Operations Manager

Reporting to the Director, Production & Operations at Sportsnet Pittsburgh (SNP) the Operations Manager is someone who thrives in a team and service-oriented work environment. It will be second nature to anticipate needs, follow through and be efficient and responsive. The ideal candidate for this position is an organized, detail-oriented individual who is able to manage multiple projects at once in a fast-paced environment. If you are a deadline-driven professional with a commitment to service excellence and a strong work ethic, we want to hear from you.

Essential Duties and Responsibilities:

• Live Event Operations Management
  • Assist Game Directors in compiling all pertinent logistical information in game books and help distribute to production personnel
  • Assist team with cooking transmission & facilitating paperwork
  • Communication with Operations and Team Broadcast Personnel at home venues (PNC Park/PPG Paints Arena) and road venues on mobile unit park & power times, safety issues and camera placement
  • Coordination of production trucks for home and road games
  • Assist with talent scheduling and coordination
  • Support on-site technical managers and production teams
  • Oversee event budget and review all production invoices for accuracy
  • Work with specialty equipment suppliers – Fletcher, TV Graphics, STATS, etc. – to make certain equipment arrives on time prior to each season and is functioning properly
• Crewing
  • Coordination of Technical Crews through various vendors, locally and in other markets/cities
  • Sending crew complement requests to local crewers prior to season
  • Act as point person for all crewing changes & crew change requests from vendors
  • Forecasting crew lists weeks ahead of event dates to ensure crews are complete
• Payroll
  • Per Diem—Calculation of per diem for all employees (remote & studio) monthly
  • Aid personnel in tracking down missing per diem payments
  • Act as point person for all missing paychecks from 1099 employees (Invoices to Accounts Payable) and/or additional payroll questions
  • Payroll management for XLT crewing service (in-studio freelancers)
• Travel Assistance
  • Book travel for Game & Studio Analysts, as needed, and assist with out-of-pocket expense reports
• Quality Control Management
  • Programming guides accuracy
  • Off-air broadcast quality (transmission issues, audio issues, video levels)

Qualifications:

• 3+ years of operations & administrative support experience required, preferably from TV/Broadcasting
• Proficiency in Microsoft Office suite including, Word, Excel, and Outlook
• Superb organizational and multi-tasking skills; must be detail oriented with a high level of confidentiality.
• Ability to successfully prioritize and work in a fast paced, loosely structured, growing and changing work environment
• Must have a high level of professionalism, pleasant demeanor, and positive attitude
• Must embrace the NESN Core Values: People, Customer Focus, Adaptability, Teamwork, Diversity, Integrity, Accountability, Passion and Social Responsibility

Who We Are:

NESN (New England Sports Network) is owned by Fenway Sports Group, which also owns the Boston Red Sox and Pittsburgh Penguins among other holdings, and Delaware North, owners of the Boston Bruins. NESN is delivered throughout the six-state New England region and nationally as NESN National. The definitive source for New England sports programming, NESN consistently has been one of the top-rated regional sports networks in the country, with a reputation for innovative and award-winning production of sports events and specials.

NESN also manages SportsNet Pittsburgh, a recently branded regional sports network that televises Pittsburgh Penguins and Pittsburgh Pirates games, as well as local college sports, original content and more in PA, WV, and portions of MD, OH and NY.

Our professional environment is passionate, adaptable, creative, and filled with aspiring individuals who are driven to grow with our company. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.

NESN is proud to be a diverse and inclusive employer. We are committed to Equal Employment Opportunities for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.