Development Coordinator (CSCLA)

Job Title:           Development Coordinator Reports to:                       Development Director FLSA Status: Non-Exempt

Hours:               Full Time; 40 hours per week

Location:          Hybrid - Split Remote / In-Person at 1990 South Bundy Drive, Suite 100, Los Angeles, CA 90025

SUMMARY OF RESPONSIBILITIES

The Development Coordinator works within a team-oriented and fast-paced work environment. The team is a talented, creative, driven group of people focused on furthering the mission and values of the agency. An integral member of CSCLA’s fundraising team, this position plays a significant role in the strategic development of our donor database and is the primary contact for events and volunteer activities. The Development Coordinator implements best practices in moves management, focusing on the communication with and cultivation of our constituents, and helps to fulfill the philanthropic goals of the organization.

SPECIFIC DUTIES

• Oversee the agency’s donor Includes but not limited to gift entry and mapping, relationship and household management, constituent and participant maintenance, campaign maintenance, generating donor reports, mailing lists, and gift acknowledgement letters.
• Manage gift processing from constituents and vendors. Includes but not limited to managing calls and emails related to donations, online payment processors, third party vendor payments, and tracking and fulfilling pledge payments.
• Execute communications related to donor engagement and stewardship including drafting of acknowledgement letters, messaging third party fundraisers, drafting monthly newsletters, updating the CSCLA website, annual report, and more.
• Manage CSCLA’s presence on key social platforms, including Instagram, Facebook, and LinkedIn. Design posts, appeals, newsletters, emails, flyers, invitations, and other collateral in Gnosis and Canva (large-scale projects to be outsourced).
• Reconcile donations monthly with our Operations Manager. Ensure accuracy of donor information in the database, align donations and campaigns with QuickBooks, and analyze for system and process improvements.
• Develop and maintain donation pages in Gnosis and GiveSmart for various campaigns and appeals, peer-to-peer fundraisers, special events, and more. Includes implementation of design and donation elements, integration of PayPal, etc.
• Develop and implement third party fundraising and community engagement activities in collaboration with the Development Director. Includes but not limited to identifying volunteer activities, securing volunteers for on-site activities and special events, managing volunteer engagement, and representing CSCLA at events.
• Support the planning and implementation of our annual fundraisers and community engagement events which currently include an Improv Benefit, Annual Gala, virtual Health Equity Summit, and peer-to-peer Over the Edge event. Includes working with Event Planning Consultant to support event committee members, following up with vendors, prepping venue space and coordinating volunteers among other general event duties.

• Support the development and activities of the Associate Board, a group of professionals that volunteer to support CSCLA in fundraising and outreach efforts throughout the region. Coordinate with Associate Board members for meetings, onboarding, and execution of fundraising and engagement activities.
• Implement best practices of moves management, especially focusing on the identification, cultivation, and stewardship of donors and volunteers, which may require interfacing with program team for appropriate interactive guidance and coordination.
• Support the organization with phone support, including participant intake and management, including fielding intake calls and general office support related to

The above job description is not intended to be an all-inclusive list of duties. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

• A passion for the mission of Cancer Support Community and demonstrated ability to work effectively with colleagues in a mission-based environment
• Excellent problem-solving skills
• Excellent written and verbal communication skills
• Experience working in databases, preferably in a constituent or donor database
• Basic graphic design and social media skills, or willingness to learn
• Associate’s degree with two years of fund development, event management, or related experience required. Bachelor's degree from four-year college or university with fund development and/or event management preferred.

SALARY AND BENEFITS

Salary Pay Range Depending Upon Experience: $24 to $29 per hour

CSCLA offers comprehensive medical, vision and dental coverage; paid vacation, sick time, and personal days, and optional participation in an employee-contribution retirement plan, for full- time employees.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to stand, walk, and sit.

COMMITMENT TO DIVERSITY, EQIUTY, AND INCLUSION

Cancer Support Community Los Angeles is committed to building a diverse staff that reflects the communities we work alongside, and we value equity and inclusion in our workplace. As an organization committed to creating access to supportive care for all, it is our goal to apply a lens of racial and health equity into all aspects of our work. We welcome applicants with a global perspective and a commitment to values around diversity, equity, and inclusion to apply. Cancer Support Community Los Angeles encourages applications from all qualified individuals, without regard to race, gender identity, sexual orientation, ethnicity, nationality, socioeconomic status, language, (dis)ability, physical and emotional health, age, religious commitment, political perspective, and individuals and communities that have and continue to be underrepresented and often marginalized.

Please submit a resume and cover letter to Development Director Cristin O’Leary Jones: jobs@cancersupportla.org. Due to the large number of applicants, please know that we cannot respond personally to each application or accept phone call inquiries.

Cancer Support Community Los Angeles is an equal opportunity employer and does not discriminate on the basis of race, culture, age, disability, gender, HIV status, or sexual orientation.