Skip to Main Content

Customer Associate Must-Have Resume Skills and Keywords

Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Customer Associate position? Of course continuing to gain experience working as a Customer Associate may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Customer Associate and making sure your resume reflects your experience properly. In order to do so, you’ll want to know that employers commonly feature Customer Relationship Management and Hospitality as the most prominent terms in their Customer Associate job descriptions, yet those who have held the position of Customer Associate and list it on their resume indicate Cashier and Stocking more predominantly. Do you know what you would list? We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Customer Associate jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Customer Associate or to advance your career into beyond this role.

Top Skills Mentioned in Job Descriptions

Top
10
Job Skills
Employers require a broad range of skills and qualifications in their descriptions of Customer Associate positions. The top three keywords make up 47.33% of the total set of top terms. Look to the Resume Checklist below to see how Customer Relationship Management, Hospitality, and Customer Acquisition shares stack up against the share from resumes. Food Server, Customer Service Sales and Sales and Marketing represent an additionally healthy share of the employer Customer Associate job postings with their combined total of 28.55%. At 24.12%, Telecommunications, Outlook, Campaign Development, and Customer Development appear far less frequently, but are still a significant portion of the 10 top Customer Associate skills and requirements according to employers.

Top Skills Mentioned in Resumes

Top
10
Job Skills
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Customer Associate positions. The top three keywords represent 46.27% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Cashier, Stocking, and Compliance match up to employer job descriptions. Receptionist, Database, and Vendor Management represent a very decent share of skills found on resumes for Customer Associate with 25.98% of the total. At 27.76%, Outlook, Invoicing, Data Entry, and Customer Relationship Management appear far less frequently, but are still a significant portion of the 10 top Customer Associate skills and qualifications found on resumes.

Most Important Skills Required to Be aCustomer Associate as Listed by Employers and Employees

Here is a simple table of the top 10 skills and qualifications as listed by employers in Customer Associate job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Customer Associate on their resumes.
Top Customer Associate Skills
Skills Required by Employers Share
Customer Relationship Management 16.21%
Hospitality 16.02%
Customer Acquisition 15.10%
Food Server 10.50%
Customer Service Sales 10.50%
Sales and Marketing 7.55%
Telecommunications 6.26%
Outlook 6.26%
Campaign Development 6.26%
Customer Development 5.34%
Skills Listed by Employees Share
Cashier 21.00%
Stocking 13.88%
Compliance 11.39%
Receptionist 9.61%
Database 8.90%
Vendor Management 7.47%
Outlook 7.12%
Invoicing 7.12%
Data Entry 6.76%
Customer Relationship Management 6.76%

Customer Associate Resume Checklist

Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Customer Associate positions. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Customer Associate job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Customer Associate Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Experiential Marketing
Sales and Marketing
Customer Service Sales
Telecommunications
Brand Marketing
Hospitality
Employer job listings tend to list Experiential Marketing, Sales and Marketing, Customer Service Sales, Telecommunications, Brand Marketing or Hospitality as requirements in Customer Associate job descriptions; however, candidates mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Customer Associate position may help you stand out more to hiring managers.
Common Keywords on Customer Associate Resumes
Job Descriptions
Resumes
25%
50%
75%
100%
Food Server
Customer Relationship Management
Relationship Building
Entrepreneurship
Recruiting
Both employer job listings and resumes from people who’ve held the position of Customer Associate tend to always include skills and requirements found in this list. Whether you’ve only got Food Server, Customer Relationship Management, Relationship Building, Entrepreneurship or Recruiting in your background and experience, make sure to highlight the term prominently on your resume. As a candidate you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Customer Associate.
Uncommon Keywords on Customer Associate Job Descriptions
Job Descriptions
Resumes
25%
50%
75%
100%
Outlook
Employer job listings infrequently list Outlook as important skills or qualifications in Customer Associate job descriptions. Nevertheless, candidates mention them much more commonly in their resumes. If you possess this experience, including this keyword prominently on your resume when applying for a Customer Associate position may go unnoticed or even discounted by hiring managers.

FAQs about Customer Associate Skills and Resume Keywords

What are the most important Customer Associate job skills to have on my resume?

The most common important skills required by employers are Food Server, Customer Relationship Management, Relationship Building, Entrepreneurship and Recruiting. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a position as a Customer Associate, suggesting that having these keywords on a resume are important for success as a Customer Associate. Additionally, employer Customer Associate job descriptions list Experiential Marketing as a desirable experience, even though Experiential Marketing appears 6.82 times less on resumes, suggesting that it's worth considering including this skill if you possess the experience.

What are the least important Customer Associate job skills to have on my resume?

Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently a term like Outlook which appears 0.46 times less often than in job descriptions for a Customer Associate position implies that highlighting this on your resume may not be a great way to get noticed.

How do I make sure my resume has all of the right keywords for a Customer Associate position?

Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Customer Associate. Make sure to include a strong showing for the following keywords on your resume:
  • Food Server
  • Customer Relationship Management
  • Relationship Building
  • Entrepreneurship
  • Recruiting
Additionally employers frequently list the following as desirable qualities in a Customer Associate candidate, but they are far less common on most resumes:
  • Experiential Marketing
  • Sales and Marketing
  • Customer Service Sales
  • Telecommunications
  • Brand Marketing
  • Hospitality
Finally people who held the position of a Customer Associate and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Customer Associate application:
  • Outlook

Before applying for a Customer Associate job

At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Customer Associate. Get started on your journey with a new ZipRecruiter Profile today!