Operations Support Administrator - Executive Assistant

The Operations Support Administrator performs advanced administrative duties directly related to the general business operations of the Bank. Works with the Chief Operations Officer in tasks/functions related to growth and the support of CNB departments and banks. Collects data and information, perform analysis, and prepares documentation for Executive Management.

Principal Duties and Responsibilities:

Works with the Chief Operations Officer with initiatives necessary for growth and enhanced efficiency.

Determines data to collect independently and performs research in order to provide analyzes needed in order to determine solutions to operational issues presented.

Customizes and compiles reports, including confidential reporting, exercising independent judgment to create management level reporting.

Analyzes current business challenges, determines stakeholders, meets with various departments within the Operations Division as needed to brainstorm solutions, and makes recommendations for implementation and execution.

Partners with Operations and IT managers to ensure proper communications and coordination within the Division.

Works with other Operations and IT managers with key issues.

Organizes and maintains files, correspondence and records, following up on pending matters.

Organizes and expedites flow of work through supervisor's office including calendar management. Initiates follow-up action.

Works with highly confidential information.

Performs key administrative support for the Operations Division with considerable scope for developing work methods and scheduling priorities.

Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences and travel.

Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.

Participates in special projects and performs other duties as assigned by management.

Required for All Jobs:

Maintains confidentiality and keeps a professional demeanor at all times.

Maintains compliance with established thresholds for Regulatory Excellence key risk indicators.

Attends training and remains current on rules and regulations required to successfully perform the role.

Completes other duties as required, including, but not limited to:

Using good judgment and application of security awareness training when opening emails from unknown senders which can contain malicious software (Phishing, Spear Phishing, Social engineering, etc); not clicking on a link and contacting the sender by phone or email and/or contacting Technical Services.

Complying with our Equal Employment Opportunity and Diversity Program and expected to set an example for City National Bankers by intensifying our efforts on a continuing basis to provide equal employment opportunities to all applicants and employees.

Attracting and promoting qualified members of minority groups, women, qualified disabled individuals or qualified applicants with disability or protected veteran status for positions in all job categories and at all levels.

Meeting production, workloads, projects and all tasks assigned with quality, accuracy and timeliness.

Assists in identifying BSA/AML/OFAC compliance risk and helps ensure that proper controls, procedures, processes and training are adhered to.

Regulatory Excellence: Every employee is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate bank department (e.g. BSA. HR, Legal, Fraud, etc.) Authority in a timely fashion.

Special Instructions to Candidates:

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP here .
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com.