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Express Service Advisor Jobs in Michigan (NOW HIRING)

K & R

Service Advisor

Benzonia, MI

``` Benzie Express Lube and Tire, now proudly operated by K&R Tire, is seeking a dedicated Service Advisor to join our team in Benzonia, MI. As a key member of our front desk operations, you will be the ...

Betten Chevrolet GMC Cadillac

Express Technician

Muskegon, MI · On-site

$12.75 - $17.50/hr

Betten Henry Street | Muskegon Campus offers a variety of benefits for our automotive quick service technicians such as a culture of top tier technicians and service advisors, air conditioned Service ...

Betten Chevrolet GMC Cadillac

Express Technician

Muskegon, MI · On-site

$12.75 - $17.50/hr

Betten Henry Street | Muskegon Campus offers a variety of benefits for our automotive quick service technicians such as a culture of top tier technicians and service advisors, air conditioned Service ...

Szott M - 59 Jeep

Express Lane Technician

White Lake, MI · On-site

$41K - $52K/yr

Express Lane Technician - Automotive Dealership-$41,000-$52,000/year Overview: We are seeking a ... Communicate service needs and recommendations to advisors * Deliver fast, friendly, and ...

Szott M

Express Lane Technician

White Lake, MI · On-site

$41K - $52K/yr

Express Lane Technician - Automotive Dealership-$41,000-$52,000/year Overview: We are seeking a ... Communicate service needs and recommendations to advisors * Deliver fast, friendly, and ...

The Cigna Group

JOB POSTING TITLE Clinical Program Advisor - Express Scripts - Strategic Markets POSITION SUMMARY ... Support client with formulary, rebate, and utilization management strategies to service all current ...

New

H&M

H&M Sales Advisor

Novi, MI · On-site

$15/hr

Provide excellent customer service: welcoming & guiding customers through the store & OMNI ... You'll be able to express your personal style with our employee discount at H&M, & Other Stories ...

H&M

H&M Sales Advisor

Taylor, MI · On-site

$14.50/hr

Provide excellent customer service: welcoming & guiding customers through the store & OMNI ... You'll be able to express your personal style with our employee discount at H&M, & Other Stories ...

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All JobsExpress Service Advisor JobsExpress Service Advisor Jobs in Michigan

Express Service Advisor information

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$22

$39

How much do express service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for express service advisor in Michigan is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.96 per hour, depending on experience, location, and employer.

What is an express service advisor?

Express Service Advisors are automotive professionals who serve as the main point of contact between customers and the service department for quick maintenance or light repair services. They greet customers, assess their vehicles' needs, recommend appropriate services, and keep customers informed throughout the process. Their goal is to ensure efficient, timely service while providing excellent customer satisfaction. They often work in fast-paced environments such as dealership service centers and are knowledgeable about routine automotive maintenance procedures.

What are the key skills and qualifications needed to thrive as an express service advisor?

To thrive as an Express Service Advisor, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and point-of-sale tools is common in this role. Excellent communication, organizational skills, and the ability to multitask efficiently help you build trust with customers and coordinate with service teams. These skills ensure a smooth service process, high customer satisfaction, and efficient workflow in a fast-paced automotive environment.

What are the main challenges an express service advisor faces when managing multiple service requests during peak hours?

Express Service Advisors often experience high volumes of customer vehicles during peak hours, which can make time management and multitasking particularly challenging. Balancing customer expectations, accurately communicating service timelines, and coordinating with technicians to ensure quick vehicle turnaround are common daily hurdles. Success in this role requires strong organizational skills, the ability to remain calm under pressure, and clear, proactive communication with both customers and the service team. Many employers provide ongoing training and mentorship to help advisors develop these competencies and advance to higher-level service roles.

What is the difference between Express Service Advisor vs Service Advisor?

AspectExpress Service AdvisorService Advisor
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, often some automotive service experience
Work EnvironmentFast-paced, quick customer interactionsMore detailed customer consultations, longer interactions
Job FocusQuick service approvals, minor repairsComprehensive service recommendations, complex repairs

While both roles involve customer communication and service sales, Express Service Advisors focus on quick, efficient service approvals for minor repairs, whereas Service Advisors handle more detailed consultations for a wider range of vehicle issues.

Can I be an express service advisor with no experience?

Yes, entry-level express service advisor positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills in customer service, communication, and a willingness to learn are important, and some certifications or knowledge of automotive systems can be helpful but are not always mandatory for starting out.

Can you make a lot of money as an Express Service Advisor?

Express Service Advisors typically earn a combination of base salary and commissions based on sales and service upselling, which can lead to high earnings for experienced professionals. Income varies by location, dealership, and individual performance, with top earners often making above-average wages in the automotive service industry. Strong communication skills and product knowledge can enhance earning potential.
Express Service Advisor jobs near you
Infographic showing various Express Service Advisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,015 per year, or $22.6 per hour.

Express Service Advisor

Tamaroff Motors Inc

Roseville, MI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

The Role

We’re on the lookout for a motivated and customer-focused Express Service Advisor to join our dealership team. In this fast-paced position, you’ll be the first point of contact for our service customers, ensuring a smooth and efficient service experience. If you're passionate about the automotive industry, thrive under pressure, and enjoy creating positive customer interactions, we want you on our team!


What You'll Do

  • Customer Interaction: Welcome customers to the service lane, quickly assess their vehicle needs, and assist them with express service options.
  • Service Communication: Clearly explain express services such as oil changes, tire rotations, battery checks, and multi-point inspections.
  • Process Management: Oversee the express service workflow from start to finish—ensuring timely updates, accurate documentation, and fast turnaround.
  • Customer Experience: Provide a positive, no-pressure experience that builds trust and encourages repeat business.
  • Efficiency Focus: Keep the express lane running smoothly by staying organized, managing time effectively, and keeping customers informed.
  • Teamwork: Work closely with express technicians and other team members to deliver high-quality service with minimal wait times.
  • Follow-Up: Reach out to customers after service when needed, and remind them of upcoming maintenance or recommended follow-ups.


Qualifications

  • Experience
    • Previous experience as an express service advisor, service lane greeter, or in a fast-paced customer service role—automotive experience preferred.
    • Proven ability to work quickly and maintain attention to detail under pressure.
  • Skills
    • Strong communication and customer service skills.
    • Comfortable explaining basic vehicle maintenance services.
    • Positive attitude, professional appearance, and a team-player mindset.
    • Ability to multitask and stay organized in a busy environment.
    • Basic understanding of automotive services, repairs, and maintenance is a plus.


Compensation & Benefits:

  • Competitive hourly rate with commission incentives
  • Benefits package including medical, dental, vision, 401K


About the Company

The Tamaroff Group, a respected name in the automotive industry for over 50 years, is always looking for talented individuals to join our team. With a commitment to customer satisfaction, innovation, and community involvement, we offer a dynamic and supportive work environment where you can grow and thrive. If you're passionate about the automotive industry and looking for a company that values its employees, now is the perfect time to become a part of our legacy. Join us and be a part of a team dedicated to excellence!


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.