Project Manager - Publishing

Orbis Technologies, Inc. provides award-winning products, solutions, and services powering enterprise software for hundreds of clients across four continents and fourteen countries. Orbis is unlike any other company in our industry. Not only do we have a world-class component content management platform—RSuite—but we create the documentation, online help, visual media, training materials, and other types of content required to compete at the highest level.

The Project Manager is the primary customer contact for the daily operations of professional services engagements. Typical engagements range from defining strategic direction (e.g., clarifying content, implementation approaches, and creating a delivery roadmap for a client) to full-enterprise systems implementations, predominantly supporting our own software products and content development services. The ideal candidate will have a history of successful project executions based on their expertise as a Project Manager/Analyst and their ability to build relationships, influence, and negotiate with project participants and partners.

Essential Duties & Responsibilities:

• Plan, document and execute all phases of the project lifecycle.
• Lead customer-facing projects. Oversee project teams and activities. Manage client relationships, expectations, and communications.
• Act as an advocate for the business, by providing best-in-class service for the duration of the project.
• Analyze tradeoffs between usability, cost, and performance. Assist the client in assessing those tradeoffs and work to ensure timely decision making.
• Perform all project management activities using Waterfall and Agile methods as required by the project.
• Build positive relationships with clients to ensure Utilize available project management tools for project planning, scope management, issue mitigation and risk management, reporting, etc.
• The successful completion of projects and the identification of future business opportunities.
• Build positive relationships with internal project and support teams (e.g. product development).
• Facilitate Scrum and Kanban events, sprints, ticket implementation, including planning, daily calls, backlog grooming, demos, retrospectives.
• Track project performance metrics.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
• Document customer requirements and implementations, often as User Stories and Agile Epics/Stories.
• Direct the creation of project management artifacts that define implementations (e.g. use cases, process and workflow diagrams, etc.) and govern execution (spend plans, status reports, etc.).
• Collaborate with both technical and subject matter experts (internal, external, and client/staff) to maintain focus on the project vision and manage the scope of the project.

Mandatory Requirements & Qualifications:

• Must be able to work on-site 5 days a week. (M-F)
• U.S. citizenship.
• A BA/BS.
• At least 5 years of relevant project management experience with solid references.
• At least 3 years of experience leading software implementation projects with a proven track record of implementing software systems in complex business environments. Project experience must encompass all project phases (start-up through the roll out and support) and include end-to-end experience in the system development life cycle.
• Experience creating Gantt charts for high-level project roadmaps (experience with Monday.com a plus).
• Experience with Agile methods, including Scrum, Kanban, in a software development environment.
• Collaborative, team player with superior interpersonal and communication skills.
• Excellent analytical capabilities, as evidenced by experience analyzing and documenting complex business requirements and processes.
• Successful track record interacting with clients at multiple levels, including business sponsors, project managers, senior and middle managers, executives, subject matter experts and end-users.
• Must be results orientated - a practical and creative problem solver.
• Knowledge of publishing (e.g., professional, commercial, scholarly, technical, non-profit, etc.) and/or content management processes and/or technologies is highly desirable.
• Very strong written and oral communication skills.
• Demonstrated Leadership skills.

Preferred Skills & Qualifications:

• Experience in writing and reviewing proposals, SOWs and RFPs.
• Strong analytical skills.
• Strong leadership qualities.
• Excellent client facing and internal communication skills.
• Very well organized.
• Able to multitask effectively.
• Strong presentation skills.
• Have excellent time management, task planning, and prioritization skills.
• Able to adapt quickly to changing client requirements.
• Able to work effectively with minimal supervision.
• Ability to build strong relationships with clients and team members.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

• 3 weeks of PTO, 8 paid holidays, 5 additional days for life events such as adoption, childbirth, and marriage.
• Free medical, dental, vision, life insurance and disability coverage.
• 401(k) with 100% match of up to 4% of contributions and with immediate vesting.
• Commuting allowance for in-office positions.
• Tuition & Professional Membership Reimbursement.
• Employee Referral bonus.

Orbis Technologies, Inc. employs and promotes a highly talented and diverse workforce and environment, without regard to race, color, religion, gender, national origin, or any other protected class.

**3rd Party Recruiters - Please do not contact - There is no interest in using your services for this position.**