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Express Service Advisor Jobs (NOW HIRING)

Gold Rush Subaru

Express Service Advisor

Auburn, CA · On-site

$18 - $20/hr

As an Express Service Advisor, you will serve as the primary point of contact for customers visiting our Express Service Department. You will help ensure a smooth, efficient, and positive service ...

Hastings Ford

Express Service Advisor

Hastings, NE · On-site

We are seeking to fill our service department's Express Service Advisor position right away. Our goal is to find quality Team Members that will be a vital part of our continued growth in our Service ...

Hastings Ford

Express Service Advisor

Hastings, NE · On-site

We are seeking to fill our service department's Express Service Advisor position right away. Our goal is to find quality Team Members that will be a vital part of our continued growth in our Service ...

Hastings Ford

Express Service Advisor

Hastings, NE · On-site

We are seeking to fill our service department's Express Service Advisor position right away. Our goal is to find quality Team Members that will be a vital part of our continued growth in our Service ...

Myers Auto Group

Express Service Advisor

Tampa, FL · On-site

The Express Service Advisor is the first point of contact for customers utilizing the Express Service lane. This role is responsible for providing an exceptional customer experience by accurately ...

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Express Service Advisor information

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$12

$25

$45

How much do express service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for express service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an express service advisor?

Express Service Advisors are automotive professionals who serve as the main point of contact between customers and the service department for quick maintenance or light repair services. They greet customers, assess their vehicles' needs, recommend appropriate services, and keep customers informed throughout the process. Their goal is to ensure efficient, timely service while providing excellent customer satisfaction. They often work in fast-paced environments such as dealership service centers and are knowledgeable about routine automotive maintenance procedures.

What are the key skills and qualifications needed to thrive as an express service advisor?

To thrive as an Express Service Advisor, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and point-of-sale tools is common in this role. Excellent communication, organizational skills, and the ability to multitask efficiently help you build trust with customers and coordinate with service teams. These skills ensure a smooth service process, high customer satisfaction, and efficient workflow in a fast-paced automotive environment.

What are the main challenges an express service advisor faces when managing multiple service requests during peak hours?

Express Service Advisors often experience high volumes of customer vehicles during peak hours, which can make time management and multitasking particularly challenging. Balancing customer expectations, accurately communicating service timelines, and coordinating with technicians to ensure quick vehicle turnaround are common daily hurdles. Success in this role requires strong organizational skills, the ability to remain calm under pressure, and clear, proactive communication with both customers and the service team. Many employers provide ongoing training and mentorship to help advisors develop these competencies and advance to higher-level service roles.

What is the difference between Express Service Advisor vs Service Advisor?

AspectExpress Service AdvisorService Advisor
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, often some automotive service experience
Work EnvironmentFast-paced, quick customer interactionsMore detailed customer consultations, longer interactions
Job FocusQuick service approvals, minor repairsComprehensive service recommendations, complex repairs

While both roles involve customer communication and service sales, Express Service Advisors focus on quick, efficient service approvals for minor repairs, whereas Service Advisors handle more detailed consultations for a wider range of vehicle issues.

Can I be an express service advisor with no experience?

Yes, entry-level express service advisor positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills in customer service, communication, and a willingness to learn are important, and some certifications or knowledge of automotive systems can be helpful but are not always mandatory for starting out.

Can you make a lot of money as an Express Service Advisor?

Express Service Advisors typically earn a combination of base salary and commissions based on sales and service upselling, which can lead to high earnings for experienced professionals. Income varies by location, dealership, and individual performance, with top earners often making above-average wages in the automotive service industry. Strong communication skills and product knowledge can enhance earning potential.

What cities are hiring for Express Service Advisor jobs?

Cities with the most Express Service Advisor job openings:

What states have the most Express Service Advisor jobs?

States with the most job openings for Express Service Advisor jobs include:

Express Service Advisor jobs near you
Infographic showing various Express Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Express Service Advisor

Fletcher Jones Toyota of Carson

Carson, CA • On-site

$51K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Your next opportunity awaits at Fletcher Jones Toyota of Carson. Known for our commitment to quality and delivering an exceptional guest experience, we take pride in our passionate team and innovative approach.

We are hiring an Express Service Advisor to join our team! The Express Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of concerns and/or recommending maintenance services, preparing repair orders and being proactive, accurate and thorough in communication. The Express Service Advisor serves as a liaison between customer and technician ensuring the customer's needs are understood by the technician and the recommended service is understood by the customer.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

Qualifications

  • Valid driver's license and clean driving record
  • Previous experience as an Express Service Advisor preferred

Pay: $51,000 - $62,000 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc.  The hourly rate for this position is $20.00 per hour.  Commissions range from $7,000 to $15,230 per year based on performance.

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