Treatment Coordinator

Join a Leading Dental Organization & Elevate Your Career as a Treatment Coordinator!

Affinity Dental Management, a distinguished dentist-run dental organization, is committed to delivering extensive practice management and administrative support services to dental practices across the northeast United States. Our unwavering dedication is to empower dental professionals, enrich patient care, and remain at the forefront of dental innovation.

We are in search of an astute Treatment Coordinator, who is enthusiastic, customer-centric, and a collaborative team player, for one of our burgeoning practices in Manhattan. The ideal candidate will have expertise in the dental sector and a passion to continually evolve and innovate to best serve our patients. You will play a vital role in ensuring patients understand their treatment plans, benefits, insurance, and are well-prepared for their appointments.

Why Join Affinity Dental Management?

• Competitive Pay Rate: $25-27/hr
• Comprehensive Health Benefits Package: medical + vision + dental + 401K + life insurance + disability
• Generous Paid Time Off: 3 weeks + holidays
• Continuing Education (CE) Credits
• Ample Opportunities for Career Growth

Locations:

• Concerned Dental Care of the Upper West Side
  • 657 Amsterdam Avenue, New York, NY 10025
  • Monday – Thursday: 9-6PM
  • Friday: 9-5PM + Alternating Saturdays
• East Village Dental Center
  • 55 Avenue C, East Village, New York, NY 10009
  • Monday – Friday: 8-5PM + Alternating Saturdays

Responsibilities:

• Create an inspiring environment by motivating and supporting team members and patients
• Utilize daily and monthly reporting to comprehend and meet business requirements
• Collaborate with providers to prepare and present treatment and financial estimates to patients for all prescribed treatments
• Schedule patient appointments efficiently
• Diligently follow-up with patients with pending treatment plans
• Manage doctor schedules to maximize productivity
• Work in tandem with the clinical team to ensure effective patient flow and same-day starts
• Support patients with the coordination of benefits and financial arrangements
• Identify and process pre-authorizations for treatments
• Manage treatment documentation including consent forms, policy forms, and exit paperwork
• Handle patient communications via phone calls
• Comply with confidentiality, state, federal, and HIPAA laws regarding patient records
• Efficiently manage time and workspace to achieve individual and practice objectives
• Oversee the overall treatment coordinator process in the office
• May require travel to other offices to assist
• Uphold and exhibit commitment to policies, professional expectations, and service excellence

Requirements:

• High School Diploma or equivalent (preferred)
• Minimum of 1-year experience in a dental office
• Proficiency in dental software
• Thorough knowledge of PPO, Indemnity, HMO Insurance
• Strong computer skills (MS Office – Word, Excel, and Outlook)
• Spanish bilingual skills (preferred)
• Ability to work under pressure, meet deadlines, and maintain a positive attitude while delivering exemplary customer service
• Excellent verbal and written communication skills
• Ability to work independently and execute assignments to completion within prescribed guidelines
• Collaborative mindset, able to work closely with a senior management team
• Experience with insurance verification, dental coding, patient screening, treatment planning, and collecting payment (preferred)

Interview Process:

• 1 Phone Interview followed by an In-Person Interview

Affinity Dental Management is an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All offers are contingent upon successful completion and passing of background and reference checks.

Ready to make a difference in patient care? Apply today!

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