Regional Manager - San Antonio

The Company:

Quantum Leap Property Management is a rapidly growing company with a lot of opportunity. We are based in Austin, Texas and our portfolio currently includes communities in Austin, Round Rock, and San Antonio.

Our mission is to cultivate a culture of belonging where both our communities and our people are well cared for. Through positivity, open communication, commitment to quality and our dedication to creating fun every day, we create spaces that feel like home.

Our culture of care extends to every part of the Quantum Leap Multifamily Group. This translates to safe and profitable investments for our partners, a positive and purposeful workplace for our employees, and a dedication to giving back to the communities we serve.

We are looking for service-oriented individuals who are passionate, motivated, hard-working, and effective!

The Position: 

The Regional Manager will assist in the development and monitoring of company policies and procedures related to property management; recruit, train, develop and supervise Community Managers, and share responsibility for maintaining the physical asset and performance of assigned properties. This position also includes assisting owners and other supervisors with special projects as needed.

Responsibilities:

• Train, evaluate and supervise all on-site teams
• Monitor compliance to all company policies and procedures, laws and ordinances, and safety procedures
• Improve the overall financial performance of all properties within the portfolio by increasing revenues and controlling expenses
• Develop and implement marketing plans catered to the needs of each community
• Promptly inform Director of operations and owners of resident issues involving safety, loss of income or damage to property
• Communicate effectively and on a regular basis with Senior Management and Owners to provide updates on Community operations and issues
• Optimize the use of personnel resources by hiring, training, empowering and motivating on-site Community Managers and team members
• Prepare and monitor annual budgets, goals and objectives
• Oversee operational and financial management of assigned apartment communities in an assigned geographic region.
• Ensure occupancy targets are achieved through leasing and resident retention
• Create value for owners through meeting NOI and revenue goals.
• Partner with operations and asset management teams to ensure physical assets are operating at peak performance levels.
• Oversee and contribute to annual budget process.
• Preparation of monthly reports and quarterly financial reviews.
• Proactively build and maintain strong relationships with owners and vendors
• Oversee execution of proactive and timely reputation management strategies via social media – ratings, reviews, responses
• Ensure each property provides/builds value
• Effectively leverages talent within portfolio, promoting from within while supplementing with external talent that exemplifies the company culture.
• Actively participates in the hiring process
• Empowers managers to work collaboratively to accomplish business goals and establish best practices
• Manages performance issues in a timely and effective manner
• Fosters a diverse and inclusive workplace
• Work closely with property teams in the implementation and execution of company’s programs that assist in brand building
• Contribute to creation of and ensure execution of marketing plans for communities within assigned portfolio
• Possess thorough knowledge of competitive properties and market knowledge of all assets in portfolio
• Promote a company culture that aligns with the Company's mission and core values

Qualifications:

• 3+ years of experience in Regional Manager role 
• CAM or CAPS preferred
• Experienced with MS Office Suite including Word and Excel
• Experience with Resman a plus
• Strong leadership and management skills are essential
• Team player, professional, effective communication skills
• A current, valid driver license is required

Why you want to join our team?

• Medical Insurance
• Dental, Vision and Supplemental Insurance
• Wellness Initiatives and Incentives
• Competitive PTO package with additional paid time off for volunteering
• Paid day off for birthday
• Weekly team lunches provided
• Employee Rental Discounts
• Employee Referral Program
• Performance based bonuses

Employment with Quantum Leap Properties is contingent upon successful completion of a background check, possessing a valid driver’s license and drug screen.

Quantum Leap Properties is an Equal Opportunity Employer.

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