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Express Service Advisor Jobs in Atlanta, GA (NOW HIRING)

Hennessy Auto Group

Express Technician

Duluth, GA · On-site

Our express technicians are responsible for the basic maintenance required to keep a vehicle ... Advise service advisor of additional vehicle needs. * Inspect fluid levels of steering gear, power ...

Hennessy Lexus

Express Technician

Atlanta, GA · On-site

Express Technicians are responsible for the basic maintenance required to keep a vehicle reliable ... Advise service advisor of additional vehicle needs. * Inspect fluid levels of steering gear, power ...

Hennessy Auto Group

Express Technician

Atlanta, GA · On-site

We are looking for Express Technicians to join our team at Hennessy Lexus of Atlanta. We are ... Advise service advisor of additional vehicle needs. * Inspect fluid levels of steering gear, power ...

Hennessy Lexus

Express Technician

Duluth, GA · On-site

Description Our express technicians are responsible for the basic maintenance required to keep a ... Advise service advisor of additional vehicle needs. * Inspect fluid levels of steering gear, power ...

Hennessy Auto Group

Express Tech

Duluth, GA · On-site

Many times, our express technicians advance into our technician training program to become fully ... Advise service advisor of additional vehicle needs. * Inspect fluid levels of steering gear, power ...

Hennessy Automobile Companies

Express Tech

Duluth, GA · On-site

$13 - $17.75/hr

Description At Hennessy Cadillac , our express technicians are responsible for the basic ... Advise service advisor of additional vehicle needs. * Inspect fluid levels of steering gear, power ...

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All JobsExpress Service Advisor JobsExpress Service Advisor Jobs in Atlanta, GA

Express Service Advisor information

See Atlanta, GA salary details

$11

$24

$43

How much do express service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for express service advisor in Atlanta, GA is $24.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.65 per hour, depending on experience, location, and employer.

What is an express service advisor?

Express Service Advisors are automotive professionals who serve as the main point of contact between customers and the service department for quick maintenance or light repair services. They greet customers, assess their vehicles' needs, recommend appropriate services, and keep customers informed throughout the process. Their goal is to ensure efficient, timely service while providing excellent customer satisfaction. They often work in fast-paced environments such as dealership service centers and are knowledgeable about routine automotive maintenance procedures.

What are the key skills and qualifications needed to thrive as an express service advisor?

To thrive as an Express Service Advisor, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and point-of-sale tools is common in this role. Excellent communication, organizational skills, and the ability to multitask efficiently help you build trust with customers and coordinate with service teams. These skills ensure a smooth service process, high customer satisfaction, and efficient workflow in a fast-paced automotive environment.

What are the main challenges an express service advisor faces when managing multiple service requests during peak hours?

Express Service Advisors often experience high volumes of customer vehicles during peak hours, which can make time management and multitasking particularly challenging. Balancing customer expectations, accurately communicating service timelines, and coordinating with technicians to ensure quick vehicle turnaround are common daily hurdles. Success in this role requires strong organizational skills, the ability to remain calm under pressure, and clear, proactive communication with both customers and the service team. Many employers provide ongoing training and mentorship to help advisors develop these competencies and advance to higher-level service roles.

What is the difference between Express Service Advisor vs Service Advisor?

AspectExpress Service AdvisorService Advisor
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, often some automotive service experience
Work EnvironmentFast-paced, quick customer interactionsMore detailed customer consultations, longer interactions
Job FocusQuick service approvals, minor repairsComprehensive service recommendations, complex repairs

While both roles involve customer communication and service sales, Express Service Advisors focus on quick, efficient service approvals for minor repairs, whereas Service Advisors handle more detailed consultations for a wider range of vehicle issues.

Can I be an express service advisor with no experience?

Yes, entry-level express service advisor positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills in customer service, communication, and a willingness to learn are important, and some certifications or knowledge of automotive systems can be helpful but are not always mandatory for starting out.

Can you make a lot of money as an Express Service Advisor?

Express Service Advisors typically earn a combination of base salary and commissions based on sales and service upselling, which can lead to high earnings for experienced professionals. Income varies by location, dealership, and individual performance, with top earners often making above-average wages in the automotive service industry. Strong communication skills and product knowledge can enhance earning potential.
Express Service Advisor jobs near you
Infographic showing various Express Service Advisor job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,873 per year, or $24.9 per hour.

Express Service Advisor

Ed Voyles Automotive Group

Marietta, GA • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Job description

Job Title: Express Service Advisor
Job Type: Full-Time
About Us:
Join Ed Voyles Chrysler Dodge Jeep Ram, a leader in the automotive industry committed to providing exceptional customer service and a dynamic work environment. We pride ourselves on our professional team, state-of-the-art facilities, and commitment to customer satisfaction.
Job Description:
As an Express Service Advisor, you will be the first point of contact for our valued customers seeking quick and efficient service for their vehicles. Your primary role is to ensure a seamless service experience by providing outstanding customer care, understanding their needs, and coordinating with our service team to deliver timely and quality automotive services.
Key Responsibilities:
  • Greet customers promptly and courteously upon arrival.
  • Listen to customer concerns and accurately document vehicle issues.
  • Provide detailed explanations of services and repairs needed.
  • Offer service recommendations and upsell additional maintenance services when appropriate.
  • Coordinate with service technicians to ensure timely completion of services.
  • Maintain open communication with customers regarding service progress and any changes.
  • Handle customer complaints and concerns with professionalism and empathy.
  • Ensure all paperwork is completed accurately and efficiently.
  • Maintain a clean and organized service area.

Qualifications:
  • High school diploma or equivalent; additional technical or automotive training is a plus.
  • Previous experience in a customer service role, preferably in an automotive setting.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Detail-oriented with strong organizational skills.
  • Basic knowledge of automotive systems and services.
  • Proficiency with computer systems and software related to automotive service management.
  • Valid driver's license and clean driving record.

What We Offer:
  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Paid time off and holidays.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative team environment.
  • Opportunities for career advancement within the dealership.

Voyles Automotive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply