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Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

LHH US

Customer Service Representative(CSR)

Tempe, AZ

$23/hr

Customer Service Representative(CSR) We are partnering with a growing company in Tempe that is seeking a reliable and customer-focused Customer Service Representative to join their team. This is a ...

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How much do csr customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for csr customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic computer applications is usually required. Patience, active listening, and a positive attitude set top performers apart in this role. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the organization.

What are some common challenges Customer Service Representatives face and how can they effectively handle them?

Customer Service Representatives (CSRs) often encounter challenges such as managing high call volumes, dealing with upset customers, and handling complex inquiries. Effective CSRs remain patient and empathetic, listen actively, and use problem-solving skills to find solutions quickly. Many organizations provide training and resources to help CSRs manage stress and improve communication techniques, and support from supervisors or team leads is usually available for escalated issues. Building resilience and seeking regular feedback can help CSRs grow and succeed in this dynamic role.

What are Customer Service Representatives (CSRs)?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, chat, or in person. CSRs play a crucial role in ensuring customer satisfaction, handling complaints, processing orders, and maintaining a positive company image. Their responsibilities often require strong communication, problem-solving, and interpersonal skills.

What is the difference between Csr Customer Service Representative vs Customer Support Specialist?

AspectCsr Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications are optional but beneficial
Work EnvironmentCall centers, retail, or office settingsCall centers, online support, or technical environments
Employer & IndustryRetail, telecommunications, banking, and service industriesTechnology, software, e-commerce, and service sectors

Both roles focus on assisting customers, but Csr Customer Service Representatives typically handle general inquiries and complaints, while Customer Support Specialists often provide technical support and product-specific assistance. The roles overlap in skills and work environments, making them closely related but distinct in their primary focus areas.

What cities are hiring for Csr Customer Service Representative jobs? Cities with the most Csr Customer Service Representative job openings:
What states have the most Csr Customer Service Representative jobs? States with the most job openings for Csr Customer Service Representative jobs include:
Csr Customer Service Representative jobs near you
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Domino's

Springfield, VT • On-site

$16 - $21.75/hr

Full-time

Posted 21 days ago

Domino's rating

4.9

Company rating: 4.9 out of 10

Based on 1,871 frontline employees who took The Breakroom Quiz

18th of 22 rated food delivery companies

Job description

Customer Service Representative (CSR)


Customer Service Representative:

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.


Daily Routine:

  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:

  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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