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Express Service Advisor Jobs in Arizona (NOW HIRING)

Chapman Honda

Express Service Advisor

Tucson, AZ · On-site

As an Express Service Advisor, you will make vehicle service recommendations, educating customers on the value of routine maintenance and repairs, and keep customers updated throughout the service ...

Chapman Honda

Express Service Advisor

Tucson, AZ · On-site

As an Express Service Advisor, you will make vehicle service recommendations, educating customers on the value of routine maintenance and repairs, and keep customers updated throughout the service ...

Chapman Honda

Express Service Advisor

Tucson, AZ · On-site

As an Express Service Advisor, you will make vehicle service recommendations, educating customers on the value of routine maintenance and repairs, and keep customers updated throughout the service ...

Chapman Honda

Express Service Advisor

Tucson, AZ

As an Express Service Advisor, you will make vehicle service recommendations, educating customers on the value of routine maintenance and repairs, and keep customers updated throughout the service ...

Chapman Honda

Express Service Advisor

Tucson, AZ · On-site

As an Express Service Advisor, you will make vehicle service recommendations, educating customers on the value of routine maintenance and repairs, and keep customers updated throughout the service ...

Volvo Cars Gilbert

Service Express Advisor

Chandler, AZ · On-site

Job Title Service Express Advisor Location: Chandler, Arizona Dealership: Subaru Superstore of Chandler Department: Service Reports To: Service Manager / Service Director Employment Status: Full-Time ...

Surprise Ford

Express Service Advisor

Surprise, AZ · On-site

SERVICE ADVISOR: The ideal candidate for this position has a high school diploma or GED, some post-secondary automotive training, and a minimum of one year of dealer-level or large facility ...

DHL Express

Customer Care Advisor

Tempe, AZ · On-site

We know each employee's individual contributions make us the #1 Express Delivery and Logistics ... Provide comprehensive tracing services for customers by investigating shipment incidents. * Manage ...

DHL Express (USA), Inc.

Customer Care Advisor

Tempe, AZ · On-site

We know each employee's individual contributions make us the #1 Express Delivery and Logistics ... Provide comprehensive tracing services for customers by investigating shipment incidents. * Manage ...

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Express Service Advisor information

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$24

$42

How much do express service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for express service advisor in Arizona is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $27.79 per hour, depending on experience, location, and employer.

What is an express service advisor?

Express Service Advisors are automotive professionals who serve as the main point of contact between customers and the service department for quick maintenance or light repair services. They greet customers, assess their vehicles' needs, recommend appropriate services, and keep customers informed throughout the process. Their goal is to ensure efficient, timely service while providing excellent customer satisfaction. They often work in fast-paced environments such as dealership service centers and are knowledgeable about routine automotive maintenance procedures.

What are the key skills and qualifications needed to thrive as an express service advisor?

To thrive as an Express Service Advisor, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and point-of-sale tools is common in this role. Excellent communication, organizational skills, and the ability to multitask efficiently help you build trust with customers and coordinate with service teams. These skills ensure a smooth service process, high customer satisfaction, and efficient workflow in a fast-paced automotive environment.

What are the main challenges an express service advisor faces when managing multiple service requests during peak hours?

Express Service Advisors often experience high volumes of customer vehicles during peak hours, which can make time management and multitasking particularly challenging. Balancing customer expectations, accurately communicating service timelines, and coordinating with technicians to ensure quick vehicle turnaround are common daily hurdles. Success in this role requires strong organizational skills, the ability to remain calm under pressure, and clear, proactive communication with both customers and the service team. Many employers provide ongoing training and mentorship to help advisors develop these competencies and advance to higher-level service roles.

What is the difference between Express Service Advisor vs Service Advisor?

AspectExpress Service AdvisorService Advisor
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, often some automotive service experience
Work EnvironmentFast-paced, quick customer interactionsMore detailed customer consultations, longer interactions
Job FocusQuick service approvals, minor repairsComprehensive service recommendations, complex repairs

While both roles involve customer communication and service sales, Express Service Advisors focus on quick, efficient service approvals for minor repairs, whereas Service Advisors handle more detailed consultations for a wider range of vehicle issues.

