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Csr Customer Service Representative Jobs (NOW HIRING)

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

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The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Customer Service Representative (CSR)

Blue Bell, PA · On-site

$15.25 - $20.75/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

Customer Service Representative (CSR)

Fresno, CA · On-site

$16 - $21.50/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

Showing results 21-40

Csr Customer Service Representative information

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$26

How much do csr customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for csr customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the role of a customer service representative in customer service?

A customer service representative (CSR) handles customer inquiries, provides information about products or services, resolves complaints, and ensures customer satisfaction. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to effectively assist customers.

What does a customer service representative do?

A customer service representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer management tools to document interactions and ensure customer satisfaction.

What is the difference between Csr Customer Service Representative vs Customer Support Specialist?

AspectCsr Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications are optional but beneficial
Work EnvironmentCall centers, retail, or office settingsCall centers, online support, or technical environments
Employer & IndustryRetail, telecommunications, banking, and service industriesTechnology, software, e-commerce, and service sectors

Both roles focus on assisting customers, but Csr Customer Service Representatives typically handle general inquiries and complaints, while Customer Support Specialists often provide technical support and product-specific assistance. The roles overlap in skills and work environments, making them closely related but distinct in their primary focus areas.

What are some common challenges customer service representatives face and how can they effectively handle them?

Customer Service Representatives (CSRs) often encounter challenges such as managing high call volumes, dealing with upset customers, and handling complex inquiries. Effective CSRs remain patient and empathetic, listen actively, and use problem-solving skills to find solutions quickly. Many organizations provide training and resources to help CSRs manage stress and improve communication techniques, and support from supervisors or team leads is usually available for escalated issues. Building resilience and seeking regular feedback can help CSRs grow and succeed in this dynamic role.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic computer applications is usually required. Patience, active listening, and a positive attitude set top performers apart in this role. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the organization.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, chat, or in person. CSRs play a crucial role in ensuring customer satisfaction, handling complaints, processing orders, and maintaining a positive company image. Their responsibilities often require strong communication, problem-solving, and interpersonal skills.
What cities are hiring for Csr Customer Service Representative jobs? Cities with the most Csr Customer Service Representative job openings:
What states have the most Csr Customer Service Representative jobs? States with the most job openings for Csr Customer Service Representative jobs include:
Infographic showing various Csr Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

GX Louisiana

Baton Rouge, LA

$12.50 - $17/hr

Full-time

Re-posted 3 days ago


Job description

Description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR's.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to's.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.