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Express Service Advisor Jobs in Austin, TX (NOW HIRING)

Penske Automotive Group

Express Technician

Leander, TX · On-site

$13.50 - $18.50/hr

As an Express Technician, you will perform repairs and maintenance work in accordance with factory ... Service Advisors. * Accountability: Comply with all manufacturer standards of quality and ...

H&M

H&M Sales Advisor

San Marcos, TX

$15/hr

Provide excellent customer service: welcoming & guiding customers through the store & OMNI ... You'll be able to express your personal style with our employee discount at H&M, & Other Stories ...

H&M

H&M Sales Advisor - The Domain

Austin, TX

$15.50/hr

Provide excellent customer service: welcoming & guiding customers through the store & OMNI ... You'll be able to express your personal style with our employee discount at H&M, & Other Stories ...

Sally Beauty

Beauty Advisor Sally Beauty

Austin, TX

$16.25 - $20.25/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

Sally Beauty

Beauty Advisor Sally Beauty 10841

Austin, TX

$16.25 - $20.25/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what ...

Sally Beauty

Beauty Advisor Sally Beauty 00105

Austin, TX

$16.25 - $20.25/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what ...

Sally Beauty

Beauty Advisor Sally Beauty 03389

Austin, TX

$16.25 - $20.25/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

Sally Beauty

Beauty Advisor Inside Sales Sally Beauty

Austin, TX · On-site

$14.75 - $18.25/hr

... express themselves through hair - and we need passionate and talented people to make this happen ... Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must ...

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All JobsExpress Service Advisor JobsExpress Service Advisor Jobs in Austin, TX

Express Service Advisor information

See Austin, TX salary details

$11

$25

$45

How much do express service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for express service advisor in Austin, TX is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.57 per hour, depending on experience, location, and employer.

What is an express service advisor?

Express Service Advisors are automotive professionals who serve as the main point of contact between customers and the service department for quick maintenance or light repair services. They greet customers, assess their vehicles' needs, recommend appropriate services, and keep customers informed throughout the process. Their goal is to ensure efficient, timely service while providing excellent customer satisfaction. They often work in fast-paced environments such as dealership service centers and are knowledgeable about routine automotive maintenance procedures.

What are the key skills and qualifications needed to thrive as an express service advisor?

To thrive as an Express Service Advisor, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and point-of-sale tools is common in this role. Excellent communication, organizational skills, and the ability to multitask efficiently help you build trust with customers and coordinate with service teams. These skills ensure a smooth service process, high customer satisfaction, and efficient workflow in a fast-paced automotive environment.

What are the main challenges an express service advisor faces when managing multiple service requests during peak hours?

Express Service Advisors often experience high volumes of customer vehicles during peak hours, which can make time management and multitasking particularly challenging. Balancing customer expectations, accurately communicating service timelines, and coordinating with technicians to ensure quick vehicle turnaround are common daily hurdles. Success in this role requires strong organizational skills, the ability to remain calm under pressure, and clear, proactive communication with both customers and the service team. Many employers provide ongoing training and mentorship to help advisors develop these competencies and advance to higher-level service roles.

What is the difference between Express Service Advisor vs Service Advisor?

AspectExpress Service AdvisorService Advisor
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, often some automotive service experience
Work EnvironmentFast-paced, quick customer interactionsMore detailed customer consultations, longer interactions
Job FocusQuick service approvals, minor repairsComprehensive service recommendations, complex repairs

While both roles involve customer communication and service sales, Express Service Advisors focus on quick, efficient service approvals for minor repairs, whereas Service Advisors handle more detailed consultations for a wider range of vehicle issues.

Can I be an express service advisor with no experience?

Yes, entry-level express service advisor positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills in customer service, communication, and a willingness to learn are important, and some certifications or knowledge of automotive systems can be helpful but are not always mandatory for starting out.

Can you make a lot of money as an Express Service Advisor?

Express Service Advisors typically earn a combination of base salary and commissions based on sales and service upselling, which can lead to high earnings for experienced professionals. Income varies by location, dealership, and individual performance, with top earners often making above-average wages in the automotive service industry. Strong communication skills and product knowledge can enhance earning potential.

What cities near Austin, TX are hiring for Express Service Advisor jobs?

Cities near Austin, TX with the most Express Service Advisor job openings:

Express Service Advisor jobs near you
Infographic showing various Express Service Advisor job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $53,467 per year, or $25.7 per hour.

Express Technician

Penske Automotive Group

Leander, TX • On-site

$13.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Penske Automotive Group rating

7.3

Company rating: 7.3 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

172nd of 365 rated logistics

Job description

Honda of Leander, a Penske Automotive Group dealership, is looking for an Express Technician to join our team and deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Express Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.
WHAT WE HAVE TO OFFER
  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
  • Proudly named to Glassdoor's Best Places to Work
  • Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
  • Values-driven culture built on integrity, professionalism, excellence, and teamwork.
  • State-of-the-art facilities and excellent working conditions.

WHAT WE ARE LOOKING FOR
  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
  • Strong work ethic with the ability to work in a fast-paced, results-driven environment.
  • Safe working knowledge of shop tools and equipment, and dealership experience. Brand knowledge is preferred, but not required.

WHAT YOU CAN BRING TO THE TABLE
  • Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
  • Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
  • Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
  • Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
  • Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
  • Exceptional customer service skills
  • Excellent communication skills including the ability to listen to customers and determine how to assist them
  • Ability to work well in a team environment
  • Knowledge of automotive systems, tools, and repair processes for light mechanical services
  • Outstanding attention to detail with a commitment to quality
  • Ability to use technical reference materials and technical manuals in written and online formats
  • Ability to communicate technical terms to non-technical audience
  • Ability to follow processes to ensure quality and safety
  • Effective time management skills and ability to prioritize

Work Environment/ Physical Demands
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time.
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position involves repetitive motion.
This position requires the ability to talk and hear with assistance.
Position Type/Expected Hours of Work
Work evening, weekend, and holiday work hours as required.
Required Education and Experience
High school diploma or the equivalent and one year related experience or equivalent combination of education and experience.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent from two-year College or technical school; and two year related experience and/or training; or equivalent combination of education and experience.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
ASE Certification is preferred.

What Penske Automotive Group employees say

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About Penske Automotive

Sourced by ZipRecruiter

About Us Penske Automotive Group (PAG) is an industry leading transportation services company operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune's 150 largest companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service -- our human capital -- has positioned us as the World's premier automotive retailer.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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