Full Time CSR

POSITION: Full-Time Customer Service Representative

POSITION DESCRIPTION:
Customer Service Representatives (CSRs) are often the first point of interaction for customers.  They enjoy people, are naturally friendly, have a positive attitude, and are able to handle detailed work.  These attributes help the CSR build a relationship with our customers.  As a member of the front-line customer service team, CSRs must be able to listen to customers’ needs and satisfy those needs with appropriate bank products or personnel.  In addition, a CSR I have attained full proficiency of all teller duties and has the experience to train and assist less experienced Tellers.

QUALIFICATIONS: 

• Must have excellent customer service skills, cash handling, and great attendance record. 
• Banking experience preferred but not required. 
• Must have the ability to learn software programs, internal policies & procedures, and be accurate and confidential. 

JOB OVERVIEW:

Job Type - Full Time, Permanent, Day Shift Schedule: M-Th 8a-4p, Friday 8a-5p, every other Saturday 8a-12p, estimated 38-40 hours per week Wage: $16.00 to $20.00 dollars per hour, Wage commensurate with experience. Benefits:

• 401(k) match - up to 5% employer match after 1 year of employment and 1,000 hours of service,
• employer contribution to medical plan premium and HSA account,
• dental insurance - $1,000 max annual benefit,
• vision insurance - annual exam and frame or contact allowance, lenses every two years,
• free life insurance - $25,000 policy available for full-time employees, additional voluntary life insurance available for employee, spouse, and children at employee expense,
• free short term disability policy - full time employees covered for 6 months at 60% of average weekly salary for accident or illness,
• clothing allowance - $100 gift card for logo apparel,
• immediate paid time off - 11 paid holidays, in addition to vacation and sick/personal time off 

Job Location: Longview Bank

414 W Main Street, Sidney, Illinois 61877, United States

Equal Opportunity Employer: Minority/Female/Disability/Veteran