Senior Director - Homeless Youth Services

essential duties

Management Tasks

1. Represent Directors of Program in Senior Leadership Team meetings with presentation of operations, data, and status reports.
2. Deliver effective plans and results against short and long-term goals.
3. Develop and implement division strategies that support agency innovation and growth.
4. Utilize an integrated approach to avoid silos and create a high affinity for collaboration and teamwork.
5. In collaboration with Directors of Program, make and implement decisions that support agency development and strategic planning.

Service Design and Delivery Tasks

1. Participate in formulating and administering programmatic policies and procedures across division services.
2. Ensure optimal effectiveness, efficiency, and collaborative focus across divisions, services, and initiatives.
3. Assist in the development of long-range strategic goals and objectives.
4. Analyze performance data to measure the progress of individual services to stated goals.
5. Proactively work with Directors of Program to develop “business plans” that support the operations plan and agency strategic plan.
6. Vet and develop future ideas by continually leading strategic conversations with Directors of Program, regarding service innovation.
7. Serve as a liaison and partner with the President and CEO, to represent the agency with external constituency groups, including community, governmental and private organizations.

Personnel Tasks

1. Provide Directors of Program with a strong day-to-day leadership presence that increases key impact measurements.
2. Encourage synergy and collaboration across and between program services.
3. Provide leadership that generates respect and trust from employees and external partners.
4. Coach, mentor, and elevate the professional development and capacity of Directors of Program.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

job requirements

a. Education and Experience

1. Master’s degree required; Counseling, Social Work, Public Administration, or Public Health preferred.
2. Minimum of 8 years of working experience in the private or public sector.
3. Minimum of 5 years of managerial experience.
4. Proven success with change management and culture shifts.
5. Strong computer skills in Salesforce and MS Office Suite programs.

b. Additional Requirements

1. Must satisfactorily pass criminal history check.
2. Must satisfactorily pass tuberculosis (TB) test.
3. Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
4. Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
5. Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
6. Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
7. Proof of COVID-19 vaccination is required. There are no exemptions.
   

c. Knowledge, Skills and Abilities

1. Able to engage with diverse populations in a culturally responsive manner.
2. Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
3. Strong commitment to Friends of Youth’s mission, vision, and values.
4. Excellent verbal and written communication skills.
5. Able to establish and maintain working relationships with interested organizations, agencies and individuals providing the highest level of customer service.
6. Considerable knowledge of federal assistance programs, including Medicaid, TANF, and HUD funded housing assistance programs.
7. Strong understanding of social service program management and operations.
8. Comfortable with a range of stakeholders including clients, donors, government officials and partners.
9. Able to work independently and collaboratively to accomplish responsibility, goals, and projects.
10. Demonstrate flexibility in work settings, maturity of judgment and ability to maintain cooperative diplomatic working relationships with co-workers, directors, managerial team and the community.
    

d. Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time. In this position, you must be able to regularly lift and/or move up to 50 pounds and be able to access program locations, including the need to use stairs.