Service Advisor

Southern 441 Toyota

Royal Palm Beach, FL

Vision , Medical , Dental , Life Insurance , Retirement
Full-Time

Job Description

Southern 441 Toyota is one of the region’s best dealerships. Our team enjoys consistent training programs for accelerated growth, a fantastic culture with a fun and vibrant environment that promotes a winning team. We believe in promoting from within so there are always opportunities for advancement, the company-wide focus is to help you grow both personally and professionally while adding value. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

Benefits

Medical, Dental, & Vision Insurance
Basic Life Insurance
401(k) Savings Plan
Opportunities for Advancement
Work Life Balance
Virtual Academy
Skill Development Plan

Responsibilities

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers

Qualifications

Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.