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Express Service Advisor Jobs in Michigan (NOW HIRING)

Beauty Advisor Sally Beauty

Farmington, MI ยท On-site

$16.25 - $20.25/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

Beauty Advisor Sally Beauty

Ypsilanti, MI ยท On-site

$15 - $18.50/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

Beauty Advisor Sally Beauty

Caledonia, MI ยท On-site

$15.75 - $19.50/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

Beauty Advisor Sally Beauty

Portage, MI ยท On-site

$15.50 - $19.25/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

Beauty Advisor Sally Beauty

Bloomfield Hills, MI ยท On-site

$15.75 - $19.50/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

Beauty Advisor Sally Beauty

Ann Arbor, MI ยท On-site

$16.25 - $20/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

Beauty Advisor Sally Beauty

Traverse City, MI

$16.50 - $20.50/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

Beauty Advisor Sally Beauty 00440

Southfield, MI ยท On-site

$15.25 - $18.75/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

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Express Service Advisor information

See Michigan salary details

$10

$22

$39

How much do express service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for express service advisor in Michigan is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.96 per hour, depending on experience, location, and employer.

What is an express service advisor?

Express Service Advisors are automotive professionals who serve as the main point of contact between customers and the service department for quick maintenance or light repair services. They greet customers, assess their vehicles' needs, recommend appropriate services, and keep customers informed throughout the process. Their goal is to ensure efficient, timely service while providing excellent customer satisfaction. They often work in fast-paced environments such as dealership service centers and are knowledgeable about routine automotive maintenance procedures.

What are the key skills and qualifications needed to thrive as an express service advisor?

To thrive as an Express Service Advisor, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and point-of-sale tools is common in this role. Excellent communication, organizational skills, and the ability to multitask efficiently help you build trust with customers and coordinate with service teams. These skills ensure a smooth service process, high customer satisfaction, and efficient workflow in a fast-paced automotive environment.

What are the main challenges an express service advisor faces when managing multiple service requests during peak hours?

Express Service Advisors often experience high volumes of customer vehicles during peak hours, which can make time management and multitasking particularly challenging. Balancing customer expectations, accurately communicating service timelines, and coordinating with technicians to ensure quick vehicle turnaround are common daily hurdles. Success in this role requires strong organizational skills, the ability to remain calm under pressure, and clear, proactive communication with both customers and the service team. Many employers provide ongoing training and mentorship to help advisors develop these competencies and advance to higher-level service roles.

What is the difference between Express Service Advisor vs Service Advisor?

AspectExpress Service AdvisorService Advisor
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, often some automotive service experience
Work EnvironmentFast-paced, quick customer interactionsMore detailed customer consultations, longer interactions
Job FocusQuick service approvals, minor repairsComprehensive service recommendations, complex repairs

While both roles involve customer communication and service sales, Express Service Advisors focus on quick, efficient service approvals for minor repairs, whereas Service Advisors handle more detailed consultations for a wider range of vehicle issues.

Can I be an express service advisor with no experience?

Yes, entry-level express service advisor positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills in customer service, communication, and a willingness to learn are important, and some certifications or knowledge of automotive systems can be helpful but are not always mandatory for starting out.

Can you make a lot of money as an Express Service Advisor?

Express Service Advisors typically earn a combination of base salary and commissions based on sales and service upselling, which can lead to high earnings for experienced professionals. Income varies by location, dealership, and individual performance, with top earners often making above-average wages in the automotive service industry. Strong communication skills and product knowledge can enhance earning potential.
Infographic showing various Express Service Advisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,015 per year, or $22.6 per hour.

Beauty Advisor Sally Beauty

Sally Beauty

Farmington, MI โ€ข On-site

$16.25 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Job description

SALLY BEAUTY ADVISOR:

Job Description:

By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair โ€“ and we need passionate and talented people to make this happen!!

The Sales Associate/Beauty Advisor will focus on one primary objective โ€“ creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customerโ€™s journey. It takes knowledge and training โ€“ which Sally Beauty will go above and beyond to provide. You bring your passion and personality โ€“ we will do the rest!

Your role at Sally Beauty: 

  • Build relationships and inspire loyalty.
  • Recommend additional and complimentary products.
  • Inform customers of current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Ensure our customers are informed about and enrolled in our Loyalty program.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate our Sally Beauty Culture Values.
  • We have a range of different working schedules and hours to suit everyoneโ€™s needs.

Why youโ€™ll love working here:

  • The people are creative, fun and passionate about beauty.
  • Generous product discount and free sample products.
  • You will receive a great education regarding our products.
  • You will have ample opportunity for growth.
  • You may qualify for one or more of the following โ€“ medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Requirements:

  • High School Diploma or equivalent 
  • Must 18 years of age or older
  • 1 + years retail sales/customer service experience preferred
  • Must be available to meet the scheduling needs of the business
  • Able to communicate with customers, co-workers and management in a clear and concise manner
  • Ability to execute knowledge from product knowledge training to support with customer service
  • Can read and explain product labels  
  • Can follow direction and perform other duties as assigned by Manage
     

Legal wants you to know:

  • Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. 
  • May be exposed to fumes and odors upon occasion.

Working Conditions/Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.

Additional Information:

Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.

โ€œAt Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.โ€

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.