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Express Service Advisor Jobs in Florida (NOW HIRING)

Myers Auto Group

Express Service Advisor

Tampa, FL · On-site

The Express Service Advisor is the first point of contact for customers utilizing the Express Service lane. This role is responsible for providing an exceptional customer experience by accurately ...

Starling Chevrolet

Express Service Advisor

Orlando, FL · On-site

The Express Service Advisor at Starling Chevrolet in Orlando, FL will be responsible for providing exceptional customer service and assistance in scheduling maintenance and repair services. This role ...

Starling Chevrolet

Express Service Advisor

Orlando, FL · On-site

The Express Service Advisor at Starling Chevrolet in Orlando, FL will be responsible for providing exceptional customer service and assistance in scheduling maintenance and repair services. This role ...

Starling Chevrolet

Express Service Advisor

Orlando, FL · On-site

The Express Service Advisor at Starling Chevrolet in Orlando, FL will be responsible for providing exceptional customer service and assistance in scheduling maintenance and repair services. This role ...

Weston Nissan Volvo

Express Service Advisor

Davie, FL · On-site

Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Express Service Advisor to our team. This is a fantastic opportunity to join a great company which ...

Weston Nissan Volvo

Express Service Advisor

Davie, FL · On-site

Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Express Service Advisor to our team. This is a fantastic opportunity to join a great company which ...

Weston Nissan Volvo

Express Service Advisor

Davie, FL · On-site

Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Express Service Advisor to our team. This is a fantastic opportunity to join a great company which ...

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Express Service Advisor information

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$8

$19

$33

How much do express service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for express service advisor in Florida is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $22.26 per hour, depending on experience, location, and employer.

What is an express service advisor?

Express Service Advisors are automotive professionals who serve as the main point of contact between customers and the service department for quick maintenance or light repair services. They greet customers, assess their vehicles' needs, recommend appropriate services, and keep customers informed throughout the process. Their goal is to ensure efficient, timely service while providing excellent customer satisfaction. They often work in fast-paced environments such as dealership service centers and are knowledgeable about routine automotive maintenance procedures.

What are the key skills and qualifications needed to thrive as an express service advisor?

To thrive as an Express Service Advisor, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and point-of-sale tools is common in this role. Excellent communication, organizational skills, and the ability to multitask efficiently help you build trust with customers and coordinate with service teams. These skills ensure a smooth service process, high customer satisfaction, and efficient workflow in a fast-paced automotive environment.

What are the main challenges an express service advisor faces when managing multiple service requests during peak hours?

Express Service Advisors often experience high volumes of customer vehicles during peak hours, which can make time management and multitasking particularly challenging. Balancing customer expectations, accurately communicating service timelines, and coordinating with technicians to ensure quick vehicle turnaround are common daily hurdles. Success in this role requires strong organizational skills, the ability to remain calm under pressure, and clear, proactive communication with both customers and the service team. Many employers provide ongoing training and mentorship to help advisors develop these competencies and advance to higher-level service roles.

What is the difference between Express Service Advisor vs Service Advisor?

AspectExpress Service AdvisorService Advisor
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, often some automotive service experience
Work EnvironmentFast-paced, quick customer interactionsMore detailed customer consultations, longer interactions
Job FocusQuick service approvals, minor repairsComprehensive service recommendations, complex repairs

While both roles involve customer communication and service sales, Express Service Advisors focus on quick, efficient service approvals for minor repairs, whereas Service Advisors handle more detailed consultations for a wider range of vehicle issues.

Can I be an express service advisor with no experience?

Yes, entry-level express service advisor positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills in customer service, communication, and a willingness to learn are important, and some certifications or knowledge of automotive systems can be helpful but are not always mandatory for starting out.

Can you make a lot of money as an Express Service Advisor?

Express Service Advisors typically earn a combination of base salary and commissions based on sales and service upselling, which can lead to high earnings for experienced professionals. Income varies by location, dealership, and individual performance, with top earners often making above-average wages in the automotive service industry. Strong communication skills and product knowledge can enhance earning potential.

What cities in Florida are hiring for Express Service Advisor jobs?

Cities in Florida with the most Express Service Advisor job openings:

Express Service Advisor jobs near you
Infographic showing various Express Service Advisor job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,310 per year, or $19.4 per hour.

EXPRESS SERVICE ADVISOR

Nimnicht Buick GMC

Jacksonville, FL • On-site

$38K - $45K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 11 days ago

Job description

Nimnicht Buick GMC is currently seeking a motivated, customer-focused Automotive Express Service Advisor to join our growing dealership team. If you thrive in a fast-paced environment, enjoy helping customers, and have a passion for the automotive industry, we want to hear from you!

Position Overview

The Express Service Advisor is responsible for greeting customers, assisting with express maintenance services, recommending needed maintenance, and ensuring an exceptional guest experience from check-in to vehicle delivery. This position plays a key role in maintaining efficient service lane operations while delivering professional and friendly customer service.

Responsibilities

  • Greet customers promptly and professionally upon arrival
  • Write repair orders accurately for express maintenance services
  • Recommend maintenance services based on vehicle mileage and condition
  • Communicate service timelines and expectations clearly
  • Coordinate with technicians to ensure efficient workflow
  • Keep customers updated throughout the service process
  • Review completed work and invoices with customers
  • Maintain a positive and professional appearance at all times
  • Follow dealership processes, policies, and CSI standards
  • Assist in maintaining a clean and organized service drive

Qualifications

  • Previous automotive service advisor or customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Basic automotive knowledge preferred
  • Professional appearance and attitude
  • Computer and phone proficiency
  • Valid driver’s license with acceptable driving record
  • Ability to work flexible hours, including Saturdays if needed

What We Offer

  • Competitive pay plan
  • Opportunity for bonuses and incentives
  • Medical, dental, and vision benefits
  • Paid vacation and holidays
  • Employee discounts on vehicles, parts, and service
  • Training and career advancement opportunities
  • Supportive team environment

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