... accurate documentation and follow company policies, procedures, and internal controls ...

Collection Specialist

Farmington, MI ยท On-site

$18.25 - $24.50/hr

... Specialist to manage customer accounts receivable activities and support timely payment collection ... Document collection activities, customer communications, and payment commitments. * Escalate high ...

Collection Specialist

Hialeah, FL ยท On-site

$16.75 - $22.75/hr

The Collection Representative will work with Billing, Administration, Sales, and Management to ... Document and update daily activity in salesforce.com * Work with Account Managers to collect on ...

Collection Specialist

Miami Gardens, FL ยท On-site

$16.75 - $22.75/hr

The Collection Representative will work with Billing, Administration, Sales, and Management to ... Document and update daily activity in salesforce.com * Work with Account Managers to collect on ...

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Document Collection Specialist information

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How much do document collection specialist jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for document collection specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Document Collection Specialist vs Data Entry Clerk?

AspectDocument Collection SpecialistData Entry Clerk
Primary RoleCollecting, organizing, and managing physical or digital documentsInputting data into computer systems accurately and efficiently
Required SkillsAttention to detail, organization, basic computer skillsTyping speed, accuracy, familiarity with data software
Work EnvironmentOffices, healthcare facilities, legal firmsOffices, administrative settings
Common CertificationsNone required, but records management certifications helpfulNone required, but familiarity with MS Office beneficial

While both roles involve working with information, the Document Collection Specialist focuses on gathering and managing documents, whereas the Data Entry Clerk primarily inputs data into systems. The roles often overlap in administrative settings but serve different core functions.

What does a Document Collection Specialist do?

A Document Collection Specialist is responsible for gathering, organizing, and managing documents required for various business processes, such as audits, legal cases, or compliance checks. They ensure that all necessary paperwork is collected accurately and on time, verify the authenticity of documents, and may communicate with clients or internal teams to obtain missing information. Their work helps organizations maintain regulatory compliance and efficient record-keeping.

What are some common challenges faced by Document Collection Specialists when working with clients or internal teams?

Document Collection Specialists often encounter challenges such as delayed responses from clients, incomplete or incorrectly formatted documents, and the need to juggle multiple requests simultaneously. Effective communication and organizational skills are key to overcoming these obstacles, as specialists frequently follow up with clients or coordinate with internal departments to ensure all necessary documents are gathered within tight deadlines. Building rapport and providing clear instructions can also help streamline the collection process and minimize errors.

What are the key skills and qualifications needed to thrive as a Document Collection Specialist, and why are they important?

To thrive as a Document Collection Specialist, you need strong organizational skills, attention to detail, and familiarity with data privacy regulations, typically supported by a high school diploma or equivalent. Proficiency with document management systems, scanning software, and digital filing tools is often required. Excellent communication, problem-solving abilities, and reliability are standout soft skills for this role. These skills ensure accurate and secure document handling, efficient workflows, and compliance with legal or industry standards.
More about Document Collection Specialist jobs
Infographic showing various Document Collection Specialist job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 72% Full Time, 16% Part Time, and 10% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Credit Collection Specialists

Full-time

Posted 12 hours ago


Job description

Job title
Credit Collection Specialist
Reports to
Director of Credit
Classification
Non-Exempt
Schedule
Monday - Friday, 7:30 AM - 4:30 PM / 40 hours a week
Summary/Objective
The Credit Collection Specialist position is responsible for providing research, analysis, and clerical support and performing collection duties for a defined portfolio of accounts.
Essential Functions
  • Participate in onboarding large projects.
  • Review contractual documents and project information for account set up, preliminary notice and billing requirements.
  • Follow up on acceptance and approval of billing to customer.
  • Communicate any disputes or items needing resolution to Project Management Team for resolution.
  • Follow up with Project Management Team on disputed or unapproved billings.
  • Request and follow up on payment status from Accounts Payable and document account.
  • Monitor, maintain and document collection activity for assigned accounts.
  • Prepare dispute and open accounts receivable reporting for assigned accounts.
  • Manage and communicate securitization deadlines for all invoices and projects.
  • Secure receivables through bond and lien rights as requested/required.
  • Execute legal documents associated with bond and lien right payments.
  • Work with Project Management Team on project close-out documents.
  • Partner with Credit Team to maintain credit limits for new and existing accounts.
  • Work with Cash Application Team for all cash application exceptions or queries related to portfolio.
  • Maintain high level of professionalism in verbal and written communications.

Competencies
  • Strong computer skills
  • Communication proficiency
  • Customer/Client focus
  • High degree of professionalism
  • Decision-making, problem-solving, and analytical skills
  • Organizational, multi-tasking, and prioritizing skills under high pressure situations
  • Proficient in Excel (vlookup, pivot tables etc.)
  • In depth knowledge of Construction, Contractual Chains, Construction Billing Processes, Lien Waivers and Securitization Requirements.
  • Capability to work independently and as a Team
  • Bilingual in English/Spanish languages is a plus
  • Must be very detail oriented and manage time wisely
  • Strong Research and problem-solving skills.

Supervisory Responsibility
The Credit Collection Specialist position does not have any direct supervisory responsibilities.
Working conditions
Work Environment
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines etc.
Physical Demands
This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 7:30 am-4:30 pm. The employee must work 40 hours each week to maintain full-time status.
Education and Experience
  • Minimum 5 years' as Collections Specialist preferred but not required
  • Bachelor's Degree preferred but not required
  • High School diploma required