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Csr Customer Service Representative Jobs in California

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

MSI

Customer Service Representative (CSR)

San Diego, CA · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

Dons Mobile Glass

Be Seen First

Customer Service Representative (CSR)

Turlock, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

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Csr Customer Service Representative information

See California salary details

$9

$18

$26

How much do csr customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for csr customer service representative in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, chat, or in person. CSRs play a crucial role in ensuring customer satisfaction, handling complaints, processing orders, and maintaining a positive company image. Their responsibilities often require strong communication, problem-solving, and interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic computer applications is usually required. Patience, active listening, and a positive attitude set top performers apart in this role. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the organization.

What are some common challenges customer service representatives face and how can they effectively handle them?

Customer Service Representatives (CSRs) often encounter challenges such as managing high call volumes, dealing with upset customers, and handling complex inquiries. Effective CSRs remain patient and empathetic, listen actively, and use problem-solving skills to find solutions quickly. Many organizations provide training and resources to help CSRs manage stress and improve communication techniques, and support from supervisors or team leads is usually available for escalated issues. Building resilience and seeking regular feedback can help CSRs grow and succeed in this dynamic role.

What is the difference between Csr Customer Service Representative vs Customer Support Specialist?

AspectCsr Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications are optional but beneficial
Work EnvironmentCall centers, retail, or office settingsCall centers, online support, or technical environments
Employer & IndustryRetail, telecommunications, banking, and service industriesTechnology, software, e-commerce, and service sectors

Both roles focus on assisting customers, but Csr Customer Service Representatives typically handle general inquiries and complaints, while Customer Support Specialists often provide technical support and product-specific assistance. The roles overlap in skills and work environments, making them closely related but distinct in their primary focus areas.

What cities in California are hiring for Csr Customer Service Representative jobs?

Cities in California with the most Csr Customer Service Representative job openings:

Csr Customer Service Representative jobs near you
Infographic showing various Csr Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

(Customer Service Representative - CSR

West Sacramento, CA • On-site

CABS Heating & Air Conditioning
Water, Sewage, Waste, Steam, Air Heating and Cooling Systems • 11 - 50 employees
Learn more about CABS Heating & Air Conditioningexternal

$19 - $23/hr

Full-time

Dental, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Become a full-time Customer Service Representative - CSR with CABS Heating & Air Conditioning and build a lasting career in West Sacramento, CA!What do we offer our Customer Service Representative - CSR? We're glad you asked!$19-23/hour depending on experience + spiffsHealth, dental, and vision401(k) with company matchPaid time off (PTO)5 paid sick days6 paid holidaysPaid vacationBirthday payGrowth opportunitiesCompany and team eventsPerformance or annual bonusesContinued training and certificationsYour schedule: You will work full-time during our business hours, which are from 7 a.m. to 7 p.m., Monday through Friday. We may ask you to work occasional weekends on Saturdays, and you will be notified of any additional hours or changes to your schedule. Please note that the schedule is subject to change based on seasonal demands.YOUR DAY-TO-DAY AS OUR CUSTOMER SERVICE REPRESENTATIVE - CSRAs a Customer Service Representative, you will re-engage existing customers and develop new business connections. Utilizing our ServiceTitan database, you'll focus on reintroducing services to valued clients through personalized outreach and managing outbound calls based on customer needs. Your day will involve upselling services, scheduling follow-ups, and maintaining accurate customer information. Instead of traditional cold-calling, you'll build genuine relationships, addressing questions to foster loyalty. Staying informed about industry trends and our latest offerings will enable you to communicate effectively.Do You Have What It Takes?High school diploma or equivalent2+ years of phone sales and customer service experienceStrong communication and interpersonal skillsBasic computer skills, including proficiency with CRM softwareGeographic knowledge of the service area and the ability to read mapsPreferred Qualifications:Experience in the HVAC industryExperience using ServiceTitan or similar CRM systemsCABS HEATING & AIR CONDITIONING: WHY CHOOSE US?At CABS Heating & Air Conditioning, our goal is to be the most trusted and respected residential HVAC company in the West Sacramento area. In addition to being an environmentally conscious company, we believe in always treating our customers with honesty and integrity. We believe our employees are the heart of our company, which is why we aim to provide them with the best work environment possible. Our employees are part of our family, and we thank them for their hard work with amazing benefits and flexibility as well as opportunities for professional development. If you are looking for a company that you can grow with, look no further!If you think this Customer Service Representative - CSR job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. We value your time, so we won't ask you to fill out a long, drawn-out application. This initial application should take you less than 3 minutes to complete. Good luck!