Can I be an express service advisor with no experience?

Yes, entry-level express service advisor positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills in customer service, communication, and a willingness to learn are important, and some certifications or knowledge of automotive systems can be helpful but are not always mandatory for starting out.

Can you make a lot of money as an Express Service Advisor?

Express Service Advisors typically earn a combination of base salary and commissions based on sales and service upselling, which can lead to high earnings for experienced professionals. Income varies by location, dealership, and individual performance, with top earners often making above-average wages in the automotive service industry. Strong communication skills and product knowledge can enhance earning potential.

What cities in Arizona are hiring for Express Service Advisor jobs?

Cities in Arizona with the most Express Service Advisor job openings:

Express Service Advisor jobs near you
Infographic showing various Express Service Advisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,267 per year, or $24.2 per hour.

Express Service Advisor | Base + Commission

Hyundai Motor America

Green Valley, AZ • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Overall Summary
Dealership Support Staff
Education
High School
Experience
Less than 1 year
Additional Information
You can also visit our website - https://www.hyundaigreenvalley.com
Careers page - https://www.hyundaigreenvalley.com/careers.html
Description
Express Service Advisor - Jim Click Ford Hyundai of Green Valley
Turn your communication skills, organization, and customer focus into a fast-paced automotive service career.
If you're motivated, people-oriented, and excel in a high-energy environment, this role places you at the center of delivering quick, efficient service experiences. As an Express Service Advisor, you'll guide customers through routine maintenance visits-helping them stay on schedule with their vehicle care while ensuring speed, accuracy, and satisfaction.
Jim Click Ford Hyundai of Green Valley is hiring Express Service Advisors and is looking for driven individuals who want opportunity, stability, and the ability to grow with a respected name in the industry.
Why Join Us?
• Multiple locations with strong service traffic and consistent opportunity
• Proven training and support systems to help you succeed
• Performance-driven culture with earning potential tied to results
• Opportunity to build a long-term career, not just a job
• Work with trusted, manufacturer-backed brands
• Supportive team environment focused on growth and success
Whether you have prior automotive experience or come from a customer-focused background, this is an opportunity where motivation, efficiency, and attention to detail directly translate into results.
Express Service Advisor Job Responsibilities
• Greet express service customers promptly and manage high-volume traffic efficiently
• Assist customers with routine maintenance services such as oil changes, tire rotations, and inspections
• Listen to customer concerns and accurately document service needs
• Present maintenance recommendations, timelines, and pricing clearly
• Coordinate with express technicians to ensure fast and accurate service completion
• Monitor workflow and keep customers informed of status updates or delays
• Identify and recommend additional maintenance needs based on vehicle condition
• Prepare and finalize repair orders quickly and accurately
• Deliver a fast, professional, and positive customer experience
• Maintain organization and flow within the express service lane
Express Service Advisor Benefits & Compensation
On top of competitive pay, we are proud to offer...
• Employer subsidized Medical and Dental insurance, with comprehensive coverage options
• Company Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short- and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles
Qualifications
Express Service Advisor Qualifications
• Previous automotive, express service, or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work efficiently in a fast-paced, high-volume environment
• Organized and detail-oriented with strong time management skills
• Self-motivated with a positive, professional attitude
• Comfortable learning dealership systems and service processes
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check, and a pre-employment drug screen.
Ready to Get Started?
We're hiring now at Jim Click Ford Hyundai of Green Valley and looking to move quickly. If you're ready to build a rewarding career in automotive service, represent a trusted dealer group, and grow with Jim Click Ford Hyundai of Green Valley, apply today.
Employment Position: Full Time
Salary: $0.00 - $0.00 Hourly
Salary is negotiable.
Zip Code: 85614

Apply