OR Scheduling Coordinator
- Full-Time
Job Title:
OR Scheduling Coordinator
Department:
Surgical Services
Reports To:
Director of Surgical Services
FLSA Status:
Non-Exempt
Date:
11/29/2023
Functions as the primary coordinator for the scheduling of all appointments and enters pertinent data into the computer system. Performs all functions necessary to maintain the efficient flow of the schedule.
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Maintains awareness of current hospital and departmental operational policies and procedures which impact position responsibilities.
Scheduling cases and placing on schedule with the appropriate timing on schedule.
Will communicate with Anesthesiologist, OR Director or PAT for assistance on this as needed.
Will keep in communication with Business services as needed for surgery add-ons.
Coordinate with Anesthesia, PAT and OR director for approval, timing and placement of surgeries on surgery schedule frequently/constantly throughout the day
Responsible for the obtaining insurance verification, authorizations, medical records, and orders for the outpatient exams, surgery scheduling, observation and inpatient stays.
Assures cases are scheduled according to operating room schedule.
Maintains open relationship with ordering physician office staff to ensure an efficient flow of patient information for procedures.
Informs the Director of Surgical Services regarding all scheduling conflicts.
Scans all necessary documentation that pertains to the type of service being rendered.
Reviews financial obligations with patients.
Performs other duties as assigned.
Demonstrate knowledge of and adhere to regulations and company policies and
procedures pertaining to safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials.
Complies with the National Patient Safety Goals as they pertain to job responsibilities
Participate in performance improvement activities as necessary
Maintain confidentiality of patient related issues and adhering to all HIPAA rules and regulations.
Demonstrate effective interpersonal skills
Treat all patients, visitors, and staff members fairly and with respect
Utilize effective communication methods and skills
Ensure personal appearance is business casual and professional at all times
Responsible for wearing identification badge at all times which must be visible and above the waistline
Attend all required meetings and in-service education
Remain flexible in staffing patterns and resolution of staffing conflicts; participates in temporary assignments
Compliance with attendance standards
Demonstrate flexibility when changes in assignments are necessary
Qualifications
EDUCATION & EXPERIENCE
High school graduate or equivalent
1 year hospital scheduling preferred
Ability to read and communicate effectively in English.
Knowledge of medical terminology.
LANGUAGE/MATH/REASONING ABILITY
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
COMPUTER SKILLS
Basic computer skills
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Professional Maturity: The ability to separate emotional feelings from the real issues at hand
Responsibility: The ability to accept choices you have made and the results they have led to
Communication: The ability to write and speak effectively; actively listens to others, and give feedback
Flexibility: Demonstrate responsiveness and adaptability following change initiatives
Intelligence: Understand information and apply new knowledge
Energetic: Exhibits high levels of energy and enthusiasm
Organized: Efficient in structuring tasks to be accomplished
Computer Savvy: The ability to use technology efficiently and effectively
Customer Service: The ability to enhance customer satisfaction
Job Knowledge/Technical Knowledge: Knowledgeable of current role and technical systems, and the impact it has on the organization
Integrity and Respect: Demonstrates upmost level of integrity
Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
Collaboration and Partnership: Encourages participation from team members
Manages Change: Demonstrates flexibility with changing environments
Problem Solving: Resolve issues in a timely manner
Attention to Detail: Follows procedures to ensure entry of data
Organization: Uses time efficiently by prioritizing and planning work activities
Judgment: Ability to make independent decisions
Teamwork: Works with others to accomplish objectives and shows support for decisions
Quality: Sets high standards to ensure quality in work performed
Accountability: Takes responsibility for adhering to all company policies, procures, and performance expectations
The physical demands for this position include: adequate vision, hearing, and repetitive motion
Light physical activity performing non-strenuous daily activities of an administrative nature
Ascending or descending stairs, ramps and the like, using feet and legs and/or hands and arms
Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
Bending legs downward and forward by bending leg and spine
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation
Printed Name
Employee Signature Date
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