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Toyota Express Advisor Jobs (NOW HIRING)

Toyota of Kenner

Toyota Express Service Advisor

Kenner, LA · On-site

$45K - $80K/yr

As the Express Service Advisor, you will be responsible for providing exceptional customer service while ensuring the smooth and efficient operation of our Toyota Express Service department. This is ...

Toyota of Kenner

Toyota Express Service Advisor

Kenner, LA · On-site

$45K - $80K/yr

As the Express Service Advisor, you will be responsible for providing exceptional customer service while ensuring the smooth and efficient operation of our Toyota Express Service department. This is ...

Toyota of Kenner

Toyota Express Service Advisor

Kenner, LA · On-site

$45K - $80K/yr

As the Express Service Advisor, you will be responsible for providing exceptional customer service while ensuring the smooth and efficient operation of our Toyota Express Service department. This is ...

Toyota of Kenner

Toyota Express Service Advisor

Kenner, LA · On-site

$45K - $80K/yr

As the Express Service Advisor, you will be responsible for providing exceptional customer service while ensuring the smooth and efficient operation of our Toyota Express Service department. This is ...

Toyota of Kenner

Toyota Express Service Advisor

Kenner, LA · On-site

$45K - $80K/yr

As the Express Service Advisor, you will be responsible for providing exceptional customer service while ensuring the smooth and efficient operation of our Toyota Express Service department. This is ...

Toyota of Kenner

Toyota Express Service Advisor

Kenner, LA · On-site

$45K - $80K/yr

As the Express Service Advisor, you will be responsible for providing exceptional customer service while ensuring the smooth and efficient operation of our Toyota Express Service department. This is ...

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Toyota Express Advisor information

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$12

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$45

How much do toyota express advisor jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for toyota express advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

Why are service advisors paid so much?

Service advisors, including Toyota Express Advisors, are often paid higher wages because they handle customer interactions, explain repair needs, and upsell services, which directly impact the dealership's revenue. Their role requires strong communication skills, product knowledge, and the ability to manage multiple tasks efficiently, often earning commissions or bonuses based on sales performance.

How hard is it to be a Service Advisor at a dealership?

Being a Service Advisor at a dealership requires strong communication skills, technical knowledge of vehicles, and the ability to manage customer relationships. The role involves coordinating repairs, estimating costs, and working in a fast-paced environment, often with a schedule that includes evenings and weekends. Success depends on experience, certifications, and the ability to handle multiple tasks efficiently.

What are Toyota Express Advisors?

Toyota Express Advisors are service professionals who assist customers during their visit to a Toyota service center, particularly for quick maintenance services. They greet customers, discuss their vehicle's needs, recommend appropriate services, and ensure a smooth and efficient service experience. Express Advisors act as a liaison between customers and the service technicians, providing updates and answering any questions. Their main goal is to ensure customer satisfaction and streamline the express maintenance process.

How are Toyota service advisors compensated?

Toyota service advisors are typically compensated through a combination of base salary and commissions or bonuses based on the sales of parts, services, and repairs they generate. Compensation structures often include performance incentives to motivate customer service and sales targets, and some advisors may also receive benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a Toyota Express Advisor, and why are they important?

To thrive as a Toyota Express Advisor, you need a solid understanding of automotive maintenance, customer service, and basic sales techniques, typically supported by a high school diploma and on-the-job training. Familiarity with dealership management systems (DMS), scheduling software, and vehicle diagnostic tools is often required. Outstanding communication, active listening, and problem-solving skills help you build rapport with customers and coordinate effectively with service technicians. These skills are crucial for delivering a positive customer experience, maximizing service efficiency, and ensuring repeat business in a fast-paced dealership environment.

What is a Toyota Express Advisor?

A Toyota Express Advisor is a service advisor responsible for quickly assisting customers with vehicle maintenance and repairs, often focusing on routine services like oil changes and inspections. They communicate repair needs, provide estimates, and coordinate with technicians to ensure efficient service delivery, typically working in a fast-paced dealership environment.

How does a Toyota Express Advisor typically collaborate with technicians and service managers during a busy workday?

As a Toyota Express Advisor, you act as a crucial bridge between customers, technicians, and service managers. Your day often involves greeting customers, understanding their needs, and then communicating those needs clearly to the technicians. You'll frequently consult with technicians to relay updates or clarify service details, and work closely with service managers to prioritize tasks and ensure smooth workflow. Success in this role depends on strong communication, organization, and the ability to multitask in a fast-paced environment.

What is the difference between Toyota Express Advisor vs Toyota Service Advisor?

AspectToyota Express AdvisorToyota Service Advisor
CertificationsTypically requires basic automotive customer service trainingRequires ASE certifications and dealership-specific training
Work EnvironmentFast-paced, focused on quick service interactionsMore comprehensive, involves detailed vehicle diagnostics and customer consultations
Employer & Industry UsageCommon in quick-lube or express service lanes at Toyota dealershipsFound across full-service Toyota dealerships handling extensive repairs

The Toyota Express Advisor is designed for quick, efficient customer interactions in fast-service settings, often with minimal diagnostics. In contrast, the Toyota Service Advisor handles more complex service needs, including detailed diagnostics and extensive customer communication. Both roles require customer service skills, but the Service Advisor typically has more certifications and responsibilities.

More about Toyota Express Advisor jobs
What job categories do people searching Toyota Express Advisor jobs look for? The top searched job categories for Toyota Express Advisor jobs are:
Toyota Express Advisor jobs near you

Toyota Express Service Advisor

Toyota of Kenner

Kenner, LA • On-site

$45K - $80K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Job Summary:
Toyota of Kenner, a Toyota dealership located in Kenner, Louisiana, is seeking a motivated and customer-oriented individual to join our team as a Full Time Toyota Express Service Advisor. As the Express Service Advisor, you will be responsible for providing exceptional customer service while ensuring the smooth and efficient operation of our Toyota Express Service department. This is an individual contributor role with a competitive salary range of $45,000 to $80,000 per year, paid semimonthly.
Compensation & Benefits:
- Competitive salary range of $45,000 to $80,000 per year, paid semimonthly
- Comprehensive benefits package including health, dental, and vision insurance
- Paid time off and holidays
- 401k with company match
- Ongoing training and opportunities for career advancement
- Employee discounts on vehicle purchases, services, and parts
Responsibilities:
- Greet and assist customers with a positive and professional attitude
- Schedule appointments and communicate with customers regarding their service needs
- Provide accurate estimates for services and obtain customer approval
- Ensure work is completed in a timely and efficient manner
- Communicate with technicians to keep customers updated on the status of their vehicle
- Process customer payments and maintain accurate records
- Continuously seek opportunities to improve customer satisfaction and service department efficiency
- Maintain knowledge of Toyota products, services, and promotions
- Handle customer complaints and escalate to management when necessary
- Follow dealership and manufacturer guidelines and policies
Requirements:
- High school diploma or equivalent
- Previous experience in customer service, preferably in the automotive industry
- Strong written and verbal communication skills
- Excellent organizational and multitasking abilities
- Proficient in basic computer skills and experience with dealership management systems is a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Must be able to work occasional weekends and evenings
- Must have a valid driver's license and clear driving record
EEOC Statement:
Toyota of Kenner is an equal opportunity employer and values diversity at our company

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified candidates are encouraged to apply.

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