Resource Coordinator

Ready to be part of a dynamic and growing company?

ServiceMaster Brands is looking for talented people to join our team! Come join SMB where we promote from within.

Resource Coordinator

This position is for residential and commercial fire and water clean-up and restoration for Large Loss Division. Job assignments include but are not limited to gathering all equipment and materials needed for the job as per the Project Manager.

What you'll do:

• Coordinate and complete all material ordering per Project Manager or Assistant Project Manager’s request, applicable to the current project.
• Execute all work to meet or exceed applicable federal, state and local regulations and company and customer quality standards while providing world-class customer service.
• Establish and maintain a schedule to ensure all services are delivered in a timely fashion, above the line, professionally and with empathy including participation in “On-Call rotation” which involves some nights and weekend assignments.
• Keep a clean and neat jobsite at all times leaving a first-class impression of our work.
• Order and track all equipment and rental items that has been requested by the Project Manager or Assistant Project Manager.
• Monitor and track all equipment / supply movements and keep inventory up to date.
• Maintain accurate records of equipment model and serial numbers
• Review all rental invoices for accuracy
• Ensures equipment is in working order
• Maintains fuel requirements of equipment
• Complete timesheets daily. Verify the customer name and spelling to ensure accurate record keeping.
• Comply with all verbal and written safety practices including the use and maintenance of Personal Protective Equipment (PPE). Read and comprehend all applicable MSDSs for chemicals that require special handling and use of PPE.
• Adhere and comply with all company policies.

What you bring:

• The ability to understand directions and engage in conversations with clients, employees, and management.
• Must have a mechanical aptitude to understand equipment usage
• Must possess a valid State Driver’s License
• Proficiency in Microsoft Office (Word, Google Drive, Excel) and other computer software.
• Functional understanding of handheld smart devices and an aptitude for learning new technology and all applicable software as determined.
• A detail oriented individual with excellent communication skills
• Ability to understand and follow verbal and written instructions regarding to a project
• Experience with managing temporary labor and accomplish goals set out by management
• Experience with practicing safety measures to prevent accidents/injuries
• Ability to treat minor injuries and report any accidents/injuries with APM and/or PM.
• Preferred CDL license

Required Travel:

In this role, you are expected to travel at least 200 days per year and can be gone for long periods of time (up to 90 days). Our team responds to large, complex losses caused by catastrophic events, so the clean-up time is long.

About ServiceMaster Brands

ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, Aftermath Services®, Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic™. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

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