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Csr Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative

Athol, MA · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Redi Mart a division of Red Hed Oil Co.

CSR

London, KY

$9 - $10/hr

As a representative of Red Hed Oil Co. the CSR is expected to present a positive image to the public in attitude and behavior when on duty. The CSR is responsible for servicing the customers needs ...

PIIAC

Customer Service Representative CSR

El Paso, TX · On-site

$47K - $70K/yr

We are seeking a highly motivated individual for our Customer Service Representative position in our El Paso, TX location. You will be responsible for maintaining solid customer relationships by ...

Best Care Home Services

Customer Service Rep (CSR)

Memphis, TN · On-site

$14.25 - $19.50/hr

The dispatcher ensures that all customer information and service history are accurately updated in the customer database. Duties & Responsibilities * Maintain and manage the daily schedules of HVAC ...

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Domino's

Customer Service Representative

Saint Albans, VT · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Location: 266 North Main Street St. Albans Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a ...

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include: * Taking loan applications

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Csr Customer Service Representative information

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How much do csr customer service representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for csr customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Csr Customer Service Representative vs Customer Support Specialist?

AspectCsr Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications are optional but beneficial
Work EnvironmentCall centers, retail, or office settingsCall centers, online support, or technical environments
Employer & IndustryRetail, telecommunications, banking, and service industriesTechnology, software, e-commerce, and service sectors

Both roles focus on assisting customers, but Csr Customer Service Representatives typically handle general inquiries and complaints, while Customer Support Specialists often provide technical support and product-specific assistance. The roles overlap in skills and work environments, making them closely related but distinct in their primary focus areas.

What are some common challenges Customer Service Representatives face and how can they effectively handle them?

Customer Service Representatives (CSRs) often encounter challenges such as managing high call volumes, dealing with upset customers, and handling complex inquiries. Effective CSRs remain patient and empathetic, listen actively, and use problem-solving skills to find solutions quickly. Many organizations provide training and resources to help CSRs manage stress and improve communication techniques, and support from supervisors or team leads is usually available for escalated issues. Building resilience and seeking regular feedback can help CSRs grow and succeed in this dynamic role.

What is the role of a CSR in customer service?

A Customer Service Representative (CSR) is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to document interactions and ensure customer satisfaction.

What is the role of a CSR representative?

A Customer Service Representative (CSR) handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What jobs pay 4000 a week without a degree?

A Customer Service Representative (CSR) typically earns less than $4,000 per week, but high-paying roles in sales, real estate, or specialized trades like commercial diving or certain tech support positions can reach or exceed that level without a degree. These roles often require strong communication skills, experience, or certifications rather than formal education. High earnings usually depend on commissions, performance, or overtime work.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic computer applications is usually required. Patience, active listening, and a positive attitude set top performers apart in this role. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the organization.

What are Customer Service Representatives (CSRs)?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, chat, or in person. CSRs play a crucial role in ensuring customer satisfaction, handling complaints, processing orders, and maintaining a positive company image. Their responsibilities often require strong communication, problem-solving, and interpersonal skills.

What is a CSR customer service representative?

A CSR (Customer Service Representative) is a professional who interacts with customers to address inquiries, resolve issues, and provide information about products or services. They often work in call centers or retail environments, using communication skills and sometimes customer management tools to ensure customer satisfaction.
What cities are hiring for Csr Customer Service Representative jobs? Cities with the most Csr Customer Service Representative job openings:
What states have the most Csr Customer Service Representative jobs? States with the most job openings for Csr Customer Service Representative jobs include:
Csr Customer Service Representative jobs near you
Infographic showing various Csr Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 77% Full Time, 18% Part Time, 1% Temporary, 1% Contract, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative - CSR

Customer Service Representative - CSR

To the T Plumbing and Heating, LLC

Denver, CO • On-site

$17 - $19/hr

Full-time

Re-posted 20 days ago

Job description

POSITION SUMMARY
CSR supports day-to-day operations by ensuring excellent service standards, handling customer inquiries, scheduling jobs, coordinating office tasks, and assisting with admin duties (e.g., budgeting, supplies, travel, communication). The role blends customer-facing work with administrative support in a fast-paced, fun, family-oriented environment.
ABOUT THE COMPANY
Founded in 2005, To the T Plumbing & Heating, LLC is a family-owned and operated business based in Thornton, Colorado. Established by Nate and Megan Trail, the company has grown from humble beginnings into a trusted household name, serving both residential and commercial clients across Northern Colorado.
OBJECTIVES
  • Respond promptly and professionally to all customer inquiries and issues.
  • Coordinate job scheduling to optimize technician routes and service delivery.
  • Assist with tasks such as data entry, supply management, and document organization.
  • Confidently and accurately handle billing, invoicing, and payment collection.
  • Log all calls, emails, and correspondence in CRM or relevant systems.
  • Act as a liaison between the field and office to ensure smooth workflow.
  • Manage phones, emails, letters, and packages to ensure nothing is missed.
  • Book and manage arrangements for senior management as needed.
  • Maintain proper stock levels and process orders efficiently.
  • Support the Office Manager with financial entries and reconciliations.
  • Protect customer and employee data by following company privacy protocols.
  • Be a positive, professional face of the company-upholding the "To the T" standard in every interaction.

COMPETENCIES
  • Demonstrates genuine care and responsiveness to customer needs.'
  • Communicates clearly and professionally via phone, email, and in-person.
  • Accurately enters data and monitors tasks with thoroughness.
  • Juggles multiple priorities efficiently without compromising quality.
  • Remains calm and constructive when resolving customer concerns.
  • Prioritizes responsibilities effectively to meet daily demands.
  • Uses scheduling, CRM, and Microsoft Office tools with confidence.
  • Works well with office staff, field technicians, and leadership.
  • Adjusts quickly to shifting needs, priorities, or customer requests.
  • Handles private information with sensitivity and professionalism.
  • Identifies and resolves issues independently or by escalating when needed.
  • Consistently presents a courteous and respectful demeanor.

EDUCATION AND EXPERIENCE
  • High School Diploma or GED: This is the standard educational requirement for entry-level CSR positions in the HVAC and plumbing sectors.
  • Preferred:
    • Some College Coursework: Courses in business, communications, or related fields can be advantageous.
    • Familiarity with HVAC/Plumbing Terminology: Understanding industry-specific terms enhances communication with technicians and customers.

PHYSICAL REQUIREMENTS
  • Ability to sit at a desk or workstation for long durations.
  • Frequent use of hands/fingers for typing, using a mouse, and navigating software systems.
  • Proficiency and comfort using a computer monitor, often with dual screens.
  • Clear verbal communication for phone calls or face-to-face interactions.
  • Good hearing to understand customers over the phone or via digital communications.
  • Close vision to read computer screens, documents, and perform data entry accurately.
  • Ability to quickly interpret written and on-screen information.
  • Occasional standing, walking, bending, or reaching-for example, to retrieve files, paperwork, or office supplies.
  • May need to lift or carry items weighing up to 10-20 lbs.

COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce,To the Plumbing & Heating recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

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