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Document Collection Specialist Jobs (NOW HIRING)

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to ... documents, which you may request from Human Resources. About Yusen Logistics (Americas ) Yusen ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to ... documents, which you may request from Human Resources. About Yusen Logistics (Americas ) Yusen ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to ... documents, which you may request from Human Resources. About Yusen Logistics (Americas ) Yusen ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to ... documents, which you may request from Human Resources. About Yusen Logistics (Americas ) Yusen ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to ... documents, which you may request from Human Resources. About Yusen Logistics (Americas ) Yusen ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and ... documents, which you may request from Human Resources. About Yusen Logistics (Americas ) Yusen ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to ... documents, which you may request from Human Resources. About Yusen Logistics (Americas ) Yusen ...

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How much do document collection specialist jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for document collection specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Document Collection Specialist vs Data Entry Clerk?

AspectDocument Collection SpecialistData Entry Clerk
Primary RoleCollecting, organizing, and managing physical or digital documentsInputting data into computer systems accurately and efficiently
Required SkillsAttention to detail, organization, basic computer skillsTyping speed, accuracy, familiarity with data software
Work EnvironmentOffices, healthcare facilities, legal firmsOffices, administrative settings
Common CertificationsNone required, but records management certifications helpfulNone required, but familiarity with MS Office beneficial

While both roles involve working with information, the Document Collection Specialist focuses on gathering and managing documents, whereas the Data Entry Clerk primarily inputs data into systems. The roles often overlap in administrative settings but serve different core functions.

What does a Document Collection Specialist do?

A Document Collection Specialist is responsible for gathering, organizing, and managing documents required for various business processes, such as audits, legal cases, or compliance checks. They ensure that all necessary paperwork is collected accurately and on time, verify the authenticity of documents, and may communicate with clients or internal teams to obtain missing information. Their work helps organizations maintain regulatory compliance and efficient record-keeping.

What are some common challenges faced by Document Collection Specialists when working with clients or internal teams?

Document Collection Specialists often encounter challenges such as delayed responses from clients, incomplete or incorrectly formatted documents, and the need to juggle multiple requests simultaneously. Effective communication and organizational skills are key to overcoming these obstacles, as specialists frequently follow up with clients or coordinate with internal departments to ensure all necessary documents are gathered within tight deadlines. Building rapport and providing clear instructions can also help streamline the collection process and minimize errors.

What are the key skills and qualifications needed to thrive as a Document Collection Specialist, and why are they important?

To thrive as a Document Collection Specialist, you need strong organizational skills, attention to detail, and familiarity with data privacy regulations, typically supported by a high school diploma or equivalent. Proficiency with document management systems, scanning software, and digital filing tools is often required. Excellent communication, problem-solving abilities, and reliability are standout soft skills for this role. These skills ensure accurate and secure document handling, efficient workflows, and compliance with legal or industry standards.
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What job categories do people searching Document Collection Specialist jobs look for? The top searched job categories for Document Collection Specialist jobs are:
Document Collection Specialist jobs near you
Infographic showing various Document Collection Specialist job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 72% Full Time, 16% Part Time, and 10% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Collection Specialist

Collection Specialist

Yusen Logistics

Franklin, TN • On-site

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Yusen Logistics rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

250th of 339 rated logistics

Job description

Overview
Position Summary
The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives.
This position be fully onsite based out of the Franklin, TN office.
Responsibilities
Essential Duties and Responsibilities
  • Collect outstanding receivables through telephone and written communication daily.
  • Monitor the assigned accounts utilizing workflow tools to provide cash flow and bottom-line profitability.
  • Determine importance of issues learned from contact with customers and relay information to proper department for resolution.
  • Work closely with credit department when additional credit is required or account is delinquent and possible credit suspension is under consideration.
  • Escalate overdue AR for additional collection efforts.
  • Maintain and generate reporting to identify delinquent accounts and other collection measurements.
  • Provide follow-up on identified issues and discrepancies per the defined metrics.
  • Aid the Accounts Receivable Supervisor and other Management personnel and perform special projects as assigned.
  • Respond promptly to both internal and external inquiries related to collections, providing clear and professional communication.
  • Adhere to all company policies and procedures while maintaining the integrity of financial data.

Qualifications
  • Minimum of High School Diploma or GED; some college preferred.
  • 2+ years of collection application experience.
  • Accounts Receivable Knowledge: Understanding of standard AR procedures and best practices.
  • Communication: Strong verbal and written communication skills to interact effectively with internal and external stakeholders.
  • Analytical Abilities: Strong problem-solving and analytical skills to investigate and resolve discrepancies.
  • Organizational Skills: Excellent time management and the ability to prioritize multiple tasks simultaneously while maintaining attention to detail.
  • Technical Proficiency: Intermediate Microsoft Excel skills.
  • Experience with Microsoft Dynamics D365 and/or SAP is highly preferred.
  • Initiative: Ability to gather, interpret, and compile information for reports while proactively addressing and resolving issues.

Essential Job Functions
  • Maintain regular and punctual attendance
  • Work cooperatively with others
  • Interact with employees and customers in an appropriate manner
  • Complete assigned tasks/projects in a timely manner
  • Comply with all Company policies and procedures

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Benefits
Yusen offers a generous Employee Benefits Package including:
  • Medical, Dental, and Vision beginning the 1st of the month following start date
  • 401k with a company match
  • Standard 10 days PTO
  • Eligible for bonus plan
  • 7 Paid Holidays
  • Eligble for OT pay if applicable
  • Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.
About Yusen Logistics (Americas)
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
www.yusen-logistics.com/
Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.
Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.

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