Manager of Maintenance

Position Summary:

Performs complex advanced technical work planning, directing, and supervising the maintenance of all Authority housing stock, office facilities, and private management entities. Prepares and monitors long-range plans for facilities maintenance. Prepares monthly budgets, variance reports, and performance tracking systems. Work is performed under the general direction of the Chief of Property Operations. Departmental supervision is exercised over all personnel within the department. The department's staffing pattern includes Foremen, Maintenance Mechanics, Maintenance Aides, Janitorial staff, and temporary Maintenance personnel. This position reports to the Chief of Property Operations. Knowledge of YARDI Housing Management software is a plus. Bilingual in Spanish and English, preferred.

Key Duties/Essential Job Functions:

1. Plans, directs, and manages the operations of maintenance functions of the organization; develops and implements the maintenance department's goals, objectives, and priorities; monitors departmental functions and evaluates performance; participates in the department budget development.
2. Supervises maintenance employees; plans, assigns, and reviews work; maintains standards and acts on employee issues; selects new employees in collaboration with the Chief of Property Operations and Human Resources; evaluates employee performance; recommends promotions or discipline in conjunction with the collective bargaining agreement and PCC's Personnel Policy.
3. Develops and implements maintenance plans for all housing communities; develops work programs, schedules, and budget estimates; prepares technical specifications and project scopes; oversees employees and contractors completing the work specified; prepares program progress reports.
4. Plans, develops, and oversees long-range preventive maintenance programs; prepares technical specifications; monitors progress toward goals; oversees employees and contractors completing work. Creates Annual Landscaping & Snow and Ice Removal Plan.
5. Estimates costs of providing maintenance services for more extensive projects internally versus contracting out; determines the best use of staff and equipment.
6. Develops and recommends maintenance operating budget; prepares forecasts for future funding for staffing, equipment, materials, and supplies. Works closely with the Modernization department and Foremen to identify site needs for 5-year and Annual Plans.
7. Maintains work order system; reviews incoming work orders; coordinates job assignments; inspects completed work; provides technical advice.
8. Manages purchasing and warehouse functions for maintenance equipment and supplies; reviews inventory levels; approves purchase orders; reviews and approves invoices for payment.
9. Coordinate, schedule, and audit vehicle maintenance repairs, including preventative, mechanical, and electrical repairs to tractors, trucks, and trailers. Prioritizes and assigns work to meet customers' needs. Ensure quality, compliance, and safety of the company's assets. Prepares reports of maintenance activities, status of work orders, and other reports as required.
10. Assist with ensuring all sites meet the standard PHAS scoring and coordination of required inspections to include but not limited to UPCS and REAC.
11. Available on-call for emergencies and other limited off-hour assignments such as evening resident meetings.
12. Represent the Authority at meetings with private and public entities, including unions, contractors, residents, and departmental and Executive Office, as necessary. Assist the Chief of Property Operations and/or Executive Staff in all aspects of the Authority's administration as needed.
13. Approve payroll in ADP for the Department and assist the Chief of Property Operations/ HR with scheduling & conducting training sessions for the department—monitoring of exception sheets.
14. Performs all other duties as requested.

Education/Qualifications: Bachelor’s Degree in Public Administration, Urban Development, Business, or a related field required. Education requirements may be substituted for ten years experience in maintenance, contract and construction administration, and oversite. Demonstrated skills in contract negotiation, maintenance supervision, and budget management. Extensive experience in building maintenance, construction management, or equivalent combination of education and experience.

• Must become a Certified Manager of Maintenance within six (6) months of employment.
• Must demonstrate an ability to improve PHAS (Physical Housing Assessment System) scoring within six (6) months of employment.
• Must understand HUD housing management regulations and mechanical systems sufficient to coordinate maintenance priorities.
• Must be able to listen and communicate with diverse individuals.
• Excellent communication skills, both verbal and written, are required.
• Must be computer literate and proficient in MS Office. Knowledge of office computer software including Internet and E-mail systems.
• Strong working knowledge of construction, capital planning, and systems management is a plus.
• Comprehensive knowledge of the principles and practices of public housing and affordable housing short and long-term maintenance programs, Federal and State regulations governing public housing activities, budget development and administration processes, maintenance and construction methods and procedures, and building materials and systems.
• Thorough knowledge of techniques and skills associated with electrical, masonry, carpentry, plumbing, and related trades; knowledge of inventory control practices; knowledge of office equipment and related hardware and software; and mission-specific software.
• Ability to write clear and concise reports, memoranda, directives, and letters.
• Ability to analyze complex problems and develop comprehensive plans from general instructions; ability to plan, direct, and coordinate the work of subordinates.
• Ability to establish and maintain effective working relationships with associates, vendors, consultants, contractors, and the general public.

Working Conditions/Physical Requirements:

Must be able to lift and carry 50 lbs. without assistance, walk throughout the site, go up and down stairs, shovel snow, work in cold or hot weather conditions, answer incoming/outgoing calls, attend meetings/training, and be at PCC sites unaccompanied.

Benefits

• State of CT 2.0 Partnership Healthcare Plan w/ HEP + Dental & Vision
• Employee Assistance Program (EAP)
• Employer paid group health life insurance $25,000
• CT Municipal Employee Retirement System Employee 4.75% contribution, Employer Cost share 19.57% (5-year vesting)
• PTO or Vacation, Sick & Personal Days
• 13 paid holidays per calendar year
• Professional growth and development opportunities
• Eligible Public Service Loan Forgiveness employer
• Tuition Reimbursement
• Employee discount perks via ADP services
• Supplemental Insurance Retirement