Bookkeeper - Office Manager
- $18 to $20 Hourly
- Full-Time
We are looking to hire an Office Manager to join our team! You will be responsible for overseeing the administrative activities of the organization. We are a small family-owned business and you will be generally working by yourself in our office to manage customer calls and general accounting.
Job Duties
- Receive customer calls, answering routine questions and requests, and taking messages for service technicians
- Monitor email for customer inquiries or requests and respond to customers in a timely manner or forward their emails to the appropriate person to handle
- Review daily reports and inform technicians when there are problems with a customer’s alarm system
- Set up accounts for new customers in both monitoring and billing systems
- Make updates on existing customer accounts when needed
- Cancel accounts in both monitoring and billing systems
- Maintain up-to-date customer billing information
- Issue customer invoices
Required Skills, Knowledge, and/or Abilities
- Knowledge of Sage/Peachtree is required
- Organized and detail-oriented
- Good record-keeping skills
- Excellent written and verbal communication skills
- Proficient in Microsoft Excel
- Competent in Microsoft Outlook & Word
- Able to work independently
We are one of the oldest, private and family-owned alarm companies in North Dallas. We do all of our own service and installation with our highly trained and state-licensed technicians. We do our monitoring locally at our UL and FM-approved central station.
Address
Tel-Guard Alarm Systems
Dallas, TXIndustry
Business
Website
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