Service Associate

Service Associate

The Service Associate position is responsible for the turnover of sauna rooms and maintaining a welcoming and meticulously clean studio environment while assisting the sales associates. We are looking for a candidate who is reliable, fast-paced yet detailed, possesses a positive attitude and solid work ethic. The Studio Service Associate's are critical to our business because they provide the exceptional standard of cleanliness that Perspire is known for and that sets us apart from the rest!

Seeking Part time & Full time.
Must have general availability, including weekends

Current Job Location Opportunities:
140 S Green Valley Parkway, Suite 122
Henderson NV

Studio Hours:
M-F - 7am-8pm
Sat & Sun - 8am-6pm

Compensation: Competitive Hourly Rate $11.25 per hour + Free IR Sauna Membership!

Primary Responsibilities

• Promptly turn over sauna room when the guests exits, ensuring that it is clean and prepped for the next appointment
• Process towel shipments and maintain cold towel process
• Create towel bundles and place for guest accessibility
• Welcome and greet clients enthusiastically
• Support Sales Associates through miscellaneous tasks including sales and back of house duties
• Promote the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership
• Understand and speak to the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
• Respond to guest inquiries and administer studio tour to new guests
• Use our software to manage appointments. {MindBody software experience is a plus!}
• Answer phones; Call and schedule leads, guests and members.
• Accommodate members, making them feel relaxed and welcome
• Answer all questions about services and the facility
• Provide consistent, top-notch guest service
• Maintain clean facility and studio appearance
• Prior experience in customer service is a plus!
  
  

Traits for Success in This Role

• Impeccable attention to detail
• Good time management skills and the ability to multitask
• Comfortable working for extended periods of time on your feet in a fast-paced environment
• Customer-service oriented
• Excellent interpersonal skills to ensure clear, effective communication with all guests and fellow team members
• Consistently show a positive attitude & accountability for own actions
• Willing to work in and promote a team oriented environment
  
  

About Us
Perspire's mission is to be the leading destination for affordable technology-based wellness solutions. We aim to promote self-empowered healing through physical improvement and emotional fulfillment. It is our goal that everyone leaves feeling better than when they arrived!

Infrared Saunas are proven to:

• Increase clarity of the skin {acne, psoriasis, eczema}
• Reduce stress and promote relaxation
• Detox at the cellular level
• Burn calories {increased heart rate allows for caloric burn}
• Ease muscle tension, joint aches, and pains
• Lower Blood Pressure
  
  

Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Our Core Values: R.I.S.E.

Relationships: We care about our people and make sure the decisions we make are geared to strengthen our relationships

Integrity: Being unconditionally true to our moral principles is essential for our business. We choose to practice our values rather than simply professing them

Service: When our guests visit a Perspire sauna studio they can be sure to experience a welcoming environment, a clean facility, and ultimate relaxation

Energy: We believe there is a direct correlation between positive energy and positive results, and that it attracts people like a magnet to our business and brand.

You can read more about our Green Valley location: https://www.perspiresaunastudio.com/nv/green-valley/

In order to apply for the Studio Service Associate position, please respond with a resume detailing your experience.
It is recommended to attach a Cover letter, let us know what you are looking for in a position with Perspire and why you would be the perfect candidate!