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Express Service Advisor Jobs in Austin, TX (NOW HIRING)

Lost Pines Toyota

Express Service Advisor

Bastrop, TX · On-site

Express Service Advisor We need a Express Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between ...

New

Lost Pines Toyota

Express Service Advisor

Bastrop, TX · On-site

Express Service Advisor We need a Express Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between ...

New

Lost Pines Toyota

Express Service Advisor

Bastrop, TX

$3.0K - $5.0K/mo

Express Service Advisor We need a Express Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between ...

New

City Limits Subaru

Express Service Advisor

Buda, TX · On-site

Job Type Full-time Description Express Service Advisor Summary The Express Service Advisor is the primary contact between the express service department and the main drive customers. Primary goals ...

CLS Keating LLC

Express Service Advisor

Buda, TX

Description Express Service Advisor Summary The Express Service Advisor is the primary contact between the express service department and the main drive customers. Primary goals are to provide ...

CLS Keating LLC

Service Advisor

Buda, TX · On-site

Description City Limits Subaru is looking for a Service Advisor Summary The Service Advisor is the primary contact between the express service department and the main drive customers. Primary goals ...

Pep Boys

Automotive Customer Service Advisor

Austin, TX · On-site

$12 - $18/hr

Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement ...

Pep Boys

Automotive Customer Service Advisor

Austin, TX · On-site

$12 - $18/hr

Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement ...

Pep Boys

Automotive Customer Service Advisor

Austin, TX · On-site

$12 - $18/hr

Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement ...

Pep Boys

Automotive Customer Service Advisor

Austin, TX · On-site

$12 - $18/hr

Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement ...

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All JobsExpress Service Advisor JobsExpress Service Advisor Jobs in Austin, TX

Express Service Advisor information

See Austin, TX salary details

$11

$25

$45

How much do express service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for express service advisor in Austin, TX is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What is an express service advisor?

Express Service Advisors are automotive professionals who serve as the main point of contact between customers and the service department for quick maintenance or light repair services. They greet customers, assess their vehicles' needs, recommend appropriate services, and keep customers informed throughout the process. Their goal is to ensure efficient, timely service while providing excellent customer satisfaction. They often work in fast-paced environments such as dealership service centers and are knowledgeable about routine automotive maintenance procedures.

What are the key skills and qualifications needed to thrive as an express service advisor?

To thrive as an Express Service Advisor, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and point-of-sale tools is common in this role. Excellent communication, organizational skills, and the ability to multitask efficiently help you build trust with customers and coordinate with service teams. These skills ensure a smooth service process, high customer satisfaction, and efficient workflow in a fast-paced automotive environment.

What are the main challenges an express service advisor faces when managing multiple service requests during peak hours?

Express Service Advisors often experience high volumes of customer vehicles during peak hours, which can make time management and multitasking particularly challenging. Balancing customer expectations, accurately communicating service timelines, and coordinating with technicians to ensure quick vehicle turnaround are common daily hurdles. Success in this role requires strong organizational skills, the ability to remain calm under pressure, and clear, proactive communication with both customers and the service team. Many employers provide ongoing training and mentorship to help advisors develop these competencies and advance to higher-level service roles.

What is the difference between Express Service Advisor vs Service Advisor?

AspectExpress Service AdvisorService Advisor
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, often some automotive service experience
Work EnvironmentFast-paced, quick customer interactionsMore detailed customer consultations, longer interactions
Job FocusQuick service approvals, minor repairsComprehensive service recommendations, complex repairs

While both roles involve customer communication and service sales, Express Service Advisors focus on quick, efficient service approvals for minor repairs, whereas Service Advisors handle more detailed consultations for a wider range of vehicle issues.

Can I be an express service advisor with no experience?

Yes, entry-level express service advisor positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills in customer service, communication, and a willingness to learn are important, and some certifications or knowledge of automotive systems can be helpful but are not always mandatory for starting out.

Can you make a lot of money as an Express Service Advisor?

Express Service Advisors typically earn a combination of base salary and commissions based on sales and service upselling, which can lead to high earnings for experienced professionals. Income varies by location, dealership, and individual performance, with top earners often making above-average wages in the automotive service industry. Strong communication skills and product knowledge can enhance earning potential.

What cities near Austin, TX are hiring for Express Service Advisor jobs?

Cities near Austin, TX with the most Express Service Advisor job openings:

Express Service Advisor jobs near you
Infographic showing various Express Service Advisor job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $53,467 per year, or $25.7 per hour.

Express Service Advisor

Lost Pines Toyota

Bastrop, TX • On-site

Full-time

Medical, Dental, Life, PTO

Posted 3 days ago

New

Job description

Express Service Advisor
We need a Express Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and quick lube techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
  • Greet service department customers promptly and courteously-attitude is everything!
  • Listen to customers and clearly translate to techs
  • Present additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Inspect repair quality and ensure all work is complete
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index scores in accordance with dealership standards

Compensation
Compensation is based salary PLUS incentives.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Holidays
  • Employee discount on vehicles

Our Company
Welcome to Lost Pines Toyota Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment.
If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!

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