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Express Service Advisor Jobs in Washington (NOW HIRING)

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Express Service Advisor information

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$13

$29

$51

How much do express service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for express service advisor in Washington is $29.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $33.75 per hour, depending on experience, location, and employer.

What is an express service advisor?

Express Service Advisors are automotive professionals who serve as the main point of contact between customers and the service department for quick maintenance or light repair services. They greet customers, assess their vehicles' needs, recommend appropriate services, and keep customers informed throughout the process. Their goal is to ensure efficient, timely service while providing excellent customer satisfaction. They often work in fast-paced environments such as dealership service centers and are knowledgeable about routine automotive maintenance procedures.

What are the key skills and qualifications needed to thrive as an express service advisor?

To thrive as an Express Service Advisor, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and point-of-sale tools is common in this role. Excellent communication, organizational skills, and the ability to multitask efficiently help you build trust with customers and coordinate with service teams. These skills ensure a smooth service process, high customer satisfaction, and efficient workflow in a fast-paced automotive environment.

What are the main challenges an express service advisor faces when managing multiple service requests during peak hours?

Express Service Advisors often experience high volumes of customer vehicles during peak hours, which can make time management and multitasking particularly challenging. Balancing customer expectations, accurately communicating service timelines, and coordinating with technicians to ensure quick vehicle turnaround are common daily hurdles. Success in this role requires strong organizational skills, the ability to remain calm under pressure, and clear, proactive communication with both customers and the service team. Many employers provide ongoing training and mentorship to help advisors develop these competencies and advance to higher-level service roles.

What is the difference between Express Service Advisor vs Service Advisor?

AspectExpress Service AdvisorService Advisor
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, often some automotive service experience
Work EnvironmentFast-paced, quick customer interactionsMore detailed customer consultations, longer interactions
Job FocusQuick service approvals, minor repairsComprehensive service recommendations, complex repairs

While both roles involve customer communication and service sales, Express Service Advisors focus on quick, efficient service approvals for minor repairs, whereas Service Advisors handle more detailed consultations for a wider range of vehicle issues.

Can I be an express service advisor with no experience?

Yes, entry-level express service advisor positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills in customer service, communication, and a willingness to learn are important, and some certifications or knowledge of automotive systems can be helpful but are not always mandatory for starting out.

Can you make a lot of money as an Express Service Advisor?

Express Service Advisors typically earn a combination of base salary and commissions based on sales and service upselling, which can lead to high earnings for experienced professionals. Income varies by location, dealership, and individual performance, with top earners often making above-average wages in the automotive service industry. Strong communication skills and product knowledge can enhance earning potential.

What cities in Washington are hiring for Express Service Advisor jobs?

Cities in Washington with the most Express Service Advisor job openings:

Express Service Advisor jobs near you
Infographic showing various Express Service Advisor job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $61,094 per year, or $29.4 per hour.

Largest KIA Service Department in the Mid-Atlantic: Service Advisor Opportunity

Ourisman Kia

Chantilly, VA • On-site

$100K - $150K/yr

Full-time

Medical, Retirement

Re-posted 21 days ago

Job description

Join the Largest KIA Service Department in the Mid-Atlantic: Service Advisor Opportunity

Location: Mid-Atlantic Region (High-Volume Kia Dealership with 26 Service Bays)

Position: Automotive Service Advisor

Compensation: $100,000 - $150,000 annually (based on experience, skills, and performance)

Employment Type: Full-Time

Are you a top-tier Service Advisor ready to thrive in a fast-paced, high-volume environment? We're the largest KIAservice department in the Mid-Atlantic, boasting 26 state-of-the-art service bays, dedicated express techs, and a commitment to exceptional customer service. As KIA continues its explosive growth as a leading automotive brand, we're expanding our team to handle surging demand for KIA vehicle maintenance, repair services, and warranty work. If you're passionate about automotive sales, customer relationship management, and driving revenue in a multi-bay dealership, this is your chance to shine!

Why Work Here?
  • Premier Workplace: Supportive team culture, ongoing training, and opportunities for advancement in the booming KIA network.
  • Competitive Compensation: Base pay plus uncapped commissions, bonuses, and incentives—earn up to $150K or more for skilled performers.
  • Better Work-Life Balance: Enjoy better schedules than most dealerships—no endless weekends or late nights dominating your life.
  • Cutting-Edge Facilities: Leverage our 26-bay setup with express service techs for quick turnarounds, advanced diagnostic tools, and a focus on Kia EV and hybrid repairs.
  • Growing Brand Perks: KIA is on the rise—join a dealership that's part of the future of affordable luxury vehicles, with manufacturer-backed benefits like health insurance, 401(k) matching, and employee discounts on KIA models.
Key Responsibilities:
  • Greet and consult with customers for vehicle inspections, service recommendations, and repair estimates in a high-volume KIA service center.
  • Act as the primary liaison between customers and certified KIA technicians, ensuring seamless communication and Maintenance opportunities or maintenance packages and accessories.
  • Manage service workflows in our 26-bay operation, prioritizing express lane services for oil changes, tire rotations, and quick diagnostics.
  • Drive customer satisfaction through proactive follow-ups, warranty claims, and building loyalty in the competitive Mid-Atlantic market.
  • Utilize dealership software for scheduling, invoicing, and tracking KIA service metrics to hit revenue targets.
Qualifications We're Seeking:
  • 3+ years as a Service Advisor or Automotive Service Writer in a high-volume dealership (Kia/Hyundai experience a plus!).
  • Proven track record in customer service excellence, sales closing, and explaining repair services—
  • Strong knowledge of automotive repairs, vehicle systems, and industry trends like EV transitions.
  • Excellent communication skills, multitasking ability in a busy 26-bay service environment, and a valid driver's license.
  • Training from dealer equivalent preferred; tech-savvy with CSI scores above 95%.
Ready to Accelerate Your Career?

KIA is more than a brand—it's the future of driving, and we're leading the charge in the Mid-Atlantic. Apply today to join our dynamic team and enjoy competitive rates, better hours, and endless growth potential!

Keywords: Kia Service Advisor, Automotive Service Jobs Mid-Atlantic, High-Volume Dealership Hiring, Express Service Tech, Vehicle Repair Advisor, Kia Warranty Specialist, Dealership Service Writer, EV Service Opportunities

 

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